A station can have it's HD off for weeks, months, even years. How are HD2s supposed to keep an audience if it can be gone for a while without notice. There could be dead air on the HD2. The HD transmitter could be off, hence no HD2. The AC could break at the transmitter site, so the HD transmitter is turned off, or the HD can be turned off every summer in a hot climate because the AC is underpowered. The HD2 could play stale songs over and over because no one's updating it. Or playing the same song over and over for weeks because its automation failed. The display could be frozen on the same song, or display a curse word uncensored, display gibberish characters or an error message. The audio quality could be terrible. I even heard an HD2 loop EAS tones because presumably a computer crashed during the EAS test.
I've heard all of the mishaps I mentioned over the years.
I think stations need to care more for their HD investment. If the main transmitter failed at 3 am, the engineer would be there ASAP. They should do the same if the HD transmitter breaks. If the engineer is on vacation and the HD transmitter goes haywire, the engineer should be called in immediately to fix the problem.
I've heard all of the mishaps I mentioned over the years.
I think stations need to care more for their HD investment. If the main transmitter failed at 3 am, the engineer would be there ASAP. They should do the same if the HD transmitter breaks. If the engineer is on vacation and the HD transmitter goes haywire, the engineer should be called in immediately to fix the problem.