I found this little gem of a post, from Radio-Talk. I believe this will sum up the truth about running a radio station. Thanks to bturner for these insightful thoughts.
Dan <><
P.S. To Mr. David, I still enjoy your posts. Been learning so much from them. They've been a big help, to this new LPFM radio station owner.
You might have a part 15 or a LPFM or a 50,000 watt AM blowtorch or 100,000 watt FM, it doesn't matter. It takes money and money makes it a business because when dollars are required, the plan for gaining those dollars is the business.
I recently was asked why the AM daytime only radio station I manage did not drop my 'waste of a frequency' format and go to an oldies format. The went on about all the great former top 40 talent that would (likely) jump at the chance to do a board shift and how the older demographic could spell success with advertisers.
That all really sounds nice. Since I manage the station, I have to create a way to get enough income to pay the bills, make some profit and keep the operation to a point I can live with it. For me that means selling to a client at a price that permits a minimal staff and overhead. It keeps the operation simple and stress levels low enough to smile.
Let's say I opt for the oldies plan. First I need the music library and a way to originate programming. Considering our current studio, we need to start from scratch. Next, I need to locate salespeople. I know I won't have the ratings or demographics to get the agency buys so I must concentrate on the small businesses that cannot afford an agency, say the ones that can spend under $500 a month with about $300 being more common.
Let me stop here and explain it still takes about 5 to 8 calls on a business to sell them a $3,000 or a $300 package, so the amount of work involved getting a small business on the air is the same as the big business except the big business will not buy because you are not pulling the demographics and ratings (cost per point) the agency that handles their advertising demands. This is a major metro, so you are not going to make a huge number of calls a day since most of your time is spent getting from point A to point B. While 15 to 20 clients a day in a small town is reasonable but about 8 to 10 in a big city is working hard. No matter how you slice it, for the work involved, you need to pay extremely well (percentage of commission) to make it worth it for the salesperson. And, no matter how you slice it, a seasoned professional wouldn't be interested so you're talking a newbie to selling advertising so you're out lots of time coaching and hand holding in hopes they'll stick around.
Now, my experience was the small business we got on during an earlier incarnation of this very station revealed that very few advertisers were repeat buyers. So, you might have thousands of listeners but only dozens, if that, in the primary trade area of the mom and pop business with a single location. The result was after I paid gas and wear and tear on my car, I might break even and with the 'repeat' ratio, the station spent as many dollars selling as it brought in. We had a nice commercial load and lots of red ink. Welcome to reality.
Now I need jocks on the air. Have you ever dealt with jocks that have a name? I'm not saying they're jerks, they're usually not but they do not need to do a board shift to pay the bills these days. In other words, they moved on. So, bringing them back to the board shift or voicetracking gig means they, just like me, might have some demands above and beyond the jock hoping for a break in a top 10 market. But you say, why not hire unknown jocks. I could but if they don't know the format the listener can tell.
Now, let's look at things: I would need an investment in a facility that could handle a sizable sales staff, studio, production and such, associated support staff and those expenses that crop up when you start marketing. And you have to market or you remain a well kept secret!
Let's run the costs: I figure I'd need at least half a dozen sales people to cover the area my station reaches. I need to give them at least a salary or base that pays their basic living expenses. So, now, I have 6 employees. Maybe I can get one that will manage that staff by paying well above the basic draw.
Now, I need a new facility. Where do I rent or build? Let's just say I can rent for $5,000 a month in a fairly centralized location my employees are not scared to come to and I spend another $75,000 on building studio, production, buying furnishings and so forth.
I'll start with no jocks but if we meet our first hurdle, I'll add a morning jock and then at another goal, an afternoon drive jock. As more income goals are reached the air staff increases.
So, let's look at expenses: I have my normal operating expenses plus a new facility and a dozen salespeople I'll need to pay about $2,500 a month gross if I make them use their vehicles and not reimburse gas/wear and tear on vehicle. Let's not include the matching social security, workers comp and all the other 'Federal' requirements, with the rent on the new place and the sales staff, I have at least another $22,000 to come up with each month and I have nothing but a computer in a closet. That's on top of my monthly operating expenses already. I easily now need $600,000 a year in income or about 2,000 of those $300 a month buys from mom and pop businesses.
Sounds easy, huh? How many months must I operate before I place 6 sales people on the streets and what percentage of them will work out and stick around? 25% sounds about average. So, how long must I go with these monthly expenses until I get half a dozen salespeople to service the community and stick around? Is that a year? If so, how much of that $600,000 I need going to be a loss?
Year two rolls around and now I have 4 fulltime jocks and other expenses like advertising campaigns (you can't trade it all). Now I need $900,000 a year to break even. How much of that $900,000 do I lose in year two. Now let's add that to year one's loss. What is that figure? My best guess is at least half a million or more...maybe closer to a million dollars.
At this point, my good fulltime jocks and solid sales staff are making inroads. We are popping up in the ratings. We have some water cooler talk. It is year 3 and we are starting to minimize our monthly losses. This year, year 3, we might only lose about $150,000 and by year 5 we should be okay.
The big boy with the fulltime signal, compared to my daytime only signal, sees what I'm doing, hires my sales manager and steals my morning jock, opting for the same format. Simply put, they make the change in November when my sign off is 5:30, the peak of rush hour. I lose all the ratings I had. The staff loss is like a bullet to the heart of all the staff. We put on a successful face but we all know we're on a sinking ship. The big boy is promoting right and left, leaving us in the dust. Sure, I had employees sign a non-compete but the big boy paid their salary until the non-compete ended or got them administrative position that didn't violate the non-compete.
Year 4 rolls around. We have a tiny staff, little income and big losses. Maybe we need to look at another format. We sure can't keep this one. So, we roll the format wheel and start from scratch nearly a million bucks behind the day we switched to oldies. Maybe we try syndicated talk. We do, lower expenses, hire sales people and take our best shot. The folks we have on the air are beginning to make a splash. Once again, a big boys goes to the syndicator and says they need our best performing syndicated show and remind the syndicator they clear the show in 60 other markets on their stations. The syndicator is hard pressed to find a way to drop our station and they do. One by one our saving grace talk shows go to the big boy competitors and once again we are left with more losses. The owner thinks he needs a new manager and might put the station up for sale. The owner orders the whole staff laid off and we vacate the offices. My engineer and I are the survivors at the moment.
Then, out of the blue, this foreign language broadcaster calls. I had heard of them. They have been in the market a number of years and on the same station. They had to be a good risk. And my station has better market coverage for their market. We strike a deal, not the best of deals since we still lose a few thousand a month but we will be at breakeven in 6 months when the rate increases. They have their own studios and staff. They will get their feed to our transmitter. We just make sure they are on the air. I take it to my owner who calculates how many years it is going to take just to pay off our toying with radio formats and let's just say his kids or maybe their kids will see that money made back. That assumes there are no more bumps in the road.
So, here we are: a daytime only with good market coverage for an AM station. It's your baby. You are told to not lose and if possible, make money. What would you do? Would you sign up that programmer that pays 10% over your costs to operate or do you try for a radio format that will, for all certainty, be stolen away by a full time AM signal if it becomes successful. Where would you put your job security?
Oh yes, programmers do go under and do change stations. And yes, if you sell time, you are known and there are just as many programmers looking for a better station that fold up. You have that risk but it likely won't take a really long time before the next programmer steps up. Quite frankly, I could go a year with no income and still lose less than I would in 4 months of doing a format like the oldies format described. So, from my owner's perspective, the most minimal loss and greatest potential at long-term positive cash flow comes from selling airtime to programmers. You can have a skeletal staff and have much less stress than any other option.
I'd love to do oldies too. That's the DJ in me. I know the songs and loved the high energy delivery of top 40 radio. But radio is a business and I'm told my job is to make money if I can and at least not lose money. So what I opt for, in order to keep getting my paycheck, is the easiest, most stress free and cheapest operation cost option. I don't have to worry about how many listeners I have or worry about jocks and salespeople. Literally I could care less if my programmer has 1 or a million listeners and as long as their monthly check cashes without problems, we're all okay.
One critic says I'm not serving the public doing this. I disagree. He says I have no listeners. He's dead wrong. First, my programmer is providing a service to the community that many times is unserved without their programming. And they do have listeners and enough of them to fund the operation, paying their operating expenses and my fees for airtime. You can fool a few people for a little while if you have few listening but you never get the critical mass number needed to fund an operation like that of a typical programmer unless you really produce for the advertiser. So, on both counts the critic is wrong. My programmer is serving the community and does have listeners and lots of them.
My critic thinks the way I once did before I learned what all I learned from managing a station and seeing radio from a place outside the on air studio. My critic says oldies will reach many more people. I agree. So, why would I not make it while a programmer would? This is an easy question to answer. Many programmers are foreign language or are exclusive groups and reaching them requires my programmer's venue, so they get the sales an oldies format doesn't get. The big car dealer says they reach the oldies listener in other ways and doesn't need me but my programmer serving his group of 60,000 doesn't get reached except by advertising with my programmer. For my programmer's audience, there is a town of 60,000 people and one radio station. Everybody listens. And if somebody reaches out to ask for the business they are seen as a friend to that group of 60,000 people. The oldies listener is not thinking this way. That is why my programmer can get the sales an oldies format cannot get.
I'm not trying to sound negative, but the harsh reality is radio happens only when the dollars can keep it going. I have many times compared radio to an automobile. Until there is gas in the engine, you can't start and to keep running, you always need more gas. When your job is to be sure there's always gas in the engine, what you want and what you need become different things.