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CBS news on Starguide

S

SuperQ

Guest
For some reason, I quit getting CBS news on my Starguide II this afternoon. When I switch to one of the other channels (45/46) I get the tones and announcements. I was able to listen to Monday night football. Air America is there, but no CBS. There is no NA by the Channel 36 listing and I get the star so I assume I haven't been de-authorized. Just no audio on that channel. Same thing on a different port.

Anyone ever had this problem?
 
One other tidbit on my CBS problem. The triggers continue to work. They are starting and stopping the news channel, recording headlines and Osgood in the background, just no audio. But flip to another channel, the audio is there.
 
ncradioeng said:
The WW1 news feeds CBS, NBC, CNN and maybe some others have moved from Starguide to the MAX receiver. You should have received one last summer. http://www.setupmax.com/
Click to expand...

...and WWOne sent several letters/emails to the station I take care of. They also made follow-up calls if the MAX hadn't been provisioned for awhile after delivery. Someone, either WWOne or your station's management dropped the ball on this.

Good news is the MAX audio jacks and pinouts match the Starguide, so that will be easy (don't know about closures, we're not using them). Also, you're not required to hang it on your LAN as opposed to other networks with XDS receivers.
 
"Also, you're not required to hang it on your LAN as opposed to other networks with XDS receivers."

Really? It was required in our install. Also, you can't use the web based scheduler or be able to control the thing from home without an internet connection.
 
grich said:
Good news is the MAX audio jacks and pinouts match the Starguide, so that will be easy (don't know about closures, we're not using them). Also, you're not required to hang it on your LAN as opposed to other networks with XDS receivers.
Click to expand...

My Max receiver had to be on the internet. Speaking of the XDS receivers, ABC Radio is just asking for trouble by not allowing access to the receiver/tuner setting through the front panel.
 
I think they don't allow it from the front panel because you probably couldn't input the numbers fast enuf with those membrane buttons, and the thing will give up waiting for you, trashing the settings.
 
boiseengineer said:
I think they don't allow it from the front panel because you probably couldn't input the numbers fast enuf with those membrane buttons, and the thing will give up waiting for you, trashing the settings.
Click to expand...

Then it should have been designed with that in mind. Not being able to change settings is a bad, VERY bad idea. What are we supposed to to if the receiver goes stupid after business hours in New York?
 
boiseengineer said:
"Also, you're not required to hang it on your LAN as opposed to other networks with XDS receivers."

Really? It was required in our install. Also, you can't use the web based scheduler or be able to control the thing from home without an internet connection.
Click to expand...

All I know is...I didn't have to plug my MAX into a LAN. It's only being used for one program, which the station may quit airing anyway, and MAX will go back out the door. I'm still keeping the cute little mini-Leatherman that came in the receiver box! ;D

I agree the ABC receiver tuning is bad stuff. If there's a crisis that kills the Internet, and you want to tune to ABC's continuous coverage channel for that crisis, you ain't gonna. I have two ports not assigned to stations that (it appears) I can assign to ABC51, 53 etc. via the front panel. If you have all four ports assigned to stations, I guess you're stuck.

I certainly could be wrong...I only see these receivers once a month!
 
"Then it should have been designed with that in mind. Not being able to change settings is a bad, VERY bad idea. What are we supposed to to if the receiver goes stupid after business hours in New York?"

Hook up to the M&C Port (the "COM" port) and put the new settings in with Hyperterminal just like with the SGII & IIIs.
I prefered to change settings on the Starguides that way since I was less prone to screwing up the number entry.

We also change the non-scheduled ports with Broadcast Tools DSC-20s and a USC-16SG hooked up to that M&C port on the 3 XDS we have. The update for the DSC-20 does make it easier to control the XDS & MAX since it will send the login and channel change string with just one closure where the old version had to have a seperate login string closure sent before a channel change closure.
 
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