Cost of employee turnover

[attackpoodle]

Losing employees whether by termination or resignation is very expensive. I read this recently and want to share....Makes you wonder if these "Managers" have any HR training at all? Makes you wonder if there will ever be a profit if the revolving door keeps spinning...

The Turnover Cost Formula:

Number of people who left in a 12 month period

1. Annual wage: ________ x .25 = _______

2. Annual benefits: _______ X .30 = _______

3. Total turnover cost per employee (line 1 + 2) = _________

4. Total number of employees who left = ________

5. Total cost of turnover (line 3 X line 4): __________

 

[Rob]

There should be line six:

having Kraddick in the morning... PRICELESS

(sorry, had to say it)

-Rob

 

[Pcolaradio]

HaaH! Well Said! As long as Cumulus Media continues to think Gary Pizzati is an assett to the company, Cumulus-Pensacola will loose more great employees. Every Market Pizzati has is in Code Red! All markets are loosing great people because of his bullish ways. Lew, come-on what the real deal for keeping Gary Pizzati?

 

[redneckriviera]

The cost of employee turnover in radio is the loss of the relationships developed betweem the radio station and the two "publics" serve & rely upon for a living: the listener and the advertiser.

Listeners build up "mediated relationships"--that is, via the radio--with air talents in every format. Great ATs develop those relationships into excellent ratings: strong cume, AQH & especially TSL. When a station loses an effective air talent, that relationship with the listener is severed--and the new AT has to start from scratch.

Advertisers build up real face-to-face business relationships with account execs. When AEs are given time (years) to develop a strong client base a solid, steady direct revenue stream is built. When a station loses an effective account exec, those relationships are severed--or worse yet, handed to a competitor.

Managers who allow time to work on behalf of their radio stations, and allow those relationships to develop and bloom into ratings and money, are the smart ones.

Managers who don't have the patience to let time become an ally, and instead keep hiring & firing people hoping to find the ones with magic wands in their backsides, tend to keep getting their asses kicked and don't know why...

 

[Stewy]

I just love the appearance of innocence that posters take!

 

[Rob]

OK... STUPID QUESTION TIME..

When I'm dxing or listening to the radio on Sunday morning is it me or is radio in 100 percent automation???

Sunday mornings usually have (and I forgot the term) community access programming or something to that effect.

Simion (which I've played with before) is doing it's job making it sound like there's a Jock there when in fact there's not.

They have American Top 40 hosted by... RYAN SEACREST?? (who the hell is he??)
Lovin the 90s (or 80s depending on what they play) with KIDD ???
But one of my favourite programmes has to be FLASHBACK (but I think that's canceled)
(the progressive classic rock show that was a trip to listen to)

and during the afternoons it's nothing but Simion doing it's thing. (or whatever Cumulous is using)

Is this to avoid paying the higher wages that Sundays bring to employees or is radio really getting that bad??

(XM and SIR have Jocks 24/7 on their primary stations)

-Rob

 

[Tibbs4]

HaaH! Well Said! As long as Cumulus Media continues to think Gary Pizzati is an assett to the company, Cumulus-Pensacola will loose more great employees. Every Market Pizzati has is in Code Red! All markets are loosing great people because of his bullish ways. Lew, come-on what the real deal for keeping Gary Pizzati?

Is he 'over' the Nashville market as well? Or is there a clone. The Crumulus money machine continues to amaze me.
Not how much the Dickey Bros make, how much they COULD have made. The curse is so bad here, I don't even drive
by the building or ask questions...usually. Just shake my head in shock and awe.

 

[Tibbs4]

I just love the appearance of innocence that posters take!

Hey Stewy, are you referring to Redneck being innocent, or having an appearance thereof? Or someone else? Please, inquiring mindless
(me) would like to know. Or were you just posting in advance knowing rob was about to chime in???

 

[Stewy]

Tibbs brings an interesting question to mind. With the absolute explosion of all the web related boards and video sites, any idea what has gone on with the revenue lines for the tabloid papers? (Deflection warning!)

 

[redneckriviera]

I just love the appearance of innocence that posters take!

Hey Stewy, are you referring to Redneck being innocent, or having an appearance thereof? Or someone else? Please, inquiring mindless
(me) would like to know. Or were you just posting in advance knowing rob was about to chime in???

Yeah!!! (Feigned indignation). Me? I'm way too old to be innocent. But, Stewy, what I am is an aged Market Manager/GM who used to run radio stations along the RNR way back when and now runs a string of 'em "Up North." I've done real well by going out of my way to retain employees, pay them more than the market says they're worth & preserve those relationships. And I've watched the guys across the street spin the revolving door in both programming & sales and scratch their heads in confusion as their business goes to hell in a handbasket. So I flatter myself to think that I understand the costs of employee turnover reasonably well. And I hang around this board because Emerald Coast radio is so damn interesting! Oh, yeah--and because I'm gonna do mid-days at Jenny Woo's Dream Station...

 

[Stewy]

Hey Tibbs, I suddenly feel like the deer in the headlights.

RNR, "Up North" to some is Montgomery, to others Michigan and to even others is Bay point? But relax, the barb wasn't intended for you, or anyone else specifically.

 

[redneckriviera]

Oh, if I relax any more they'll declare me DOA. But in this case, "Up North" means north of the Mason-Dixon line--a thousand miles from Seaside. Last visit to the World's Most Beautiful Beaches was 2005, though it might be fun to slip down there this fall--if only to hear for myself what y'all are talking about.

How 'bout you, Stew? Which end of the Panhandle are you calling home?

 

[Jenny Woo]

OK... STUPID QUESTION TIME..

When I'm dxing or listening to the radio on Sunday morning is it me or is radio in 100 percent automation???

Sunday mornings usually have (and I forgot the term) community access programming or something to that effect.

Simion (which I've played with before) is doing it's job making it sound like there's a Jock there when in fact there's not.

They have American Top 40 hosted by... RYAN SEACREST?? (who the hell is he??)
Lovin the 90s (or 80s depending on what they play) with KIDD ???
But one of my favourite programmes has to be FLASHBACK (but I think that's canceled)
(the progressive classic rock show that was a trip to listen to)

and during the afternoons it's nothing but Simion doing it's thing. (or whatever Cumulous is using)

Is this to avoid paying the higher wages that Sundays bring to employees or is radio really getting that bad??

(XM and SIR have Jocks 24/7 on their primary stations)

-Rob

Radio has been like that for a looong time. Before Jock-inna-Box (tracking a show into a hard drive) people ran Casey's Top 40, or Crook and Chase, or some low-end crap or another that you ran after your six am community service show. Unless, of course, you were in AM hell in which case you had to run a church service.
And I don't believe for a single minute that Sirius or XM have live any damn thing on Sundays since no one else does. Most people have a Board Op running voice-tracked or syndicated shows and the only live thing you'll hear are remote breaks and even those may have been pre-recorded.
Radio has made some great progress but much of it at the cost of the Live and Local concept.

 

[Tibbs4]

RNR --- why did you bring up Seaside??? Selling certain radio stations was a positive, the beach house there nada. Bad move.
Seaside is the haven. In a perfect world scenerio, it would be tequila on the veranda to celebrate growth at PFM with da team.
Charlie would have us cranking to Navarre for rob. We'd play todays hit (there is one) and yesterday's REAL music and the beach would be
smiling. The Fresh ac format would have nothing on us and we'd work fringes never touched before and blow it out of the water.
Canvassing the beach with no grain left unturned with most of our clothes on. For me that's a blessing for all...and no hiding
behind a microphone (hence no voice tracking and everybody would know when someone else did.) I kinda have to admit,
Jenny Woo had a job until we learned she was a husband. Hahaha! ;D * P.S. No harm intended there Jenny.

 

[Stewy]

Don't waste the time for the trip just to listen to bad radio. It's as bad here as everywhere. Everyone in the business gives lip service to local blah blah blah. Have you noticed that most all the boards are beginning to read about the same just change the names and call letters. Man, I tell you what, when the FCC opened things so that wall street could get in and all the greedy little roaches came out of the dark, yuck.

 

[Jenny Woo]

I kinda have to admit, Jenny Woo had a job until we learned she HAS a husband. Hahaha! ;D * P.S. No harm intended there Jenny.

fixt.
And the husband just means that while looking is OK, touching isn't -plus, don't you want someone on staff sleeping with the engineer?

 

[Rob]

I sometimes ask myself.. how is radio still surviving?

Are people really that conditioned to accept this crap??

-Rob

 

[Tibbs4]

Now Rob...sometimes you just can't be more honest or subtle can you???

The answer is NO ONE in radio can keep his or her semi-secure job by suggesting
something different, so all the crabs in a bowl eat the legs off a crab trying to
get out of the bowl. Nothing changes, denials continue, status quo --- how
low can listenership go? No one knows. Do you see any dinosaurs?

 

[Radio-X]

I sometimes ask myself.. how is radio still surviving?

Are people really that conditioned to accept this crap??

-Rob

If the thought of working at Publix for $7.50/hour sounds better than being behind a mic for $7.50/hour, then no. People are not conditioned to accept this crap. If you'd like, you can buy a radio station and not be conditioned to this crap. Just remember, even with non-comms, it's all about listenership...and you'll find quick that some of the crap that "the man" was suggesting wasn't such a dumb idea after all!

Just remember, it could be worse. Have you been to the UK? One of the most strictly regulated radio spectrums in the free world! Short of the BBC Stations, even large towns outside of London are lucky to have 5-6 FM stations. Out of those 5-6, 1 is probably "multicultural", 2-3 are A.C. and the other 2 are probably some version of CHR. No rock on FM usually, no full-time rap stations, no classic rock, no talk (outside of Radio 4).

So, yeah, lack of government intervention can blow, but think of the alternatives if the FCC was strictly regulating stations. We'd have half the stations we do now, and half of them would be run by a frugal 70 year-old crackpot who's unwilling to invest in _______ for the station (we've all worked for one of these, haven't we?)

I'm not being a stone-cold libertarian or anything, but the best thing the FCC can do is stand back, issue new licenses, and let free-market do the rest.

Radio-X

 

[redneckriviera]

I sometimes ask myself.. how is radio still surviving?

Are people really that conditioned to accept this crap??

-Rob

(Yes, I saw Tibbs' & rdxr's replies, but I wanted to go back to Rob directly)

Huh? What are you talking about?

Radio is still surviving because 93 percent of Americans (yes, 12 & over) listen to it on a weekly basis... and their time spent listening is still at 90 percent of the level it was a decade ago.

And you're one of those people, Rob. At least you sure seem to be a voracious consumer of radio. If it's all "crap," you're spending an inordinate percentage of your life listening to it. If you are wasting that much of your life listening to "crap," turn the thing off and put that chunk of your life to better use. Help the poor, feed the hungry, go back to school.

As for what radio content really is or isn't, sit down and take inventory of the radio stations serving your community (Navarre?). According to radio-locator.com, you should be able to receive 25 local-quality signals + another 21 more distant signals. Listen to each of those signals for a reasonable period of time and determine for yourself what different kinds of programming are being made available to you by those 46 radio stations--and what isn't. By my quick count, I identified at least 19 different program offerings.

How well IS the radio industry serving Navarre? How many do you want? What's missing? And among those program niches that are missing, how many would attract a large enough audience to be financially viable in Navarre?

I eagerly await your report?