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Adobe Audition 3.0 crashing

D

destinationradio

Hopefully someone out there has had this experience and can steer me in the right direction on the needle-in-a-haystack recommendations from the Adobe website...

I purchased a turn-key automation system, and it came with Adobe Audition 3.0 installed. When I went to use Audition, the program crashed. I tried re-installing, without wiping out the activation, and it still is doing the same thing.

Here is specifically what happens:

Everytime I hit the record button, the timer in the program freezes at :00.26, the cursor then starts dragging and the program eventually crashes with a Windows error message.

About every third time I try to play back, the program does the same thing. However, the other times it plays back just fine.

Any recommendations on where I should begin?

Thanks!
 
I would contact the company that sold you the system.
Does the computer have an internet connection? Audition 3 must be able to connect to Adobe for license verification.
What is the Windows message?
 
It sounds like there's some kind of issue with the sound card - either corrupt drivers or a bad card. Also Audition 3 works best when using ASIO compatible cards

Check the driver settings under Edit, then Audio Hardware Setup. If it's using ASIO, try using the "Audition 3.0 Windows Sound". If it's using the Windows driver try changing it to ASIO (if available). Then try your recording.

If that fails I'd then call the company that sold you the system.
 
When Audition 3.0 was released there was a lot of problems with it crashing. But if I remember correctly (and from first hand experience), most of the crashes happened when using certain fft filters and other filters. This problem was corrected with the 3.0.1 patch. It is available for free on the adobe website and I definately reccommend getting this patch.

However, I don't think this will fix your particular problem. As mentioned above it sounds like a driver issue. "Windows sound" is pretty bad so I'd reccomend something else. "Asio4all" - www.asio4all.com - seems to work for most people...including myself.

Good Luck.

Randy.


ps. I forgot to mention asio4all is free.
 
Make sure you have enough RAM...about 2gb should be enough....and also use a quality Video Card...that has it's own RAM...so as not to slow down the PC...

Had problems with Cool Edit, the Audition predecessor, and the problems were usually cured when above issues were taken care of.
 
We are still running Audition on an OLD computer w 512k. It may lag sometimes but will never crash. What quality are you using? 44100? Higher can cause crashes.
 
Doesn't 3.0 have about 100 times the memory needs as 1.5? We gave my production guy the 3.0 but he is preferring 1.5
 
Bill Wolfenbarger said:
Doesn't 3.0 have about 100 times the memory needs as 1.5? We gave my production guy the 3.0 but he is preferring 1.5
Click to expand...

Audition V1x uses about 15 meg of resident memory.

Audition 3 uses 150 meg of resident memory. We tried to run it on a P4 with 750meg of RAM- it was slow with lots of screen freeze. We now run it on a Dual Core machine with 3GB
of memory. It runs great. Once we got used to it we love it.

I'd start with memory usage and make sure you have enough available for the program and the audio
files.
 
Adobe 3.0 is the best version yet, provided you're running it on a machine with enough horsepower. Running it on a quad core xeon with 4 gig of ram is just smooth as could be. I would be very suspicious of the soundcard, could there be something installed on the system that's interfering with the card's ability to record.

Listen to the posts above me re: asio, windows sound, and contacting the seller of the unit.
 
Thank you all for your support. I ended up getting the latest sound card driver from the manufacturer's website (NOT the recommended driver from the automation system supplier's website), and now we're up and running just fine with Audition and the automation. It's nice when it's something simple once in a while. But when it's not, I'm sure I'll be back here. Thanks again.
 
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