hubcity said:
The benefit of scale is only directed toward the cluster owner; listeners can tell something's missing, even if they can't put their finger on it, and they're the ones who lose.
I don't think that's the case, though. I don't think most listeners are aware or care that the voice they're hearing is coming from some other state, as long as it's entertaining to them.
I'm not in the business but have had the opportunity to talk to lots of people who know radio is my bag, and the several times I've brought up voicetracking and satellite formats, people have been clueless. Before I moved back to Alabama I lived in a small Mississippi town with 4 stations (but only two were on the air). The oldies station was satellite fed most of the day but some didn't know or care that Ron Clark or Dave Michaels or Larry King weren't actually local personalities. I would say, "Doesn't it seem odd that these guys with big radio voices and seamless delivery are being heard in a small unrated radio market?" The response would range from, "Well I dunno," to "I never met 'em but I assumed they came from (outside the town) to work." The rest knew and just thought that's how radio was supposed to be.
They honestly didn't know better, and when it was explained to them, they did not care.
Satellite feeds aside, even I am easily fooled by voicetracking. I couldn't tell you who in my market is live and local, or voicetracked locally, or is piped in from some other station in Dallas. And I suspect that, outside radio people themselves, no one else really can, either. Short of someone mispronouncing a name, who's gonna know?
Being 'live and local' means discussing current events and that means music or commercials aren't playing. People, in my humble experience, simply don't want disc jockeys pontificating on anything between songs anymore, they want music and short commercial breaks (or none at all!) Listener interaction is GREAT,
if you're the listener the DJ is interacting with. Otherwise, it's just background chatter. It's the rare jock who can put calls on the air and really hold the audience's attention with the interaction. Those people should be allowed to exercise their creativity, yes… the rest of the note card readers doing that would just drive away listeners.
Don't look at this like a 100% total disagreement though because radio WOULD benefit from having more creative people on the air, but with corporate ownership and the bottom dollar attitude those creative people will find more fulfilling work elsewhere. Like McDonald's.