Bad customer service, and parents butt-hurt because their little darlings are still upset about not being able to attend the Taylor Swift concert means maybe; someone from Ticketmaster gets called to answer congressional questions from Congresspeople who think they're being clever by working in song lyrics to their questions. Worst case, the testimony is carried on CSPAN, so few are actually watching. Congressperson feigns outrage, scolding the Ticketmaster executive that they shouldn't be gouging the public...blah blah. Ticketmaster executive heads for the Ticketmaster Gulfstream V sitting on the tarmac in Manassas after lunch, wheels-up, and they're back home in time for evening sun-downers.
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House Members Tackle Concert Ticket Debacle
- Thread starter davideduardo
- Start date
I think you're misreading the mood on the hill. Both parties don't like big business, whether it's big tech or big music.
My view is the proposed legislation isn't tough enough and doesn't really address the problem.
But all they're empowered to do is ask questions of Ticketmaster reps, and get on camera ranting about how outraged they are. One needs to look no further than the various 'testimony' from social media company reps. Feigned outrage, accusations of political bias, privacy concerns, and ignorant questions from Congresspeople that ended up as memes.
Even if Congress sent a referral to the DOJ, it will take literally years to investigate. By that time, who knows what the state of the entertainment business will look like? And all this time, you'll still be frustrated trying to buy tickets to sporting events.
And that's because you're still upset at your experience with Ticketmaster?
Congress doesn't have to send a referral to DOJ. They can instigate themselves.
No. BTW just because you don't see artists "banding together" on this doesn't mean they aren't.
In an effort to avoid legislation, Ticketmaster volunteers to show all fees:
This should apply to all businesses and not just entertainment.
They should have been required to do this all along.
Particularly hotel room rates, airline fares and nearly everything related to travel. Add in cable tv and Internet service providers who have page after page of separate charges.
In most of these cases, the seller wants the buyer to know that much of the cost is caused by local, state and national government fees and not corporate greed. I see their point.
Sure, if that was relevant to TicketMaster, I'd see their point.
I just priced tickets to see "Hamilton" in Chicago (not usually a tax haven) this fall. Ticket's face value was $70. TicketMaster fees were $17.50 per seat, plus $5.00 per order. Tax was $1.40 per seat (2%).
Hotels are a great example of the opposite. A sales tax of 15%-20% on hotel rooms is common because cities see tourists as people who won't complain about paying tax.
And resort fees, parking, plus additional taxes on meals eaten at the hotel.
As great as this sounds, it only applies to venues owned/operated by Live Nation. Ticketmaster indicates for other venues it will depend on the venue opting in to participate in this. I’m not sure what % of Ticketmaster ticket sales are for venues not owned by Live Nation. But most if not all Taylor Swift dates at stadiums are venues not owned by Live Nation
The issue for the Taylor Swift tour wasn't the price and hidden fees, but the Ticketmaster site itself crashing.
Taylor Swift Addresses 'Excruciating' Ticket On-Sale Debacle - SPIN
Taylor Swift has finally spoken out about this week's fiasco involving North American on-sales for her summer 2023 Eras stadium tour.
www.spin.com
Here's probably a rhetorical question: What qualifies someone as "Verified Fan"-status:
"Yesterday, Ticketmaster took the unusual step of commenting publicly on the situation, explaining that two million people registered in advance for its Verified Fan program, which normally helps “manage the volume coming into the site” during a major on-sale. “However, this time the staggering number of bot attacks as well as fans who didn’t have invite codes drove unprecedented traffic on our site, resulting in 3.5 billion total system requests -– 4x our previous peak,” the company said."
Assume that's what they called the pre-sale period when their website got overloaded?
Way for Congress to zero in on the what matters most.
Of course, should you get tickets to whatever concert at whatever price, one party is adamantly determined to ensure that if you're shot there, oh well, that's freedom from the big bad gubment. But damn, if you paid too much for the ticket fees? Now that's something we cannot abide and the big bad gubment is suddenly your friend, so won't you give me money and re-elect me?
Of course, should you get tickets to whatever concert at whatever price, one party is adamantly determined to ensure that if you're shot there, oh well, that's freedom from the big bad gubment. But damn, if you paid too much for the ticket fees? Now that's something we cannot abide and the big bad gubment is suddenly your friend, so won't you give me money and re-elect me?
No, the pre-sale period was when they signed up as verified fans. The website got overloaded for the actual sale. All of these people had gone through the pre-sale period, become verified fans, and when it counted, couldn't get through.
The issue isn't paying too much, but not knowing what those fees are. Non-disclosure is a problem. So Ticketmaster is taking it upon themself to provide that information, as an attempt to avoid regulation. Something they really should have done it all along.
The latest, this time from the senate:
www.yahoo.com
Senators Introduce ‘Fans First’ Bill Intended to Reform Live-Event Ticketing System
Senators Introduce ‘Fans First’ Bill Intended to Reform Live-Event Ticketing System
U.S. Senators John Cornyn (R-TX), Amy Klobuchar (D-MN), Marsha Blackburn (R-TN), Ben Ray Luján (D-NM), Roger Wicker (R-MS), and Peter Welch (D-VT) have introduced the Fans First Act, which would help “address flaws in the current live event ticketing system by increasing transparency in ticket...
Beware the law of unintended consequences.
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