The problem here is that every station probably plays some songs that are going to turn off a few people. It's the way it's always been. You either turn the radio down, turn it off, switch the station, or just ignore the song you don't like until the next one comes on. It's always been that way.
I remember people complaining about softer, poppier songs on rock stations when I was in HS and college and the rock format was still considered AOR. It didn't keep the stations from playing those songs, because obviously they were big enough sellers, the albums were big sellers, or the songs tested well in research, or whatever.
The only big change in that formula has been the move from OTA radio to streaming services, where the listener often creates their own playlist, where that sort of thing doesn't happen.