Eggman said:
Jay...In my opinion, you are describing perfectly what is wrong with the acquiescence to the fact that PPM is here to stay, listeners be damned. Do you remember what happened in 2007-2008? Stations that were "top-rated" and "top-billing" sank quickly, while stations that had sucked in the ratings were suddenly in the top 5. Example: We were supposed to believe that thousands of loyal listeners abandoned the Smooth Jazz format almost overnight. Not just here, but across the country. There are many other examples. PPM hasn't done listeners any favors, and there isn't any doubt what it's done to the careers of thousands of air personalities. But then, it wasn't designed to benefit either of them.
Eggman:
PPM is merely a device that records what's actually being heard by the listener.
Prior to that, we had a diary system based on recall. We knew in the 70s that most people filled in their diaries at the last minute, wrote down the call letters of the stations they could remember listening to days before, not writing down those they couldn't and rounding up time spent listening.
With PPM, we now know what they're really doing....listening to six stations, not two...listening for 18 minutes between 8 and 9 AM, not listening
from 8 to 9.
Listeners are doing the same things they've always done. They've been telling us to shut up and play the hits for 50 years, but then we'd get the book and say that what we were doing was working...that all our jocks were entertaining, that the audience tolerated iffy music choices, that there was a spot advertising business case to be made for entire formats.
And it wasn't true.
If you were an advertiser spending your hard-earned money on local radio, you deserved to know what you were actually getting.
PPM does a much better job of that than the diaries did. It shattered some illusions along the way, but we'd have found out eventually. And advertisers no longer feel like you would if you paid $25 for an oil change every three months for five years and then learned (when the engine failed) that they only changed it twice in that time.