When I used to get most of the requests for reception help (mostly TV related) I helped lots of people. Some were direct, via phone and e-mail, many via local forums and AVSForums.
Now, the requests just go out to the engineering department in general.
I've often wished the local papers still had a TV and radio columnist, who could spread the info that way. Stations are not likely to produce and air something "technical" on their own, but might link something from the NAB/FCC/ARRL on YouTube or someplace.
I have about given up answering posts on ksl.com, since they are run by the internet folks, so most info concerning OTA reception doesn't get "printed".
Maybe, when some RFI wipes out cell phones across a wide area, the broadcast media will pick up on the story.
Edit: I forgot to mention...After the 2009 Analog Shut-off, we ran the "Night Light" presentation for a couple of weeks, on the analog channel. Many, many people thanked us, and said they would have liked to have seen it prior to the ASO.