K.M. Richards
Program Director, The Eighties Channel™
People in our town loved it and a whole bunch of businesses jumped on but seven eight months later they started complaining that even though everybody like the music they didn't get results for their advertising so they cancelled saying " I guess radio just doesn't work".
You just summed up the downside of the format. It was so background, the audience didn't listen to the commercials. In fact, most syndicators had a requirement that commercials be down about 6dB from the music level. Even the highest-rated stations had trouble keeping advertisers, because as far as the listeners were concerned, their spots didn't even exist.