A star-studded panel looked at the big picture of spoken-word radio, with CBS Radio News vice president Harvey Nagler stating, “We are not in the radio business – we are in the content business.” Content, however, must be memorable and compelling. Provided that personalities “do not break their promises to listeners,” it is the opinion of Sound Mind CEO Kraig Kitchin that they will “continue to sell their books.” Demos are not what Phil Boyce seeks. “I chase ears,” commented Salem‘s vice president/director, spoken word formats, who added, “People on the left want to kill talk radio.” One of the key buzzwords, according to Fox Sports Radio vice president/programming Don Martin, is “bundle.” The operations manager of Los Angeles’ KLAC commented that, from a branding standpoint, it is much wiser to use handles such as “Fox Sports Radio – LA,” or “ESPN Radio 710,” rather than, “The Zone,” or “The Ticket.”
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