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mattthepm
Guest
Does anybody have the pin out configuration of the remote connector on this unit?
Thanks!
-M
Thanks!
-M
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Have you tried emailing or calling the Eventide folks at http://www.eventide.com/AudioDivision.aspx
There are several different broadcast delay manuals online, but slightly different than the BD941, but I think they should be able to supply the pinout & specs.
George Kowal CBNT
There are several different broadcast delay manuals online, but slightly different than the BD941, but I think they should be able to supply the pinout & specs.
George Kowal CBNT
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mattthepm
Guest
Been there, done it, which is why I posted this topic to begin with.
I was told:
"We no longer support that unit, but you are welcome to order a service manual from our website. . ."
Uh, yeah.
???
(Yes, I know, the manual is only $25, but it's not like I am asking for a full schematic of the machine).
-M
I was told:
"We no longer support that unit, but you are welcome to order a service manual from our website. . ."
Uh, yeah.
???
(Yes, I know, the manual is only $25, but it's not like I am asking for a full schematic of the machine).
-M
Wow. We no longer support that? That is almost a slap in the face. I can't quite bring myself to be so heartless.
I try to support our customers even if their equipment is an antique.
They must really be sure of themselves if they don't need to give you a reason to buy their product if and when you can afford to buy a new one. Maybe they have no competition. That's just bad business.
I love to tell customers "I want your money, but I don't want to waste it, so let's see if we can figure this out over the phone first for free, then we'll see if I or someone else has to come in for a service call for $$.
That may seem fiscally wrong to a manager, but it results in customers deciding to buy our product when a new press is needed.
I try to support our customers even if their equipment is an antique.
They must really be sure of themselves if they don't need to give you a reason to buy their product if and when you can afford to buy a new one. Maybe they have no competition. That's just bad business.
I love to tell customers "I want your money, but I don't want to waste it, so let's see if we can figure this out over the phone first for free, then we'll see if I or someone else has to come in for a service call for $$.
That may seem fiscally wrong to a manager, but it results in customers deciding to buy our product when a new press is needed.
We purchased a couple BD500 a few years back since we already had one. For some unknown reason the new ones came with a couple "upgrade" kits (we didn't need) to add digital I/O and 20 seconds of delay. Was told to keep the kits. That was nice of them. A year later one BD500 blew smoke on the I/O board. Put in one of the "spares" and we're back in business! Called Eventide to see if they would repair the smoked board. When I told the tech I had put in a spare & it worked I was grilled as to why I had this unothorized part and NO I had to send the whole unit in for a minimum $600 repair bill.
We have Broadcast Tools delays in most studios now. The oldest BD500 is sitting collecting dust. Hit it with "0" db audio and it loops the last 8 seconds of audio over and over and over... Yep, that's a known "feature" of those units.
We have Broadcast Tools delays in most studios now. The oldest BD500 is sitting collecting dust. Hit it with "0" db audio and it loops the last 8 seconds of audio over and over and over... Yep, that's a known "feature" of those units.
There was one of these for sale on Ebay recently - and I noticed in the photos that the unit had provision for left and right inputs and outputs, yet the right channel was capped off - no sockets.
I quizzed the seller as to whether these could be modified for stereo use and he said "Eventide used to offer an upgrade service for this very mod, for around $600".
Thieving swines.
This practice of companies trying to push manuals on people at inflated prices when all they want is a little basic info (like pin-outs etc) is
over the top in my opinion.
If you are going to sell a product, you at least help people to use your product by parting with such information as pin-outs, operational procedures etc.
Forcing them to buy a manual just to get this info only fosters negative feelings in the buyer.
If the product is no longer "supported" [a term that to me is bollocks - it just means "we want to sell you our latest product"] then the information AND the manuals should be given away at NO cost.
To say "we no longer support it" and then to charge for a manual is just rude.
I quizzed the seller as to whether these could be modified for stereo use and he said "Eventide used to offer an upgrade service for this very mod, for around $600".
Thieving swines.
This practice of companies trying to push manuals on people at inflated prices when all they want is a little basic info (like pin-outs etc) is
over the top in my opinion.
If you are going to sell a product, you at least help people to use your product by parting with such information as pin-outs, operational procedures etc.
Forcing them to buy a manual just to get this info only fosters negative feelings in the buyer.
If the product is no longer "supported" [a term that to me is bollocks - it just means "we want to sell you our latest product"] then the information AND the manuals should be given away at NO cost.
To say "we no longer support it" and then to charge for a manual is just rude.
- Status