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Do HD promos do more harm than good?

Does your station broadcast in HD?
Be careful how you say so on-air.

With station imaging and HD Radio commercials airing, various recent research studies demonstrate growing awareness, but continued slow adoption. Price point resistance continues; and confusion seems rampant.

As I listen in my travels, I suspect that well-intentioned station IDs may be doing more harm than good. When a listener hears “BROADCASTING IN HIGH DEFINITION,” does he/she think he/she is already listening in HD?

Television’s experience is instructive. A recent Leichtman Research Group study reported in the Wall Street Journal concludes that half of the 24 million households with HDTV don’t actually watch high-definition programs. Many haven’t obtained necessary hardware or service upgrades from cable or satellite providers.

Of THOSE viewers, about half don’t realize they’re not watching HDTV. It’s an understandable misunderstanding. I don’t have HD; but at the beginning of shows I watch, networks display slick animated graphics announcing that shows are being broadcast in HD.

Recently, my local NBC affiliate promo’d aplenty a local news story teasing that their consumer reporter would reveal “HOW TO GET FREE HDTV!” The story? Hook up an antenna, and watch off-air. What’s old is what’s new, eh?

Two recommendations -- one for AM stations, the other for FMs -- on page 2, at http://hollandcooke.com/radio-info/hd.pdf

Holland Cooke
News/Talk Specialist
McVay Media
www.HollandCooke.com
 
Now THAT was REALLY cool.

This month, the 40th anniversary of the release of Sgt. Pepper's, I sure do remember how other-worldly it sounded coming-at-me from four directions. Even the synthesized Quad added something.

Heck, AM Stereo sounded pretty good.
But it was too-little-too-late, with FM already taking-the-baton as music radio.

HD may be too-little-too-late too, also for programming reasons.

Sure, we need the USA's radio to be digital, just like our TV will be, for-once-and-for-all, in February, 2009. Radio is already digital elsewhere in the world.

But the genie is already out of the bottle in terms of radio PROGRAMMING.
JUST AS iPod, streaming, etc. came about, radio consolidation was dumbing-down programming.
(And bear-in-mind: You're hearing this from A CONSULTANT.)

Now, WiMax looms. Even before that makes every kid with audio/video files on a computer a virtual radio/TV station, these two recent datapoints:

1. Hugo Chavez shuts down a TV station, and the-beat-goes-on, on YouTube.

2. A Tyler TX television station's tower FALLS DOWN, and programming continues...and many viewers never saw the station blink, because they're watching on cable.

Tonight, when the Yankees game came on WCBS (AM), NewsRadio880's wheel kept spinning, online.

HC
http://hollandcooke.com/radio-info/hd.pdf
 
Re: Now THAT was REALLY cool.

Holland Cooke said:
Even before that makes every kid with audio/video files on a computer a virtual radio/TV station, these two recent datapoints:

Hold on. We don't need Wimax. If a kid wanted to "netcast" they can rent 100 FM quality streams for $30.00. That's less than you'll make before the Monday lunch rush in your 9-5 job making Big Macs. Or use their cable modem connection at home with Radio Destiny, The 60 stream free real server (Lost that one eh?) or whatever.

1. Hugo Chavez shuts down a TV station, and the-beat-goes-on, on YouTube.

I'm sure there is a Venezuelan anecdote in there somewhere, but when WNBC-TV goes off the air and says "Screw it, WE"RE GOING TO YOUTUBE"... Let me know.
2. A Tyler TX television station's tower FALLS DOWN, and programming continues...and many viewers never saw the station blink, because they're watching on cable.

Amazing. I don't need Tyler TX to tell me this. NYC did it in September of 2001. It was a big thing in NYC. You might have heard of it. It's called 9-11. You know... two really tall buildings... (Never Mind).
There you go ... More free pimpage.

BTW...
http://members.aol.com/cookeh/RR-YouNext.pdf
I work at a VERY small station.

Even the people we have consult for us don't post their wisdom at "members.aol.com".

Sorry, there's a lot of folks who have opinions about emerging media. Aol'ers aren't on the radar for us. But I wish you well.

YMMV

Clouseau
 
With all due respect Holland, I'm glad you're not MY consultant. I'll take consultants, and employees, who BELIEVE IN RADIO, it's potential, and it's future. If you don't, please "exit stage left". Thank you.
 
"Does your dog bite?"

clouseau said:
We don't need Wimax. If a kid wanted to "netcast" they can rent 100 FM quality streams for $30.00.

You're right.
The path itself is in-place.

What we're on-the-verge-of -- and already seeing/hearing at the Consumer Electronics Show, and in-use in other countries -- is PROUCTIZING that pathway into Walkman/transistor-radio-shaped gizmos.

I recently got one of those Verizon Wireless access cards.
Those per-session/per-day airport/hotel charges were nibbling-me-to-death.
For what I paid the hotel for WiFi during the NAB convention, I get a whole month of anywhere/anytime access.

In my car, in the parking lot outside the Verizon store in Warwick RI, I loaded the software onto my laptop, signed-on, strapped the laptop into the shotgun seatbelt, streamed-into my Texas client station, and listened to local Texas radio for the 40-minute drive to the beach in Westerly. The pathway is there. As 2007 began, the contraption was as-awkward-as-what-I-did. This month, iPhone pops it in your pocket.

clouseau said:
I'm sure there is a Venezuelan anecdote in there somewhere, but when WNBC-TV goes off the air and says "Screw it, WE"RE GOING TO YOUTUBE"... Let me know.

Look closer.
Networks already DO have deals in-place with YouTube.

The most conspicuous -- not-quite-a-year-ago -- was NBC posting an uncut version of a Saturday Night Live bit they bleeped on-air.

Keynoting at CES in January, CBS CEO Les Moonves showed us a dozen new-media initiatives that didn't exist a year ago (when his co-COO got fired for letting Rupert Murdoch snap-up MySpace first). Included in his parade-of-other-platforms-we-'re-putting-our-stuff-on WAS YouTube, specifically Letterman and Craig Ferguson clips that he credited for helping over-the-air ratings.

And he applauded citizen programmers such as the clever Brit who uploaded "Endless Caruso One-Liners" (http://www.youtube.com/watch?v=_sarYH0z948), which Moonves considers, effectively, a promo. As of this hour, YouTube reports 729,961 views.

clouseau said:
A Tyler TX television station's tower Amazing. I don't need Tyler TX to tell me this. NYC did it in September of 2001. It was a big thing in NYC. You might have heard of it. It's called 9-11. You know... two really tall buildings... (Never Mind).

I regret that you feel the need to inject anger into this conversation. Like me, you may have lost friends that day. But those who frequent these boards reconcile anonymous zingers like yours as the-price-of-admission here.

And you do help make my point. The new-media pathway doesn't take an earth-shaking event -- thousands perishing in a large city -- to function. A-tower-falling-down-in-a-small-city needn't even result in dead air.

RE http://hollandcooke.com/radio-info/hd.pdf
clouseau said:
There you go ... More free pimpage

You're welcome. You may come here for whatever therapy anonymous zingers may afford, but I'm actually making a living having this conversation.

clouseau said:
I work at a VERY small station.

STOP THE TAPE. You're making a mistake looking at it that way. The GE clock radio and Delco car radio YOUR small-market listeners use are the very same radios folks listen to in Noo Yawk, Chicago, and Los Angeles. YOUR market is the #1 market to YOUR listeners. When they tune-in, they expect the same stuff people in larger cities do; and every effort you make to deliver value WILL produce results. NEVER think small.

And if you'd like to move-on-to a bigger station, come see me this weekend, at Talkers magazine's New Media Seminar, Embassy Suites, across from Ground Zero. My 15-minute presentation, just before lunch, is "Will YOU Be Next? How Local Talent Can Survive Consolidation 2.0."

OK, back to your put-down...

clouseau said:
Even the people we have consult for us don't post their wisdom at"members.aol.com".

Scrutinize their invoices.

All of MY clients can complete this sentence: "I spend YOUR money like it's MINE."

Here in Saginaw, the station is only paying sub-compact rate, although, as any frequent car renter knows, sub-compacts often aren't available, so the customer gets a free upgrade.

Old farts like me know something you might be too young to have felt yet: the wisdom of Clark Howard.

You may regard your station as SMALL. But I promise you that, to its owner, expenses are a BIG deal. What I will outline on Saturday in New York is how you can seem less-like "an expense," and more like "an asset" to the person who signs your check.

And note this: Hit www.HollandCooke.com, then click any of the pages in the menu up top. Scroll down to the bottom of that-next-page, and click "Main menu" or "www.HollandCooke.com." You will instead be sent to http://members.aol.com/cookeh, a clone of the www.HollandCooke.com homepage.

Why: AOL's plumbing is more robust than any ISP. So I only need a personalized URL to get-you-in-the-door. Then, I use AOL space to KEEP you there. Pay all you want to park a URL anywhere else, but anywhere-else's downtime WILL be higher than AOL's. AOL's generous member space allottment is a huge dollar value.

And certainly I am aiming-higher-than readers less-impressed-by the URL than the content therein.

And here are two more HUGE Internet values, both freebies:

1. The free wiki described on page 2 of http://hollandcooke.com/radio-info/hd.pdf

2. Wordpress, Blogger, and Podomatic, which host some of the most-viewed web sites on the Internet...FREE.

Mike Walker said:
With all due respect Holland, I'm glad you're not MY consultant.

At least I made SOMEONE here happy.

Mike Walker said:
I'll take consultants, and employees, who BELIEVE IN RADIO, it's potential, and it's future. If you don't, please "exit stage left". Thank you.

The point I'm doing a TERRIBLE job of making here now, is what I've been saying for 10 years (http://www.youtube.com/watch?v=23Bobc0_8ok): "Make your work count twice."

WHILE you are doing-what-you-do-on-a-transmitter, do-SOMETHING-ELSE-with-it-too.

Mr. Dylan put it less-diplomatically: "Ya better start swimmin,' or you'll sink like a stone; 'cause the times they are a-changin.'"
 
Holland

Aren't you glad you joined a happy group of pro-hd types to welcome you onto the boards.

These guys just don't get the jist of it all, their mikes, headphones, etc. are so shoved up the [EDIT] that they don't see the light of emerging technologies and the fact that the promotion of HD radio is going NOWHERE... but what do we know?

Go figure.

HD Radio = 15 years too late
HD Radio = Non existant to consumers

Radiopilot


[EDIT-profanity]
 
Ok Holland, I gotcha'. But I would point out that your appraisal of what went wrong with AM stereo is pretty flawed. FM wasn't ahead when AM stereo was approved. In 1982 AM and FM audience was split about 50/50. There were plenty of successful AM Music stations. What went wrong with AM Stereo was the FCC not choosing a standard, but legalizing ALL FOUR SYSTEMS, allowing "the marketplace to decide". Nero (the FCC) fiddled, while Rome (AM listenership and AM stereo itself) burned. By the early 90s when the FCC declared C-Quam the "de-facto standard", nobody freakin' cared anymore. The music audience was gone, and the chance was lost. Plus more than a few manufacturers had introduced AM stereo radios, and been bitten on the hiney by a buying public that almost always chooses "none of the above" when presented with competing systems (just like SACD and DVD-A...and just watch it play out the same way with Blu-Ray and HD-DVD).

COMPELLING CONTENT THAT'S NOT AVAILABLE ANYWHERE ELSE is the way to success with HD. Frankly, AM HD's success will be driven by FM, because AMs can't multicast. AM stations with improved audio quality will be an "added value". I wholeheartedly agree that am/fm combos and groups should put their AMs on HD channels on their FMs NOW! Why pay for new programming, when there's original programming from down the hall available free of charge, and you have the chance to deliver it to places it's not currently available (places the AM signal doesn't go...particularly at night). Seems a no-brainer to me. I can think of TONS of AM signals I'd love to hear, in cities where I can already get FM HD clearly.
 
Radiopilot, if you'll read I don't think that's what Holland said. I think he's saying that HD should be promoted properly, not that it's "too late", or "useless". I mistook his point. Now I think I get it (message in line with what he's written in Radio World). And it's not his first post or thread, so no reason to "welcome" him. But he IS welcome, of course.
 
radiopilot said:
Aren't you glad you joined a happy group of pro-hd types to welcome you onto the boards.

That's what I was getting at above when I wrote that these snipes are "the price of admission."
It's overhead.
Think of the snide stuff as "static between stations" on the radio band.
There IS thoughtful, useful dialogue here, if you sift through the sorehead stuff.

Certainly I appreciate YOUR support here, but, ideally, radio-info wouldn't have to censor ANY of us.

Mike Walker said:
What went wrong with AM Stereo was the FCC not choosing a standard, but legalizing ALL FOUR SYSTEMS, allowing "the marketplace to decide".

No question that hurt.

We can agree-to-disagree (agreeably!) as to-what-degree the-toothpaste-was-already-out-of-the-tube vis-a-vis music-on-AM at that point.

And I sure do agree with your point about which-is-the-chicken-and-which-is-the-egg. WHY WOULD someone spend a couple hundred dollars for a new AM/FM radio? Thus your point about compelling content.

And your sense of this tracks some REAL impressive research presented at last year's NAB Radio Show. To read my summary, send an Email -- even blank one -- to [email protected]
 
Holland Cooke said:
And I sure do agree with your point about which-is-the-chicken-and-which-is-the-egg. WHY WOULD someone spend a couple hundred dollars for a new AM/FM radio? Thus your point about compelling content.

And why would I be inclined to reward the people who broke my AM radios by buying a new radio from them?
I see it as a dozen or so radios I commonly use that they've ruint. The way ibiquity has made them hiss, I'm not in the mood to buy
HD radio ever. I've heard the HD Aquarium-Modulation and it's worse than continuous thunderstorm static.

Supposing a thug punctures your tires and offers to sell you new ones, are you likely to want to do business with such a person?

Regarding HD promotion, if ibiquity were really pushing this, it would be on the TV.
Thank goodness they can't seem to afford that.

And average folks really are "uninformed" enough to believe they're getting HD radio, just because "they guy said they were in HD".
If it's AM, we can only wonder how many of them with wideband AMs will be
confused, why it should sound worse now than ever, now that it's in HD.
 
Amen!

Tom Wells said:
And why would I be inclined to reward the people who broke my AM radios by buying a new radio from them?

And even before that hiss you describe, AM has suffered from 20-something years of manufacturers skimping on the AM side of the receiver. THEY, the manufacturers (other than CC Radio or other high-end models) seemed to give-up-on AM back when FM listening ceased being little brother.
 
Re: Amen!

Holland Cooke said:
Tom Wells said:
And why would I be inclined to reward the people who broke my AM radios by buying a new radio from them?

And even before that hiss you describe, AM has suffered from 20-something years of manufacturers skimping on the AM side of the receiver. THEY, the manufacturers (other than CC Radio or other high-end models) seemed to give-up-on AM back when FM listening ceased being little brother.

Exactly the point, for AM to be listenable you'd have to buy a decent AM radio like the GE Superradio or Grundig 350S as I own or any of the decent AM tuners of the 70's and later...

AM radios today as mass manufactured are the worst sounding I've ever heard and there are literally billions of these radios out there... try telling these folks their radios won't work on the new HD radio transmissions.

Radiopilot
 
My '06 Chevy Equinox has an astoundingly good sounding AM radio. The best I've heard in perhaps two decades. And with the deluxe sound system (including subwoofer), I can hear that the bass is FULLY extended. Plenty of stuff in the 30-60hz octave...loud and clear...in stark contrast to most AM radios.

Given a well-engineered signal like WKBC AM (800 North Wilkesboro NC), or WKSK (580 West Jefferson NC), AM sounds GREAT.

My Eton E5 also has a great sounding AM. As does my cheap little Sony SRF-M35 Walkman, Grundig S350 (as mentioned), GE SuperRadio, etc. Hell, my little Freeplay Summit windup radio has a good sounding AM. They're out there. Maybe not on 10 dollar clock radios, but there ARE still a good number of decent AMs out there. Like the Accurian HD radio...99 bucks for an AM with a synchronous detector!
 
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