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Beyond PPM

What's next for evaluating if the exposure to an audio only advertisement was effective?

A person w/PPM device can hear a radio ad, but they may be looking at their phone and be oblivious to the radio audio, the PPM device says they were exposed to the ad, but they were distracted and the ad content didn't "register" with the person.

Any plans to include a camera (for example) in the PPM device which could possibly show if the person seemed to respond to the radio ad?


Kirk Bayne
 
What's next for evaluating if the exposure to an audio only advertisement was effective?

A person w/PPM device can hear a radio ad, but they may be looking at their phone and be oblivious to the radio audio, the PPM device says they were exposed to the ad, but they were distracted and the ad content didn't "register" with the person.
These points are all true, but sadly there isn't much else we can do without getting into some major constitutional trouble. Although, I probably would support the radio itself taking notes of it's frequency every once in a while, and possibly q infrared or laser snapshot. You would be able to tell by facial expressions and where they look as to how interested they are, but they would still be unidentifiable?

So, some people have DriveCam, but that's voluntary, and it has been proven to be secured.(Even so, I'm not comfortable with it). Goodness knows how many predators could hack in to a PPM camera for their own gain.
 
What's next for evaluating if the exposure to an audio only advertisement was effective?

A person w/PPM device can hear a radio ad, but they may be looking at their phone and be oblivious to the radio audio, the PPM device says they were exposed to the ad, but they were distracted and the ad content didn't "register" with the person.

Any plans to include a camera (for example) in the PPM device which could possibly show if the person seemed to respond to the radio ad?


Kirk Bayne
I don't think it really matters whether a person with a PPM device responds to a radio ad. If a person with a PPM device can hear a radio ad, they're still being exposed to the ad regardless of whether they're paying attention. Radio and TV ads can creep into the mind even when someone's distracted; this is especially true if the ad is heard multiple times. It's not like radio stations play an ad spot once then do away with it (if only they did...) - they play the same ads over and over and over again. Sooner or later, the PPM wearer is going to be exposed to the ad.
 
Any plans to include a camera (for example) in the PPM device which could possibly show if the person seemed to respond to the radio ad?
The PPM measures audio, not just radio. It will be used for streaming, TV, satellite and radio. But most people put the meter on their belt or in their purse or knapsack. They do not put it where it can see our face.
 
What's next for evaluating if the exposure to an audio only advertisement was effective?

A person w/PPM device can hear a radio ad, but they may be looking at their phone and be oblivious to the radio audio, the PPM device says they were exposed to the ad, but they were distracted and the ad content didn't "register" with the person.

This is a subject for advertisers to consider. They're aware of the shortcomings and most don't seem to care. Radio companies use PPM because that's what advertisers want.
 
This is a subject for advertisers to consider. They're aware of the shortcomings and most don't seem to care. Radio companies use PPM because that's what advertisers want.
Exactly. They are not looking for perfect precision or metrics that will be unaffordable (advertisers don't pay for electronic media measurement.... the media does). They are looking for fast approximations. And since they buy ratings, and longer period averages, little variations don't matter.

And the PPM will soon be measuring anything that has audio and can be encoded. That was Nielsen's game plan from when they first tried to make the PPM a joint venture around 2001 and then when they finally just bought Arbitron to get the tech.
 
Not entirely related to PPM as a voluntary monitoring technique; but a good friend of mine who works for a large tech firm recently sold his Tesla Model 3. In the beginning, he was thrilled for his purchase, but that suddenly changed. The reason; he learned Tesla was recording what goes on inside the car through various mics and cameras, then selling that information. He'd heard from a reliable source that selling the all that data helped offset less profit that Tesla made on each car, especially in the beginning where they actually lost money on each Model 3 sale.

Skeptical about my friend's claim, I visited a local Tesla dealer to ask. My son and I were in the showroom looking at a Model 3, when a salesperson approached us to see if we had any questions. I asked whether the various microphones inside the vehicle, along with cameras could be disabled by the owner? The salesperson looked a little surprised, and asked why I would want to do such a thing? I simply responded with "privacy concerns". She said she'd be glad to ask her manager, who was more well versed on that part of the car. After just a minute or so, the door she went through opened, and two men and her were standing in the doorway looking in our direction, as the salesperson pointed us out. They closed the door shortly after, and we waited for close to thirty minutes with nobody returning to answer my question. A couple minutes later after helping another potential customer, I approached the same saleswoman and asked if she ever got an answer to my question. She simply responded with "no", and walked away from us.
 
Not entirely related to PPM as a voluntary monitoring technique; but a good friend of mine who works for a large tech firm recently sold his Tesla Model 3. In the beginning, he was thrilled for his purchase, but that suddenly changed. The reason; he learned Tesla was recording what goes on inside the car through various mics and cameras, then selling that information. He'd heard from a reliable source that selling the all that data helped offset less profit that Tesla made on each car, especially in the beginning where they actually lost money on each Model 3 sale.

Skeptical about my friend's claim, I visited a local Tesla dealer to ask. My son and I were in the showroom looking at a Model 3, when a salesperson approached us to see if we had any questions. I asked whether the various microphones inside the vehicle, along with cameras could be disabled by the owner? The salesperson looked a little surprised, and asked why I would want to do such a thing? I simply responded with "privacy concerns". She said she'd be glad to ask her manager, who was more well versed on that part of the car. After just a minute or so, the door she went through opened, and two men and her were standing in the doorway looking in our direction, as the salesperson pointed us out. They closed the door shortly after, and we waited for close to thirty minutes with nobody returning to answer my question. A couple minutes later after helping another potential customer, I approached the same saleswoman and asked if she ever got an answer to my question. She simply responded with "no", and walked away from us.
Can this be confirmed? I imagine there are articles about it.
 
What's next for evaluating if the exposure to an audio only advertisement was effective?

A person w/PPM device can hear a radio ad, but they may be looking at their phone and be oblivious to the radio audio, the PPM device says they were exposed to the ad, but they were distracted and the ad content didn't "register" with the person.
The subject of attribution in advertising is a complex one.

Not only is there a question of how much attention an individual paid to the ad, but whether it reached the intended audience, whether the message in the ad was effective, and whether the individual acts upon the ad.

So even if you know Suzy heard the ad for 877-Kars-For-Kids on WCBS-FM, you're still several steps away from being able to determine whether the placement of that ad on that radio station provided the customer a return on investment.
 
The reason; he learned Tesla was recording what goes on inside the car through various mics and cameras, then selling that information. He'd heard from a reliable source that selling the all that data helped offset less profit that Tesla made on each car, especially in the beginning where they actually lost money on each Model 3 sale.

It's something called a Dashcam, and the recording is internal. To say "Tesla is recording what goes on" is a bit much. I really can't imagine why a car company would sell video recorded on a dashcam. I get the privacy concerns, but there are bigger concerns than this.
 
It's something called a Dashcam, and the recording is internal. To say "Tesla is recording what goes on" is a bit much. I really can't imagine why a car company would sell video recorded on a dashcam. I get the privacy concerns, but there are bigger concerns than this.
According to my friend who ditched his Model 3, there are more than just "a Dashcam". As mentioned, his concern was all the microphones inside the vehicle.
 
According to my friend who ditched his Model 3, there are more than just "a Dashcam". As mentioned, his concern was all the microphones inside the vehicle.

Has he disconnected the one in his phone? Perhaps Apple or Samsung is recording his conversations and selling them to China.

Seriously, how do you think the hands-free phone feature works? This isn't just a Tesla thing. If you have hands-free phone, there's a mic in your car.

If he's really worried, he should power off his phone while driving. That is really the only way a signal from inside the car could be transmitted anywhere.
 
A person w/PPM device can hear a radio ad, but they may be looking at their phone and be oblivious to the radio audio, the PPM device says they were exposed to the ad, but they were distracted and the ad content didn't "register" with the person.
The PPM does not tell advertisers that listeners were exposed "to their ad". It tells advertisers how many people were exposed to a radio station during specific periods of time when the ad may have run.

The least granular is 168 hours a week. It is easy to get pre-calculated tables by age and the standard dayparts. With a little work, you can get individual days, hours and even quarter hours. But you can not get specific times for specific ads.

All the PPM does is detect an ID with a time stamp that is broadcast "hidden" or embedded in the station's regular programming. The PPM device can "hear" that ID/Time Stamp and record when it was heard. The station runs the same stamp over and over, as many as about 12 times an hour; as long as there is masking audio, it keeps transmitting the Nielsen code.

The meter does not register anything else except the ID and time stamp. The stamp will have day, month, year and a unique code for each transmitter. So it might today be 47654 (for the station) and 20120226 for the date and 1345 for the exact minute. That's it. It does not listen nor detect anything else.

I have both models of the meter, the early one and the current one. They are, of course, disabled, but if you look at them (there is a video of one being dissected on YouTube at
) they can't do anything else, hidden or otherwise. Most of the meter, in fact, is the power supply..
 
According to my friend who ditched his Model 3, there are more than just "a Dashcam". As mentioned, his concern was all the microphones inside the vehicle.
At the moment Tesla is testing what they call "FSD Beta" with some of their customers. FSD stands for "Full Self Driving." You pay a fee and can opt in to be a "beta tester" for their "Full Self Driving" feature.

Spoiler alert: It is not full self driving. If you happened to be one of these beta testers, please do not assume the car can drive itself.

That said, there are likely features in your friend's former Model 3 that are installed in anticipation of this feature becoming more common. Something akin to a DAS or Driver Alert System for starters. A camera that records a driver's eyes and alerts them to when they become sleepy or distracted. There will also be multiple cameras in and/or outside of the car that are - if enabled - sending data to Tesla in order to advance the "FSD" feature. Are the cameras and microphones recording? I can't be sure.

It would be a pretty big privacy invasion if they were recording customers who didn't opt in to be a beta tester, but then Tesla is pushing the boundaries of what is prudent when it comes to autonomous vehicles...like handing them over to Joe Consumer for beta testing.
 
What's next for evaluating if the exposure to an audio only advertisement was effective?

A person w/PPM device can hear a radio ad, but they may be looking at their phone and be oblivious to the radio audio, the PPM device says they were exposed to the ad, but they were distracted and the ad content didn't "register" with the person.

Any plans to include a camera (for example) in the PPM device which could possibly show if the person seemed to respond to the radio ad?


Kirk Bayne
The only way to effectively measure listening is by switching to two way communication methods. This is why OTT media (both viewing and listening) is the future. The device the person uses can report back what the person is listening/viewing, for how long, the exact location, the device/vehicle being used, and so much more. The user is even able to interact with the content and advertisements. And best of all, advertisers can target a very specific group of people instead of just dumping money and hoping to catch their target audience.
 
The only way to effectively measure listening is by switching to two way communication methods. This is why OTT media (both viewing and listening) is the future. The device the person uses can report back what the person is listening/viewing, for how long, the exact location, the device/vehicle being used, and so much more. The user is even able to interact with the content and advertisements. And best of all, advertisers can target a very specific group of people instead of just dumping money and hoping to catch their target audience.
The PPM is an extremely effective way to measure audience of any medium with audio. Combined with strong supervision, incentives and recruiting procedures, it is a very good system.

Still, it is extremely hard to get a representative sample for even the PPM which is just a passive "listen and record which station" system. In an interactive, if even a smaller number of people objected to having their location, actions and such recorded, you no longer have a random probability sample and the survey becomes a measure of "people who are willing to have their entire life measured, all day and every day".

Start with people who visit X-rated websites but don't want it known. That eliminates tens of millions of people, and invalidates the entire project. People will be afraid that their argument with their partner or they "making up session" will be recorded. Or the trip to the bank without another family member knowing. Or taking free pens from the supply room. Or drinking one too many at the sports bar and then driving.... and so on.

No way, for other reasons, I'd even consider it. I'd be worried that my insurance agent would find some excuse to raise my rates or something else menial but intrusive. I have learned to hate traffic cams, so I am not going to carry the equivalent with me 24/7.

At present, advertisers can target based on ZIP Code clusters and other geographic measurements, by age, household income, education, gender, ethnicity, language preference and a bunch of other measurements (called "stratification variables"). And the sample is very close to being a perfect representation of the consumer universe.

But, as to location, the PPM only measures "at home" and "away from home" based on the reception or not of the PPM device's base station signal. There is no tracking outside the home.

But, even now with a totally passive device, there are concerns that there are groups of people, such as undocumented immigrants and conspiracy theorists who will not accept it. And, of course, most people above a certain income level won't bother just to get some meager incentives... but these are not mass media advertiser targets to begin with.

And, most important, advertisers have not expressed any interest in this sort of data. They have everything they need now, and more. In fact, I've never seen this even written about in "Advertising Age", which is one of the few industry publications I still follow.

In other words, a very specific group of people can be targeted today. As the PPM becomes used for all media with audio, it is apparently going to be the standard for this kind of advertiser-targeted measurement. OTOH, anything that is invasive will have a high rejection level and will not be a representative sample.
 
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^^^
The system asks testers to reveal their emotional response to an advert, as it is playing, by clicking on the relevant small graphic of a human head on their screen.


Perhaps a computerized system that evaluates facial expressions associated w/PPM sensed ads.


Kirk Bayne
 
And how would that work. would you wear a camera pointed at your face?
Would the radio station run a quick. Take your PPM meter off your belt and point it at your face. were going into a commercial break.
Satellite tracking of facial expressions? Street and security cameras tracking your face?

Sampling heart rate and other vital signs might be an option through a wrist worn meter.

All of the above have privacy concerns.
 
Perhaps a computerized system that evaluates facial expressions associated w/PPM sensed ads.
One of the reasons watching radio people doing their broadcasting on TV is usually found boring. That's because just listening generally doesn't evoke facial changes in humans. Same goes with people listening to radio. Unless it's a song that they really don't like, there isn't much of a facial change.
 
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