A month or so ago, radio station Soft AC WOSN-FM (97.1 Ocean FM) (Treasure & Space Coast Radio) was for all practical purposes off the air. The signal was barely audible. In their social media pages, it was announced that the cluster’s studios had moved to a new location. They did not anticipate the problem(s) that caused the outage. Well, that was obvious.
As far as I could tell, this did not affect other stations in the cluster. This got me thinking. What could have caused such a signal disruption by moving to a new location? I tune in on occasion and I can only estimate the signal issue existed for around a week’s time, give, or take a day or two. When the signal did return, it sounded like a towel was on my car speaker. It just sounded muffled for lack of a better word. Some of the songs just sounded off or weak. That was corrected after a few days.
The Treasure Coast is measured by Nielsen via diary. That also got me thinking if Nielsen allows for ratings credit during down times. I would imagine a station in a PPM market would see huge impacts (Unless Nielsen does listening credit based on average listening) as this is real-time listening. I remember David Eduardo talked in the past about a Miami daytimer that got ratings credit for nighttime listening when that market was measured by diary. I'd think Nielsen needed to make adjustments there and other reasons.
Due to the nature of the market, there’s mom & pop businesses that advertise on the station. No doubt there were impacts if a business was promoting a special sales event with a time restraint etc. I would assume that concessions are made to advertisers for running spots longer and/or possibly reimbursing them if they were dissatisfied.
Signal issues can cause major problems. I’d be interested in learning how this kind of situation from cause to resolution are handled.
Next: A sister station to WOSN that I am hearing almost everywhere I go.
As far as I could tell, this did not affect other stations in the cluster. This got me thinking. What could have caused such a signal disruption by moving to a new location? I tune in on occasion and I can only estimate the signal issue existed for around a week’s time, give, or take a day or two. When the signal did return, it sounded like a towel was on my car speaker. It just sounded muffled for lack of a better word. Some of the songs just sounded off or weak. That was corrected after a few days.
The Treasure Coast is measured by Nielsen via diary. That also got me thinking if Nielsen allows for ratings credit during down times. I would imagine a station in a PPM market would see huge impacts (Unless Nielsen does listening credit based on average listening) as this is real-time listening. I remember David Eduardo talked in the past about a Miami daytimer that got ratings credit for nighttime listening when that market was measured by diary. I'd think Nielsen needed to make adjustments there and other reasons.
Due to the nature of the market, there’s mom & pop businesses that advertise on the station. No doubt there were impacts if a business was promoting a special sales event with a time restraint etc. I would assume that concessions are made to advertisers for running spots longer and/or possibly reimbursing them if they were dissatisfied.
Signal issues can cause major problems. I’d be interested in learning how this kind of situation from cause to resolution are handled.
Next: A sister station to WOSN that I am hearing almost everywhere I go.
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