I've worked on both sides of this equation.
Sometimes a client and station can work together to stage an "event" but my experience has been even the best events tend to generate poor immediate traffic.
Tying in a major station promotion - a big contest or must-see concert - can generate immediate traffic but how many real prospects are coming thru the door?
secondchoice said:
The next week we came back: good foot traffic, but he sold no new cars just used.
It's not the remote's job to sell cars during that two-hour appearance. It's to drive residual traffic while building top-of-mind-awareness thru effective branding. A good Saturday remote should drive traffic 3-4 days after the fact. Therefore I'd call secondchoice's remote a success - having driven "good foot traffic", but closing prospects is up to the client.
IMHO the sales staff should be setting proper expectations. The station and talent are helping to build the client's brand and drive residual traffic, which should pay off in long-term increased sales...which probably requires more than one remote to accomplish. And does the spot buy support the remote and vice versa?
Then if you generate a good deal of traffic during the appearance, you're now exceeding - not just meeting - the expectation. From there a deeper trust can be established between AE and client to drive future buys while building client's business.
IOW if a jock goes on a remote, works their butt off for two hours and doesn't move the needle, it doesn't mean remotes don't work. Rather that faulty expectations were set that no one could meet.