Stream is fine one place not so much others

[Larry the radio guy]

I am feeding a MP3 stream from SW Florida. Everyone on the West coast of Florida says it is fine no bups etc but in the Miami area some listeners insist it burps so much they can't listen yet all other stations they listen to on line are fine no burps. I have listened to my stream at various locations within 50 to 60 miles apart up and down the West coast and everything is fine. My daughter in Ohio listens and she says it fine too. Even on my cell driving home no burps just excellent audio. Why do the guys in Miami receive such a bad stream? What do you think?

 

[Larry the radio guy]

I am feeding a MP3 stream from SW Florida to a server in Boston and then out to anybody who wants to listen. Everyone on the West coast of Florida says it is fine no burps etc but in the Miami area some listeners insist it burps so much they can't listen yet all other stations they listen to on line are fine. I have listened to my stream from the server at various locations within 50 to 60 miles apart up and down the West coast and everything is fine. My daughter in Ohio listens and she says it fine too. Even on my cell driving home no burps just excellent audio. Why do the guys in Miami receive such a bad stream? but everyone else gets it fine What do you think?

 

[SomeRadioGuy]

I am feeding a MP3 stream from SW Florida to a server in Boston and then out to anybody who wants to listen. Everyone on the West coast of Florida says it is fine no burps etc but in the Miami area some listeners insist it burps so much they can't listen yet all other stations they listen to on line are fine. I have listened to my stream from the server at various locations within 50 to 60 miles apart up and down the West coast and everything is fine. My daughter in Ohio listens and she says it fine too. Even on my cell driving home no burps just excellent audio. Why do the guys in Miami receive such a bad stream? but everyone else gets it fine What do you think?

uhh why did you quote yourself and add no new info?

 

[Larry the radio guy]

Actually I did add new info concerning that I was using a server least someone get confused

 

[Kelly A]

I am feeding a MP3 stream from SW Florida. Everyone on the West coast of Florida says it is fine no bups etc but in the Miami area some listeners insist it burps so much they can't listen yet all other stations they listen to on line are fine no burps. I have listened to my stream at various locations within 50 to 60 miles apart up and down the West coast and everything is fine. My daughter in Ohio listens and she says it fine too. Even on my cell driving home no burps just excellent audio. Why do the guys in Miami receive such a bad stream? What do you think?

When you say you're feeding a MP3 stream, are you pushing (or they're pulling) from your audio encoder to a streaming company? Are the listeners hearing the burps in one zip code or on the same ISP? Your streaming provider should be able to isolate to a particular ISP and watch the stream on their network to identify any problems associated with the stream.

 

[Larry the radio guy]

I am pushing to them. Only one general zip code says they have problems but the server says they don't see it there

 

[Kelly A]

I am pushing to them. Only one general zip code says they have problems but the server says they don't see it there

Problem in a specific area usually means you're not the only stream effected. Bet the problem is experienced by people using the same ISP in that particular area.

Bring your streaming provider into the conversation with the local ISP to troubleshoot.