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WSYR Board Ops who couldn't tear their way out of a paper bag

What the heck is the deal with WSYR 570 lately? For the past few months, I've noticed more and more on-air errors. Multiple liners playing at the same time, re-joining network feeds late, sometimes news beds firing, but no talent talking... even one occasion where a bottom-of-hour update was obviously pre-recorded because the anchor mentioned the PREVIOUS hour in the time checks.

Is it really that hard to follow a log and press the right buttons? Obviously, the PD who took over a few months ago has been trying to push the envelope -- cramming in extra news promos, traffic updates and the like every single chance they get. But you can't expect to run a big-market format clock that requires flawless to-the-second precision when you have a staff of rookie board ops who can't even tell which pots to fire on the board!

Friday, for example, I heard a brief traffic update. Near the end, the weather update open started playing on top of it, and then on top of that, the actual weather started. For a split second all 3 elements overlapped each other, then the first two ended and the weather continued on. After it ended, the open played again for a second, followed by a few seconds of silence, and then I don't even remember what was next -- that was already more than enough to motivate me to write this post.

Do these board ops realize they can easily be replaced by 100% automation? NexGen is obviously capable of handling it. I believe it's pretty much automated most of the time at WGY in Albany, and they run a nearly identical clock. If WSYR can't get their board ops to do the job right, maybe it's time to let NexGen do the work, and reallocate that payroll to the newsroom. They sound like they could use the cash to hire more bodies, or perhaps to replace some of the shaky rookies with more solid, experienced talent.
 
BobRoss said:
What the heck is the deal with WSYR 570 lately? For the past few months, I've noticed more and more on-air errors. Multiple liners playing at the same time, re-joining network feeds late, sometimes news beds firing, but no talent talking... even one occasion where a bottom-of-hour update was obviously pre-recorded because the anchor mentioned the PREVIOUS hour in the time checks.

Is it really that hard to follow a log and press the right buttons? Obviously, the PD who took over a few months ago has been trying to push the envelope -- cramming in extra news promos, traffic updates and the like every single chance they get. But you can't expect to run a big-market format clock that requires flawless to-the-second precision when you have a staff of rookie board ops who can't even tell which pots to fire on the board!

Friday, for example, I heard a brief traffic update. Near the end, the weather update open started playing on top of it, and then on top of that, the actual weather started. For a split second all 3 elements overlapped each other, then the first two ended and the weather continued on. After it ended, the open played again for a second, followed by a few seconds of silence, and then I don't even remember what was next -- that was already more than enough to motivate me to write this post.

Do these board ops realize they can easily be replaced by 100% automation? NexGen is obviously capable of handling it. I believe it's pretty much automated most of the time at WGY in Albany, and they run a nearly identical clock. If WSYR can't get their board ops to do the job right, maybe it's time to let NexGen do the work, and reallocate that payroll to the newsroom. They sound like they could use the cash to hire more bodies, or perhaps to replace some of the shaky rookies with more solid, experienced talent.


Are you sure it's not already automated? I've heard (and seen) automation do some really nutty things!

The Clear Channel stations where I live actually pay someone to watch over all the stations when they are 100% automated. They lost big bucks on the weekend because the automation screwed up and there was no one there to correct it! The guy in charge said the kids that do this don't know enough to MOVE when they hear dead air. I guess with zero job security and pay that will qualify you for food stamps this is what you get.
 
BobRoss said:
Do these board ops realize they can easily be replaced by 100% automation?


Uh...maybe you should think the other way around. You're hearing the result OF automation.
 
Mike Sheridan said:
Are you sure it's not already automated? I've heard (and seen) automation do some really nutty things!

Yes, I'm sure it's not automated. Even if I didn't have contacts who could verify this for me, you can still tell from listening. When automation screws up and plays 2 things at the same time, they usually both play until they're each finished. I've never heard of an automation system that "knows" which elements to kill on-the-spot and restart them at the right time -- a good automation system would just follow the log and play the right thing at the right time.

It's unfortunate that WSYR has cut actual news reporters and anchors, rather than choosing to cut board ops and automate the station.

Mike Sheridan said:
The Clear Channel stations where I live actually pay someone to watch over all the stations when they are 100% automated. They lost big bucks on the weekend because the automation screwed up and there was no one there to correct it!

You only need ONE massive meltdown like that to realize it's generally a good idea to have someone in the building at all times. Most Clear Channel clusters are also running either Prophet or NexGen (a "newer" version of Prophet), which allow for remote access. If a control room workstation stops playing for some reason, an engineer, ops manager, PD, or anyone else so entitled, should be able to access the system from home, and get it back on track again. Of course, this setup assumes those with "the power" are listening regularly during non-staffed hours. And you can't expect people to be glued to the radio when it's supposed to be their day off. That's why it's still best to have someone right in the building, being able to detect and solve problems (or at least alert someone else who can solve them) the minute they happen.
 
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