• Get involved.
    We want your input!
    Apply for Membership and join the conversations about everything related to broadcasting.

    After we receive your registration, a moderator will review it. After your registration is approved, you will be permitted to post.
    If you use a disposable or false email address, your registration will be rejected.

    After your membership is approved, please take a minute to tell us a little bit about yourself.
    https://www.radiodiscussions.com/forums/introduce-yourself.1088/

    Thanks in advance and have fun!
    RadioDiscussions Administrators

DIRECTV.COM Spies on visitors to their website

A friend of mine and his girlfriend just moved into a house together that they inherited. They're thinking about getting satellite TV and asked me to let them know what was available. I was on DIRECTV.COM no more than 2 mins looking at the channels and packages and a chat window pops up and a Customer Service Rep asks How May I help you? I don't like people spying on what I'm looking at.
 
MarcB said:
A friend of mine and his girlfriend just moved into a house together that they inherited. They're thinking about getting satellite TV and asked me to let them know what was available. I was on DIRECTV.COM no more than 2 mins looking at the channels and packages and a chat window pops up and a Customer Service Rep asks How May I help you? I don't like people spying on what I'm looking at.

While I haven't had that happen on the DirecTV site, I've had something similar happen on the Verizon Wireless, Westwood College, and a website selling computers. I would close out the window, but only one site actually reopen the flash window. Don't remember which site. I never visited that site since.
 
There are some "chat windows" that automatically pop up on some web sites as a way of getting to a tech support person or a salesman, whatever you're looking for. That type of person will respond [or someone pretending to be will]. It's likely automated, it wasn't CSR Judy waiting on your call, spying on your arrival, and pouncing on it when you logged in.
 
This is a popup, no different than a pop up advertising. If you had of looked close enough to the pop up instead of freaking out, you would have seen a link you could have clicked on to start a live chat with a CSR. I was on Direct's website to make changes to my programming and the popup showed up several times. Each time I closed it.
 
It is a pop-up inviting for a web chat as other people have already mentioned... but you really *DONT* want to know what each website is storing about each visitor and their habits. Even THIS one. Or what malicious code could be embedded into any webpage that will secretly install software on your computer to track all the key entries into the computer and steal all your user IDs and passwords, especially to financial institutions - and clean you out.

Surf safely, have the necessary add-ons for Firefox, have a good hardware and software firewall and stay on safe sites (this site is safe btw). But each and every website I know of contains a log of which IP address visited their site, which pages they viewed and about how long they stayed on the site.
 
Status
This thread has been closed due to inactivity. You can create a new thread to discuss this topic.


Back
Top Bottom