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Adobe Audition mono-stereo set up issue

I'm thinking this may be a setup issue. We retired two computers, installed Windows 7 HP Pros and re-installed Adobe Audition along with Henry USB Matchbox.

We are feeding L and R audio into Matchbox. If we start recording in stereo, both L and R meters show audio, but we have discovered that it is one channel audio feeding both L and R. Prior to the Matchbox, we have L and R audio. It can't be the Matchbox, because I've tried another similar device, same issue.
 
I hit a similar or related problem recently. Go into - - -> EDIT - - -> PREFERENCES - - -> AUDIO HARDWARE and look very closely at your choices. You are likely to have a choice or two for mono or stereo channels. It can make a difference whether you choose (or have available) ASIO. Some hardware comes with drivers (My no longer-in-use M-Audio Audiophile card had drivers and a software control panel. I currently use a USB input device and it comes with no drivers, needs no drivers.

Newer versions of Audition will also have in addition to AUDIO HARDWARE, menu item labeled CHANNEL MAPPING. That could come into play.

What I recently found (rediscovered actually. I first hit this several years ago and forgot it. ) is that if you set up for stereo or mono in PREFERENCES but then when you open a new file you specify the other (stereo or mono) you will find AUDITION clipping the audio at -6 dBfs. So if you back off until your wildest peaks stay below -6, the nominal program peaks are so low (-15 to -25) that when you normalize after editing/processing/mastering the room noise and equipment noise can eat you alive.
 
Another problem I have seen with this and windows 7 is the Henry box, the older units don't play nice with 7, the input is mono and mic level.
If you look in your windows audio hardware it will show Microphone as opposed to USB AUDIO CODEC. Solution is simply replacing the card in the box. And can be done locally.
 
Welcome to Windows 7 and its terrible audio driver allocation.

It will put, usually, the first WDM device as "DEVICE 1" then everything else, like your ASIO as 2, 3, 4 etc.

You will most likely need to set device 2, the first ASIO channel as the default in Adobe.
 
Another problem I have seen with this and windows 7 is the Henry box, the older units don't play nice with 7, the input is mono and mic level.
If you look in your windows audio hardware it will show Microphone as opposed to USB AUDIO CODEC. Solution is simply replacing the card in the box. And can be done locally.

This is where the conversation gets confusing. Maybe Win 7 PROFESSIONAL has something to offer that is not found in WIN 7 HOME PREMIUM but Windows 7 basically doesn't give you "audio hardware" choices. What ever shows up as audio choices in WIN 7 is based on the software and drivers provided by your hardware manufacturer is my memory of all this.

I've not used the HENRY product. If ASIO is going to be used... doesn't that have to be provided by HENRY? So the question I ask of you folks that do have HENRY... does HENRY do ASIO?

Also: the application you use (Pro Tools, Audition, Audacity, etc) will bring some control screens and features like ASIO to the party. When I first got Windows 7 I was amazed how "audio agnostic" it was.
 
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This is where the conversation gets confusing. Maybe Win 7 PROFESSIONAL has something to offer that is not found in WIN 7 HOME PREMIUM but Windows 7 basically doesn't give you "audio hardware" choices. What ever shows up as audio choices in WIN 7 is based on the software and drivers provided by your hardware manufacturer is my memory of all this.

I've not used the HENRY product. If ASIO is going to be used... doesn't that have to be provided by HENRY? So the question I ask of you folks that do have HENRY... does HENRY do ASIO?

Also: the application you use (Pro Tools, Audition, Audacity, etc) will bring some control screens and features like ASIO to the party. When I first got Windows 7 I was amazed how "audio agnostic" it was.

Thanks all. I talked to Hank today and he told me about the ASIO driver, and a link to access it. I have three of the older Henry units and hopefully this will get them going again. I do miss Windows 2000 Pro for some things. I also still like the abacus.
 
Interestingly enough, when I downloaded the ASIO driver and installed it, my problem was fixed, AND my s/n ratio went from -48 dB to -64 dB.
 
Thanks for reporting back. Sometimes we jump in and contribute what little we know when a question like this comes up, and we never know the outcome.

One of these one of us will need some info, some advice... and we will be looking to you to come to our rescue!!!

P.S. I have found it hard to move beyond that noise level. Once in awhile when you get all the ducks in a row... but not every day.

 
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Thanks for reporting back. Sometimes we jump in and contribute what little we know when a question like this comes up, and we never know the outcome.

One of these one of us will need some info, some advice... and we will be looking to you to come to our rescue!!!

P.S. I have found it hard to move beyond that noise level. Once in awhile when you get all the ducks in a row... but not every day.


On the other hand, the same Henry USB box on a Windows XP gives me -70 dB noise without any new driver...
Gotta love Microsoft and their upgrades.
 
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