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Increased Bill...(Sirius Raised the price)

M

midwestclubber

Guest
Okay, so I get my monthly bill today, Open it up, and its now 16.00 bucks instead of 13.00, There where no late fees or anything like that, just a raised price????????? Anyone else notice this change?
 
> Okay, so I get my monthly bill today, Open it up, and its
> now 16.00 bucks instead of 13.00, There where no late fees
> or anything like that, just a raised price????????? Anyone
> else notice this change?
>
Their website shows $12.95/mo. You might want to call them and find out what is going on.
 
> Okay, so I get my monthly bill today, Open it up, and its
> now 16.00 bucks instead of 13.00, There where no late fees
> or anything like that, just a raised price????????? Anyone
> else notice this change?
>


The samething happened to me not too long ago. I called up and they told it was a error. So I just paid the 12.95.
 
> I believe that SIRIUS charges extra to have paper bills sent out, everyone I know pays online or has it debited from there credit card, less paperwork and you can always update yo account info at sirius.com:)
 
> Okay, so I get my monthly bill today, Open it up, and its
> now 16.00 bucks instead of 13.00, There where no late fees
> or anything like that, just a raised price????????? Anyone
> else notice this change?
>


Nope, I pay yearly, and I just paid 2 weeks ago, it seemed the same as last year.
 
I have had some limited experience with Sirius' billing and customer service.

Last year I observed that, from a technical point-of-view, Sirius is not immune to errors.

However, based on my limited experience, I have nothing but good things to say about Sirius' live customer service, once I actually contacted a live human being on the other end of the telephone.:)

I had two or three problems (not all at once, thank goodness), but was able to get them straightened out with some help from Sirius's friendly customer service people.

If you're not sure what's going on with your bill and it's important to you, I'd suggest giving Sirius a call.
 
> I have had some limited experience with Sirius' billing and
> customer service.
>
> Last year I observed that, from a technical point-of-view,
> Sirius is not immune to errors.
>
> However, based on my limited experience, I have nothing but
> good things to say about Sirius' live customer service, once
> I actually contacted a live human being on the other end of
> the telephone.:)
>
> I had two or three problems (not all at once, thank
> goodness), but was able to get them straightened out with
> some help from Sirius's friendly customer service people.
>
> If you're not sure what's going on with your bill and it's
> important to you, I'd suggest giving Sirius a call.
>

I'll second that. I have had 2 cards expire while doing the auto debit and they charged me a late fee. I called to tell them I never received notification until I got the "your are about to lose your service" and they refunded/credited the late fees.
 
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