I'm a veteran broadcaster who has more experience using equipments as opposed to fixing hit. I have a home recording set up that I put together around 7 years ago. Nothing fancy but does the job. I also purchased, at the time, a Gentner SPH10 analog hybrid to be used for interviews (with my Mackie Mackie 1202-VLZ Prp mixer. There it sat for several years... never used yet never abused. I now want to put it to use. I have it set up correctly. I'm using the mixer's aux as a mix minus. I'm also utilizing the correct output (caller output). Despite all this I'm getting some mic bleed from the caller output which thins the host mic's sound. I realize there are issues with the SPH10 regarding this very same problem however in the manual it it says to contact Gentner regarding null issues in the hopes of better performance. Unfortunately the unit is too old for tech support (not to mention the sale of Gentner). Is there anyone who can offer assistance?