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A Few Thoughts On "Attack" Promos

Nothing more than an observation and opinion from somebody who’s seen the movie and has the swag.

WBEN has been the object of a competitor’s promos in the past and weathered the storm, albeit by way of the parent company buying the offending station and flipping it to sports. When Larry Levite owned WBEN and the Rich family owned WGR, the challenger under the guidance of Randy Michaels’ Critical Mass, set out to reposition WBEN, the established news/talk station, as “old and ineffective.”

In recent history, WUWU attacked 97 Rock in the AOR wars, WMJQ attacked Kiss in the early days of the CHR wars and WHTT very subtly and only occasionally nudged the very established WBUF in the Classic Hits days of the mid to late 80s. 97 Rock wacked WHTT when 104 flipped to Oldies and The Fox traded on-air jabs with 97 Rock in the Classic Rock battle of the very late 80s and early 90s.

Taking on a news-talk competitor is a messy and more recently iffy process. Like an effective political campaign, this sort of ad campaign requires the 3-M’s: Message, Manpower and Money. WGR promoted an aggressive 24/7 newsroom, which had reporters on the street and broke news stories as they happened, airborne traffic and weather on the tens and talk personalities that were flamboyant, if not inflammatory.

It helped that WGR had an equally large signal and the rights to the Bills and Sabres. Chuck Finney and Darryl Parks were the PDs for the first two phases of the "War on WBEN." During their reign, a guy I know produced and voiced a fair amount of those "attack" promos.

At the time, attack promos were a good way to get existing (news-talk) listeners to talk about your station and rev up your troops. However, on-air promos reach only the people who are listening to your station. It's a good start, but the real goal is to build cume. These days, cume-building requires massive outside promotion and advertising. An active, two way website is a must, as is Facebook, Twitter, YouTube and TV.

It’s necessary to have an aggressive fulltime show producer who lines up guests. WGR had the quirky but tenacious Doug Young. A promotions director and PD that concoct bigger than life promotions to attract TV coverage should be standard operating equipment. Also helpful, billboards on the Kensington or Youngman, and maybe the morning or afternoon guy doing his/her show live from those billboards to stimulate plenty of talk, ink and pub. And if the morning guy trades punches with the business manager, that helps too, but it’s not recommended. Using newspaper ads to build the cume yields very little these days.

Which radio stations in Buffalo do the most aggressive, notable promotions? 97 Rock, the Edge, Kiss, WYRK and to a large extent, WGR. Today, Entercom owns WGR and WBEN. Each is well positioned. The WGR attack promos of the 90s were unique and although they stirred the pot quite effectively, they weren’t everybody’s cup of tea. A certain segment of the audience enjoyed them, but older listeners didn’t “get” them.

Those same attack promos might not be anywhere near as effective today. I suspect that when 25-44 year old listeners, especially males, hear attack promos these days; they process the message as “just more of the same media hype.” What Brad Riter is doing is a start, a jab in the ribs of WECK’s powerful and established competitors. But if the ploy doesn’t go beyond the promos and if it’s not backed up with substance, it won’t generate the needed momentum to build cume and increase the share of the station.

I'd suggest the best way to reach Persons 25-44 these days may be to use humor and well-written and produced promos... and in WECK's case, maybe a little self-deprecation. The Bud Lite commercials, the E-Trade Babies, and the attitude and irony of TV shows like The Office and The Daily Show are good examples.

It might be best to leave the attacking up to the air personalities, much like what Howard Stern used to do in the days when he lampooned Scott Shannon and John DeBella, but even this also is probably best done with humor, sound bites and a touch of irony. One more thing, radio message boards don't really count as outside promotion. Most people here are radio realists, if not jaded skeptics.

That’s the way I hear it from this side of the radio speakers and read it from this side of the monitor. Savor the day.
 
Sir Rox recited the same question (different wording) on a separate post. Seems this is becoming common.

My 3 1/4 cents worth is the same... yes & no. ;)

Pastrick has again validated the "average listener" take on all that "we" should have a perception of. Much ado was done, back in the "heyday" about what the listener perceives is real. Yet, no time was spent internally to counter the "perception" as things changed. The hi-light of his dissertation is the "revelation" that "it's just more of the media hype"!! In other words, there is NO way to stand out from the "noise"...except to be EXCEPTIONAL. (Citing here,the BEST promotional icon...the Budweiser Clydesdales...used for 3.5 seconds in the Superbowl spot...rendering Budweiser from first to last in less than 60 seconds). Radio is still in Search of Excellence"!

Point being...the tree can fall...but the noise will only be heard by a lonely few...probably the ones carrying the chain saws.

Well, that was fun,
HDBG
 
Pastrick is dead-on. Well said.

Brad's problems start with his on-air product. Simply put, it's not that good. There are some glimmers of hope but the "manifesto" wasn't and isn't going to be taken seriously by radio insiders, advertisers and listeners if he doesn't do a drastic overhaul of the weekday lineup.

Again, I think Brad has good intentions but WECK's weak signal, no real news department, no beat reporter for the Bills and Sabres (a Paul Hamilton/Chris Brown type needs to be in the locker room of both of those teams EVERY day) and a morning show that just doesn't have people WANTING to listen are just some of the obstacles that P.D. Riter faces.

A Doug Young type of guy booking guests for the morning show, Brad's show, Nick's show and Corey's half hour commentary that apparently doesn't take phone calls is a MUST.

Take note Brad and see if you can convince Mr. Greene to spend a few more bucks for talent, promotion and true radio folks who can handle the behind the scenes "stuff."
 
Was Pastrick referring to just "Brad"? ???
I felt the perspective crossed all boarders..and could be relevant across the board..
Shame on me for thinking the time and effort he put forth was aimed at one. :(

Bygones.
 
The point is that no one cares about a radio guy's personal issues with another station unless they're die-hard members of that guy's fan base. And I don't know that he has a fan base that is that dedicated. You have to build the fan base first before you send them out to battle. Otherwise they don't care. What Stern did was build his fan base first. He knew who they were and how to make them loyal. Then he set out to make them work for him. That's why it succeeded. This guy acts like everyone has the same issues with the station he's attacking, and they probably don't. Don & Mike figured that out too. And you do it by giving the audience what they want FIRST. Which is where the better programming, better guests, and everything else comes in. And it's not about what you did before at another station. What are you doing now. Once you've won over your new audience with who you are and where you are, THEN you sick 'em on the other station.
 
A lot of solid advice for Brad here and it's all FREE!  I hope he's not missing it since it hasn't been posted on the the thread here that he, or someone claiming to be him, declared the official WECK discussion thread.

Hey Brad, it's over here!

As far as Dick Greene coming up with a few bucks for more talent, promotions, etc. - not likely.  My guess is that Dick might be a little short on the long green right now.
 
JimPastrick said:
It might be best to leave the attacking up to the air personalities

That's really the best way, because usually it is small time, low rent type places with some pretty base people who play that game. Sometimes they pretend to hold on or hold out and make it the economy thing, but such will never get any farther than where they are, because the real pros know the score and it shows in everything from airchecks to resume styles. They aren't really professional, just slick and clever.
 
JimPastrick said:
Most people here are radio realists, if not jaded skeptics.

And maybe "jaded skeptic" describes me at this point in my journey...consider it a disclaimer.

To the general point of attack imaging, it just seems so 80's-90's to me now. Has the listener grown more sophisticated? Has it just become passe?

Maybe it's all me. Jim's point of leaving it up to the personalities seems the best way if a station is going to go there at all in AD 2010.

Here's my frame of reference - based on a music not N/T format...

When I was originally hired in Pittsburgh, in 1992, then-owner Entercom had just hired the king of attack dogs as our GM. Joe had just come from WFLZ/Tampa, and with Randy Michaels and others, had devised the attack strategy that helped The Power Pig to dethrone Q105. We put that strategy to work on a flanking FM - a "Rebel Country" format - aimed squarely at CHR powerhouse B94, going as far as to call them out by name, describing them as dated and playing the wrong hits, and even hiring away their night guy.

Internally the attack mentality helped rally the airstaff. The Rebel was in many ways like a 90's, Country version of Jeff Kaye's "predictable unpredictability" 'KB...and it brought great 18-34 and 25-54 numbers. It enlarged the Country life group.

What it didn't do was hurt B94.

This could possibly be chalked up to timing as Top 40 was beginning a long slow comeback in '93 - at the same time that Garth Brooks was starting to slow down a little after two years of being the absolute biggest act in pop culture and dragging the entire Country format along with him. Whatever the case, after a few months the focus of attack shifted to B94's Country sister K-Bear, though virtually from sign-on the Rebel was beating them in overall 12+ and target demos. You know the old story about calling attention to the insurgents when you're on top of the mountain...eventually all competitor attacks ceased, save the occasional jab from a jock or listener calling-in.

It may be that in the end, an attack mentality may be of greater benefit to the airstaff than the listener. If it helps the airstaff focus and deliver a better product...and the ratings follow, who's not to say it was the better product instead of the attack strategy?

One thing's for sure...attacking a competitor can't be a long-term strategy. And as mentioned above...well-written, imaginative...and maybe even a little self-depricating promos/imaging sounds like a better plan.
 
The bottom line is that you can't be effective criticizing the other guy if what you offer as an alternative isn't better. Does anybody really believe that WECK is offering better programming than 'BEN or 'GR in any daypart? BTW, that's not an endorsement of Entercom's programming. I find it unlistenable. The trouble is, WECK's is unlistenable and amateurish.
 
More than anything, WECK needs to concentrate on definition and consistency of programming before they take shots at WBEN and WGR. At this point, the station is just not in the same league as WGR and WBEN. Frazier vs Ali this isn't. More like Barney Fife vs Mike Tyson.
 
It was a given in the 90s and I'd suggest it remains true in twenty years later. News-talk stations rely on news, especially local news, to drive their success. In a related overview Pew Research data reveals some very interesting points, especially as the survey relates to NPR.
 
WECK should promote some of their weekend programming in their 30-second promos and lay off bashing Bauerle and WBEN's morning show until they can legitimately compete during those two time periods with different on-air talent.

Speaking of the attack promos, why isn't Brad taking any shots at Sandy Beach or Schopp and Bulldog? Or even Shredd And Ragan for that matter, especially since S&R listeners may be the people/demographic he wants to target for his show from 4 to 7 pm.
 
I definitely recall one of the best WNY radio "attack campaigns"...WNVE vs. WCMF, circa early 90's.

Just lobbing grenades (the easy part) doesn't cut it, you have to effectively sell your station's strengths as well (the tricky part).
 
GeorgeKramer said:
...Speaking of the attack promos, why isn't Brad taking any shots at Sandy Beach or Schopp and Bulldog? Or even Shredd And Ragan for that matter, especially since S&R listeners may be the people/demographic he wants to target for his show from 4 to 7 pm.
Because he probably knows better. It would be insignificant for them, a gnat on their ass. And if S&R wanted to make WECK's life truly miserable, they could mobilize their fans to harass the station 24-7, just like Opie & Anthony's maggots years ago. WECK would need two seven second delay units. Beach has seen and heard everything but the bottom of the deep blue sea and S&B don't really care. They're not going to retaliate because it's not to their advantage.
 
I did hear a WECK promo that said something about Brad's show being the most "complete" afternoon radio show in WNY because there is news, sports, traffic and "intelligent" talk.

Don't know if that's a dig at Schopp ("sports talk for smart people" was his schtick on WNSA) or just a strong promotion of his program.

Does Mensa Mike read this board?
 
Did Sandy crack any Bill O jokes this week? How about S&R?
 
So no more attacks on Bauerle and no more attacks on the WBEN morning show.

Will WECK consider new spots that target Rush and Sandy?

I will say this... I'd much rather listen to a Yankees game in the evening on WECK than Hannity's syndicated show on WBEN.
 
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