RE "Callers aren't the answer."
Callers aren't the
issue.
Lack of 'em is a
symptom.
justareporter said:
Forget about callers. Forget about having "Joe" call in with HIS answer to fiscal meltdown. Joe knows less than Bob who knows less than Alice. Collectively they know very little.
Correct.
Asking callers for
expertise is a losing game.
Asking them for
feelings can be lively talk radio.
00-05 (the newscast) is about
facts.
Hear what we have to say.
05-00 (inviting callers to weigh-in on the-topic-at-hand, often something reported 00-05) is about
feelings.
Let's hear what you have to say.
Asking Joe and Alice to solve the problem is pointless.
Letting them vent, hash-it-out, arm-wrestle, gives the show value.
Callers aren't the issue, they're the symptom.
The issue is attention-numbing business-as-usual.
Which, in Talk Radio, is I-talk-you-listen blah blah blah.
WHILE,
in-every-way-they-can, people are choosing interactivity, elsewhere.
When programming degenerates into same-old-same-old, Time Spent Listening wanders.
Thus my suggestion that -- because radio TSL is down, while smartphone use is up/up/up -- we should put more smartphones on the air.
But, as I acknowledged earlier, questioning the "compelling hosts" crutch is threatening.
So, to pull-back-and-take-an-even-wider-angle-shot, here's an example that might be easier to view objectively.
It's a local TV news business-as-usual cliche: the-night-before-Thanksgiving.
All 4 local stations will be dutifully set up at the airport.
And, if they haven't downsized the news department too much yet, the Amtrak station.
It's already in the Assignments daybook for the-Wednesday-night-before-Thanksgiving-NEXT-year.
They'll all be there.
Last year, I flew home the TUESDAY before Thanksgiving.
The airport was a MADHOUSE.
And not a TV crew in sight.
Because this particular news was "scheduled" for the next night.
Imagine if ONE-of-the-four local stations WAS there Tuesday night.
Suppose it's the Fox affiliate.
And, at-the-top-of the 10 O'Clock News, they went live to the airport.
When that shot came on the monitor in the other 3 newsrooms, those other 3 newsrooms would've been stunned.
And that 10 O'Clock show would've looked-different-than -- and seemed a-step-ahead-of -- the other 3 shows.
Other-3-stations: Don't worry. It won't happen. Business-as-usual. Blah blah blah.