AC Tones said:
But I think your colleagues in the industry (to include their "million dollar" consultants) and the advertisers who pay for air time GROSSLY underestimate the knowledge of your listeners and what they REALLY want from radio.
Programming consultants dont tell owners what to program; they help owners find out, via research from reliable and professional research companies, what the listeners want and assist the local staff in fulfilling those listener wants and needs.
All I keep hearing is that corporate radio pays millions of dollars to so-called expert consultants to give them an accurate picture of the what the target demographic will listen to and what products/services they spend their money on.
Actually, consultants do nothing of the sort. They assist management, based on research if the station can afford it, in implementing a programming strategy to get listeners. The consumer data on products and services comes from sources like Tapscan and Scarborough, syndicated research which defines the consumer behaviour of listeners.
Generally, the big companies don't use that many outside consultants... its the small owners who do to make sure they can compete. The larger owners have enough skilled people in-house to share across markets...
Now, I don't have the luxury of an "Ivory Tower" to see everything that is going on being the scenes with the business. For most of my life, I have been on the other side of radio. But it would seem to me that corporate radio has made and continues to make some VERY poor financial decisions, and Clear Channel's precarious financial position seems to support this.
Clear Channel's stations push off a lot of cash. The problem is that the private equitiy folks who bought them did not count on a bad economy, and they have issues with the debt payments... but the stations are fundamentally sound and making lots of money.
I think educated listeners have far more credibility than industry folks give them credit for. The listening base, particularly for this "niche" genre, is sophisticated, educated, informed, and ABOVE ALL ELSE, know what they like and want. And sir, I have to respectfully disagree with you. Relatively speaking, this is a "niche" genre if you compare the two highest rated stations in a given market with a 7.9 and 7.7 share respectively to the "Smooth Jazz" station with a 1.7 share (the SP 09 numbers for the Salisbury, MD market which falls within the Top 200 largest markets you have often referred to at #143).
WQJZ, per the most resepcted source on station, market and facilities data and appraisals, is not a "viable" facility. It does not cover the complete market area, and can not, thus, compete on a level field. WOCQ and WGMD are considered viable, as are 11 other stations (not one AM) meaning two-thirds of the market's signals are not viable.
In San Diego, the smooth jazz station is among the top stations... in 12+, it is #2 in the market (Spring 2009), and only a few tenths away from #1. That is not a niche format within the sense of all radio formats being somewhat niched. That is mainstream. In LA, KTWV is #11 out of 87 stations in the market, and is only a point and half out of #1... but the issue is the 25-54 listening.
Each station with two totally different formats has close to 5X as many listeners than BA's WQJZ. And the numbers are even more disparate in larger markets. So that tells me it is a "niche" genre, comparatively speaking, and there is nothing anyone can say to convince me otherwise.
Share indicates the percentage of people listening at any given time during a time period, not the number of listeners in total. That is a different figure. And if the station in Salisbury does not adequately cover the market (the others have nearly three times the "usable" signal population coverage inside the market) it can't be compared anyway... it's not a viable full market signal.
So sir, with all due respect to your decades of experience in radio, could you please tell me when corporate radio decided it made more sense to invest tons of money into seeking the opinions of high-paid consultants instead of seeking those of the artists who make the music and their patrons (their fans)? When exactly did corporate radio decide they were bigger than the poeple who made them to begin with?
No format talks with the artists about programming. That's a sure formula for failure.
However, what you describe is not anywhere near reality. Radio stations invest in researching the listeners, finding out how they feel about staitons and how much or how little they want to hear each potentially playable song. Consultants, in some cases, only are there to help maximize the usability of the research and to help, particularly in smaller markets, sometimes less experienced staffs to compete effectively.
Chris
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