No doubt about it - there are a lot of bad sounding analog FM stations, too. And, at least for stations airing contemporary material or contemporary masterings of older material, a lot of times you end up with garbage in garbage out because there's already so much compression, limiting, and clipping applied in the mixing/mastering phases of the music.And the key point, for the purposes of interesting discussion here on these boards, is that it's fine to be an outlier - we are all outliers here to some extent! - as long as you can put it in perspective and understand why the "average listener" isn't going to hear what we hear.
There's a lot of very bad HD audio out there in the real world - lossy source material, processing that isn't carefully set up, early generations of importers and exporters that really need to be updated.
None of those things make HD Radio "bad." They're just bad implementation of the technology.
I'm an outlier, too. I've been all over the country listening fairly carefully to thousands of FM stations in hundreds of markets over the last few years. And here's my conclusion: when it's done well, with careful attention to source material and processing and latest-generation encoding, HD FM fixes a lot of the problems with analog FM. I have lost count of how many times I've been in a hotel room trying to aircheck a format that depends on a low noise floor, especially classical or public radio talk, and finding the difference between a noisy multipath analog signal and solid HD makes all the difference between listenable and not.
Listeners don't need to know HD exists to benefit from it. If it's just "there" in the car they own - and right now that's about a one in three chance across the universe of hundreds of millions of vehicles on the road - they get a cleaner signal with less "static" and more stability as they drive around rough terrain.
I wouldn't build a new commercial FM facility without HD. I wish the costs of an HD build would come down more, so that it's less of an obstacle for smaller operators in the noncommercial world.
You'll notice I've said nothing about bitrates or dividing up subchannels, and there's a good reason for that: the compression algorithms in newer equipment have gotten so much better in the last few years. We're not broadcasting to audiophiles in perfectly quiet rooms. We're reaching real world listeners in noisy cars. They're accustomed to bit-reduced audio, for the most part. What they really don't like is "static," which for the non-expert listener is what we'd call multipath, picket-fencing and all the other problems with analog FM that HD mostly fixes when it's done right.
For me - I prefer the other FM issues (that are pretty negligible with a strong signal) to the digital compression of HD radio. I also prefer a bit of tape hiss to the slushy drums of an mp3 file.
I can confirm that the times I've driven my mother's car and turned HD radio off, she has never said anything and it's always still off next time I drive it. If I leave it on, she doesn't seem to notice a difference. I'm guessing that's the case for most regular people.
I'm not saying we shouldn't embrace HD radio... It's more that the actual codec it is based on is just plain old and sounds like it. I'd bet that a better sounding codec could be developed in today's world but then you have the possibility of a backwards compatibility issue with older HD radios. I know there have been "updates" but those don't seem to have upped the bitrate.