From memory--it's been a while! If you can run an audio oscillator into the record input while monitoring the playback output, run a 10khz tone in & adjust the bias level until the 10hkz level peaks & then continue clockwise with the bias adjustment until the playback level drops 1.5db from the peak. Your bias setting should be correct at that point. If the distortion on the highs is still there, you'll need use a test cart to verify that the frequency response on playback is correct, then using the audio oscillator, note the playback level at 1khz & adjust the record high frequency equalization until the playback level at 10khz matches 1 khz. After achieving that, sweep across 50hz to 15khz and hopefully the response will stay within 2db at all frequencies. If you do all of these steps & the machine meets the above numbers after adjustment, I'd expect that the sibilance distortion will be gone. You can do a quick pre-test to see if this is the problem by record voice at an average level & then speaking a long SSSSSSSS at the same level as the voice. When you play it back, watch the VU meters...if the SSSSSSSS shows a higher VU reading than the average voice level, odds are excellent the above will lead you to a resolution. If you don't have an audio oscillator, programs like Adobe Audition can generate tones (in that case, Generate>Tones from the File, View, etc list). Good luck...maybe one day you'll win a prize for being the last person to still have a working cart machine