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Fred Jacobs on Oldies & Classic Rock

Wouldn't normally clip an entire article, but saw this on the Oldies board and thought it was extremely valuable to the discussions going on here. If any market should be thinking outside the 25-54 box, it's Buffalo, with a demographic profile that isn't "greying," it's already grey.

Fred Jacobs is one of the leading Classic Rock consultants, intimately involved with 97Rock's massive success over the years. Read and heed his words.

-------------------------------
"Will 25-54 Myopia Kill Radio?"
Fundamental changes are needed to save viable adult formats
By Fred Jacobs


You may feel that’s an extreme headline, but if you think the chief problem facing our business is satellite radio or iPods, think again. So much of what is making terrestrial radio vulner¬able to other media falls under the heading of “self-inflicted wounds.” At the same time that consumers are being bombarded by an array of new media and an incredible variety of choice, terrestrial radio has voluntarily limited its ability to deliver a broad and attractive array of programming options.


True, new formats like Adult Hits or FM Talk are attempting to broaden radio’s appeal, but terrestrial radio comes up short because of it’s long term singular focus on the 25-54 demographic to the exclusion of just about everyone else.

Radio's refusal to embrace youth-targeted programming has serious implications for the industry's ability to appeal to Generation Y's today and in the future. It is also contributing to radio's lack of overall attractiveness to young people.

If you're wondering why there are so few qualified, energetic twentysomethings available for hire at your stations, think about how few truly good programming options we have given them over the years. If they aren't energized by listening to the radio, why would they want to work in this business?

The result is not only declining interest in radio among young adults, but among the advertisers that are attempting to reach them.

For over a decade we've heard "There's no money is teens, " yet turn on MTV or thumb through the myriad of magazines that target teens and young adults, and you'll see that the only place where there's no money in teens is in radio.

We’ve walked away from these consumers, they’ve walked away from us, and advertisers have followed them to other media. But I’ll leave that issue to Steven Strick and Dana Hall to slog through. This is, after all, the Oldies/Classic Rock column.

Handing Over Oldies Fans

So consider the Oldies franchise, and how radio operators are in the process simply handing over these loyal listeners to new media.

For the past several years Oldies stations have frantically added '70s songs (at the expense of the '50s and early '60s) in an effort to down demo these stations. Even though Oldies listeners were happily listening to their favorite stations before this youth movement began, radio companies needed to shed 55+ listeners to stay financially viable.

While some of these moves have worked temporarily, they haven't halted the inevitable. These stations are on life support, waiting to become formats that are more congruent wit 25-54 demands.

Through this process, our industry is send¬ing a strong statement to listeners about who is welcome — and who is not. Radio’s failure to effectively sell audience outside the 25-54 safe zone signals a narrowing of the medium’s overall reach, and it makes us even more vulnerable to new-media predators that are only too eager to provide the programming alternatives that terrestrial radio will not.

Satellite radio, in particular, is attractive to the older demos. In fact, a recent International Demographics study of satellite-radio subscribers showed that nearly half are north of 45.

These listeners are increasingly getting the message that their presence is no longer valued in terrestrial radio, and they are actively seeking entertainment alternatives, even if they have to pay for them.

This phenomenon is occurring in terrestrial radio because the tired assumption is “There’s no money in 50+.” But when you look at the size and wealth of the baby boom generation, it’s clear that this generation of 75 million will be in advertisers’ sights for the next couple of decades.

According to Advertising Age, boomers comprise 39% of the adult population, but they currently account for half of all automobile sales. That number will grow to 53% by the end of the decade. Do you think car companies are simply going to ignore numbers like this, or will they instead allocate significant dollars toward capturing this growing market share?

Whether it's buying cars, homes, electronics or yes, satellite radios, these consumers continue to set the tone. As has been the case since the 1950s, they have the numbers on their side and money to spend.

Yet Oldies stations everywhere are endangered, unable to market 50+ listeners, unable to fire up their sales staffs and unable to get past 25-54 advertiser dictates.

What About Classic Rock?

Why do I care about the Oldies format? Jacobs Media doesn’t have a dog in this hunt. We don’t consult these stations, nor have we ever.

But a couple of times a year, usually in research meetings, someone asks about the future of Classic Rock. The premise is that in a few years Classic Rock may very likely be facing some of the same pressures that have impacted Oldies stations.

The question that is often posed is, how will Classic Rock manage to keep its demos under 55, thus ensuring its long-term marketability to advertisers?

It’s noteworthy that when Jacobs Media introduced Classic Rock in the mid-’80s the target listener was 25-34 years of age. Of course, a gold-based format like Classic Rock functions generationally. It has journeyed with baby boomers over the past 20 years, aging gracefully with them.

Classic Rock has been a darling 25-54 format, consistently scoring solid ratings while generating great power ratios and, in the process, lots of money. It has truly been a cash cow.

I remember making the claim in 1985 that if you grew up with The Rolling Stones and Led Zeppelin, you wouldn’t suddenly wake up at 50 to discover that this music was no longer relevant to you. You never tire of the music you grew up with (pertains to Oldies as well). Classic rockers continue to be passionate about their music and, in fact, turn their kids on to it every chance they get.

And classic rock bands have held up well too. The fact that in 2005 some of the biggest concert dollars were brought in by the Stones, Paul McCartney, The Eagles, Rod Stewart and Elton John underscores the fact that there’s a lot of love and money for classic rock. Only well-healed Baby Boomers can afford to go to these shows.

But at the same time Classic Rock fans are aging, and listenership is now touching the 50-year-old mark. In a few years it will clearly near the older edge of the “sweet spot” demographic. What then?

Will Classic Rock become less viable for radio? Will Classic Rock stations attempt to integrate more ’80s rock (while dropping the Stones and The Who in the process)? Will radio “fix” another unbroken format, handing over more of its audience to XM, Sirius, iPods and AOL Radio? Only if we don’t learn some lessons from the Oldies experience.

A Fundamental Problem


You may be thinking that HD Radio will solve this problem. With all those extra channels, Oldies will triumphantly return to the AM and FM airwaves, Classic Rock will be spared the indignity of having to play Billy Squier songs, and the world will be right again.

That would be convenient, but HD Radio won’t change some of the fundamental flaws that have eroded the commerce of our business. And we are many years away from the day when HD Radio hardware will be commonly found in cars and homes. By then Oldies will have become extinct on terrestrial radio and Classic Rock will be an endangered species.

When is radio going to realize that it has a fundamental sales problem?

Instead of altering and adapting formats that have strong ratings and loyal audiences, radio needs to rethink its overall sales and marketing focus. Salespeople need to be taught the value of Classic Rock, Oldies (and other adult formats) and how to market these passionate, loyal audiences.

Terrestrial radio can’t afford to relinquish its franchise formats to satellite radio — or any other new media. Again, this is where corporate ownership, the RAB and Classic Rock operators need to be working together, or we will see history repeat itself.


Fred Jacobs is President of Jacobs Media, a rock consulting firm based in Detroit.
 
The Short Version

Stop firing experienced, capable sales people who are over the age of 40 and trying to replace them with 22-year-olds who make a certain local huge media buyer drool. Yeah, the 22-year-old may be cheaper in the short term, but can't sell viable demos beyond he age of 35.

Fred Jacobs is a very smart man.
 
Re: The Inside Baseball Version

> Stop firing experienced, capable sales people who are over
> the age of 40 and trying to replace them with 22-year-olds
> who make a certain local huge media buyer drool. Yeah, the
> 22-year-old may be cheaper in the short term, but can't sell
> viable demos beyond he age of 35.
>
> Fred Jacobs is a very smart man.
>
Fred Jacobs is one of the finest consultants in the business and I've been fortunate enough to attend a few of his seminars, work at one of his consulted stations and read some of his advisories. He's the Warren Buffet of Classic Rock. Gary Guthrie, the father of Classic Hits is also a pretty sharp guy. I'm lucky to have known and worked with both. Rox makes a valid point here and TS offers the benefit of his experience.

It appears that all formats, Country, CHR, AC, Classic Rock and Oldies-Classic Hits are evolving in order to survive. Country stations today aren't what they were ten years ago and AC has evolved to Hot/AC and traditional AC. There also are permutations called Rock/AC. CHR has spawned CHUrban. Nobody needs to be told how successful country is and the strides AC has made. What worked well ten years ago might not be as successful today.

Fragmentation is an undeniable fact of life in da biz. Programming and sales are under immense pressure to perform on a day-to-day, book-to-book basis; monthly, quarterly, annually. I concur that experienced sales people are best capable of understanding and conveying the value of upper demos, especially when dealing with direct clients whose businesses may benefit in reaching 35-64 year olds. Keep in mind however, buyers looking at 35-64 might buy only "two deep" rather than "four deep" as compared to buying the leading 25-54 stations.

For every 55 year old that moves out of the 25-54 demo, two 35 year olds are needed to replace him/her. The challenge facing many formats (especially heritage-based formats) is to maintain the 55-64's while attracting more 35-44's. Easier said than done, for sure.

As George Allen and Marv Levy have said, "the future is now."
 
Re: The Inside Baseball Version

>What worked superbly in '89 might not get top five 25-54 Persons today.
> Fragmentation is an undeniable fact of life. Programming and
> sales are under immense pressure to perform on a day to day,
> book-to-book basis. For every 54 year old that moves out of
> the demo next year, two 35 year olds are needed. And yes, I
> know there's a distinct difference between a 25 year old and
> a 50 year old, whether it's on the air, as a listener and on
> the street. There's also a considerable difference between a
> 50 year old and a 65 year old.

A person who turns 55 in 2006: born in 1951. Younger child of a WWII vet and his wife. A kindergartener when "Heartbreak Hotel" was a current. As a pre-teen, started to hear Sam Cooke, the Four Seasons and early Motown, but went crazy watching the The Beatles on Ed Sullivan as an emerging teenager. The rest of the British Invasion, Motown, and 60s Soul followed. Followed the Beatles down the psychedelic path as a graduating high schooler. Might have even traveled to Woodstock as a collegian. Got into Elton, JT, Carole, Carly and Joni as a young adult (Zeppelin, Sabbath & Floyd fans are the youngest siblings of these folks). Might have discoed a little bit, before the spouse and kids came along, but started to lose the thread with new wave and punk.

What would you program for this person? Or would you let them f-f-f-fade away this year?

Maybe the bigger question is, HOW would you deliver the programming? FM, AM, HD, satellite, stream, carrier pigeon?

>
> As George Allen and Marv Levy have said, "the future is
> now." Programmers and air talent know more than ever, we're
> only as good as out last book.
>

Since the #s still seem to be embargoed, can anybody give a hint of how WHTT did in the Fall with the updated approach?
 
Re: 25-54itis

I think Fred Jacobs may have excluded one point about the 25-44 demographic.

Sure, there are advertisers who want to market to men, but most advertisers want to target women between 25 and 54 more than men in that (or any) age group.

It's no secret that more and more stations are targeting women between 25 and 54 and fewer and fewer stations are targeting men in that (or any other) demo. Even country, once more of a "male" format, has become quite female-friendly of late. It's to attract the advertisers who want women.

Women between 25 and 54 control how the money is spent, and that's why it's the only demo most advertisers are interested in.

The way things are going, commercial radio may soon not be for people under 25, people over 54, or men, with the exception of an all-sports station (and perhaps a rock station)per market.

Sure, Soccer Moms may have the buying power, but by focusing so much attention on them, radio runs the risk of seeing a long-term decline in listeners because the industry has ignored other demographics, including younger ones who are the future of the listening audience.
 
Re: 25-54itis

> I think Fred Jacobs may have excluded one point about the
> 25-44 demographic.
>
> Sure, there are advertisers who want to market to men, but
> most advertisers want to target women between 25 and 54 more
> than men in that (or any) age group.
>
> It's no secret that more and more stations are targeting
> women between 25 and 54 and fewer and fewer stations are
> targeting men in that (or any other) demo. Even country,
> once more of a "male" format, has become quite
> female-friendly of late. It's to attract the advertisers who
> want women.
>

After I wrote my listener profile below, I thought about it some more and realized that it's probably a woman I'm talking about. I have to agree that adult male music listeners are being disenfranchised at a faster rate than women. Men have 97 Rock, WGR, and WBEN. Women have Jack, WHTT, Star, WJYE, and even the Lake to some degree.
 
Consider the Source

> Since the #s still seem to be embargoed, can anybody give a
> hint of how WHTT did in the Fall with the updated approach?

"Inside Sources" tell me that WHTT maintained the strong numbers they had in the summer book, while WJYE was static, and Star had an unusually large increase. Seems odd, since they both went to Christmas music at essentially the same time.

Another strange thing is that nobody has the Fall numbers listed as "embargoed". They're just not listed. I wonder what that's all about.
 
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