-
Get involved.
We want your input!
Apply for Membership and join the conversations about everything related to broadcasting.
After we receive your registration, a moderator will review it. After your registration is approved, you will be permitted to post.
If you use a disposable or false email address, your registration will be rejected.
After your membership is approved, please take a minute to tell us a little bit about yourself.
https://www.radiodiscussions.com/forums/introduce-yourself.1088/
Thanks in advance and have fun!
RadioDiscussions Administrators
BW TX300 transmitter not booting - Suggestions?
- Thread starter Eric ATX
- Start date
Sorry the way this sounds; but I'd start shopping for a new transmitter. Crown is a much better and reliable option:
www.bswusa.com
Crown Broadcast FM300R
The FM300R is an economical stand-alone 300W FM translator with a built-in receiver that delivers a high level of performance for today's broadcast needs.Featuring low loss circuit boards and copper heat spreaders in the RF chain, it functions with less heat and improved life span. A robust...
www.bswusa.com
BW Broadcast Resumes Business - Radio World
Founded in 1997, the U.K.-based technology manufacturer had gone through an uncertain time after the death of its founder Roger Howe in 2020.
www.radioworld.com
Not terribly familiar with BW transmitters (other than the one we have on the shelf that is a large paperweight, thanks to an unobtanium power supply)....but as I recall there is an SD or CF card in the transmitter that can become corrupt and keep the unit from booting.
You might try removing and re-seating the memory card (with the unit completely disconnected from power, of course) and see if that will restore it to operation.
You might try removing and re-seating the memory card (with the unit completely disconnected from power, of course) and see if that will restore it to operation.
I'll give that a try. I'll open it up and see if I can find it. Thanks.
This manual may help: https://bwbroadcast.gr/wp-content/uploads/2018/11/BW-TX-V3-manual.pdf
Good Afternoon,
My name is David Tucker and I am the operations director at BW Broadcast Ltd.
Should you have any issues with your BW equipment please feel free to use the link below to get support from us.
www.bwbroadcast.com
This will help give us the information needed to assist you with your problem.
Kind regards
My name is David Tucker and I am the operations director at BW Broadcast Ltd.
Should you have any issues with your BW equipment please feel free to use the link below to get support from us.
Support | Bw Broadcast
If you need any technical support for any of our products, please fill out this form
www.bwbroadcast.com
This will help give us the information needed to assist you with your problem.
Kind regards
I did email questions about my transmitter, through that very same support link. Your answer? Don't talk to us since you're out of warranty. Not even a single suggestion.Good Afternoon,
My name is David Tucker and I am the operations director at BW Broadcast Ltd.
Should you have any issues with your BW equipment please feel free to use the link below to get support from us.
Support | Bw Broadcast
If you need any technical support for any of our products, please fill out this form
This will help give us the information needed to assist you with your problem.
Kind regards
I'm not happy with BW support.
Hi Eric,
Please could you go through the process once more, I will make sure we keep an eye out for your support request.
Even as your unit is out of warranty we will always help our customers where we can.
In this instance it does seem as if you may have a corrupt SD card, which we can help with.
Regards
Please could you go through the process once more, I will make sure we keep an eye out for your support request.
Even as your unit is out of warranty we will always help our customers where we can.
In this instance it does seem as if you may have a corrupt SD card, which we can help with.
Regards
Okay, will do.
Cold Coffee
Banned
Eric, I know another guy who had the same problem. He used
Andy Cole
SCMS
704-614-2499
Progressive Concepts also fixes BW transmitters
630.736.9822
Andy Cole
SCMS
704-614-2499
Progressive Concepts also fixes BW transmitters
630.736.9822
Well, I did put in another ticket to BW Broadcast to see what they say, and if they can help with possible corrupted SD card. I did open up the TX300v3. Picture below. 2 SD cards, as a prior poster mentioned. One on main board in picture, the other behind the front display panel. I'm hoping BW may be able to walk me through a fix. Otherwise, I'll have to ship it off to Progressive Concepts. All this time, of course, we are off the air.
Okay, despite Mr. Tucker of BW Broadcast assuring me that BW support would help, they didn't. Just like the last time, the support department simply referred me to Progressive Concepts, wasting a day of my time. Not sure why they bother with their "support" link on their website. All I was looking for was some advice, and possibly how to get new SD cards. Not sure if this is part of their new corporate culture since they reorganized.
So far, Progressive Concepts in Chicago has been very helpful, though.
So far, Progressive Concepts in Chicago has been very helpful, though.
Like I said; expect excuses not results. Or, at least a runaround. Time to face the fact that going ultra-budget on a transmitter doesn't return long-term results.
Get yourself a Nautel or Crown and rest easy at night because both have excellent support:
Broadcast Supply Worldwide
www.bswusa.com
Crown Broadcast FM300R
The FM300R is an economical stand-alone 300W FM translator with a built-in receiver that delivers a high level of performance for today's broadcast needs.Featuring low loss circuit boards and copper heat spreaders in the RF chain, it functions with less heat and improved life span. A robust...
www.bswusa.com
Cold Coffee
Banned
You didn't want to ship your gear to England anyway. Eric in Chicago is a good guy. He will fix you up. You might want to have a spare transmitter in the rack for next time. Everything has a computer in it now days. Be it your transmitter, car, refrigerator, or hot water heater. Gues what it is that always gets screwed up?
Cold Coffee
Banned
The guys who design Crown FM transmitters do engineering for my sister's commercial FM in Northern Indiana. They say they can fix any transmitter. My sister is very fond of them. They do good work.Like I said; expect excuses not results. Or, at least a runaround. Time to face the fact that going ultra-budget on a transmitter doesn't return long-term results.
Get yourself a Nautel or Crown and rest easy at night because both have excellent support:
Broadcast Supply Worldwide
Crown Broadcast FM300R
The FM300R is an economical stand-alone 300W FM translator with a built-in receiver that delivers a high level of performance for today's broadcast needs.Featuring low loss circuit boards and copper heat spreaders in the RF chain, it functions with less heat and improved life span. A robust...
That's an option too. Now if he had a Crown transmitter already, this discussion wouldn't be happening.
So we're back on the air as of yesterday! Progressive Concepts (I believe they're the exclusive U.S. distributor for BW transmitters) had shipped me two new pre-programmed SD cards with the latest firmware (2.0). After installing them (very easy) and putting the transmitter back in the rack (and re-connecting the antenna), I powered it up, and the transmitter went through a 5-minute boot and it was ready to go. Since this had the effect of restoring everything to factory defaults, I had to re-input the settings, but that didn't take long. Still need to look up my RDS settings, though...
What's your station?
- Status