About five weeks ago, I posted this in another thread. It applies here, too.
In the aughts, I was Director of Programming and Promotion for a startup independent TV station in a Top 15 market. Metro population 4.1 million.
The station started out with cheap off-network reruns and no ratings in a desirable demo---very much a 55+ thing--- trying to do local direct. Here's what we learned:
- If you start out approaching people already doing local direct advertising, you have to convince them that you're worth either the extra added expense or shifting some of their ad budget. If the people they're already advertising with are smart, they're showing them the ratings, just like the agency, to impress upon them the audience they can reach.
- Going after clients not already doing local direct advertising is time-consuming and very expensive. It takes a lot to make someone not spending money on advertising decide to spend that money---especially in a large market, where there's a floor below which that spot rate can't fall or else you're losing money on that client.
- Selling audience response instead of ratings is a double-edged sword. The first week they have where they don't have someone come in and say "I saw your ad on Channel (whatever)", they're on the phone cancelling. We found that three out of four local direct clients were on for a month and then gone---meaning we had to replace them. And, most likely, a month later, replace the replacement. The time chasing those replacements translates to money, as does the endless printing of promotional material and the lunches and dinners over which the sales people hope to sway the businesspersons' decisions.
Ultimately, we learned we were money ahead in investing in more current, more popular programming, getting the ratings up and getting on the agency buys.