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Its a radio study on demos
Both kids had early-generation iPods, but the Millennial already had relationships with radio stations before the iPod showed up. She grew up in a world where the online experience started with a dial-up modem – and streaming video was a thing of the eventual future. Cable TV played a role in her choices: she was accustomed to settling for the least-objectionable alternative. Radio could gain her attention by adding a generationally-appropriate member to a morning show or as a nighttime host and trying to keep up with the songs she was obsessing about on her early iPod.
Gen Z’s are different animals. Broadband internet has been a constant. Cable TV was there, but they always had the option to pop in a DVD or select something “On Demand” – something more to their liking. iPods, Napster, YouTube and the torrent of DSP’s have meant that you could always listen to exactly the song you wanted to hear. Social media have steadily fueled the fire of telling them what’s new, what’s interesting. The atomization of the music business has meant that they can have direct relationships with artists they love – no radio-DJ middleman needed. No DJ has to tell them a favorite band is coming to town – the band already emailed them with a link to buy tickets.