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Is Audition 2.0 calling "Home"?

J

jefflaurence

OK..call me paranoid..call me suspicious..call me another nurse..this one spilled jello on me.

When I open Adobe Audition 2.0..before it shows me the wave edit window..I see Zone Alarm sending "something" Could it be that AA 2.0 is telling "Papa" that there is someone using that install, and would that keep me from being able to use it on another computer at the same time? (That is Adobe's deal on 2.0. It can be installed on TWO machines, but can only be run on ONE at a time)

Is AA 2.0 sending my audio to some place nasty? I'm not sleeping well with all this.
 
Jeff,

1. Unplug your network connection.

2. Open Audition 2.0.

3. See what happens.

4. Decide whether you should sleep well or not.
 
Okay, so it still works..then HOW does Adobe know if a second computer is online using the same registered version? Is it the mouse? Is the mouse calling in? I am getting panicy
 
Sir Locks-a-Lot

Was the one that you disconnected from the network that last one to run AA 2.0? If so, there may be a "lock file" that's created based on checking with Adobe to see if another instance with the same serial number is running. It would be similar to a cookie. The file is created when you start up AA 2.0 and it checks with their server. No lock file, and the software won't run.

Unplug both computers from the Internet, and try to run AA 2.0 simultaneously. See if one works, and one doesn't. My guess is that the one that was running AA 2.0 the last time you were plugged into the Internet will work, and the other one won't.

If you can find the lock file, it would be interesting to see what happened if you copied it over to the machine that won't run.

It's also possible that it's not a separate file, but a modification of an Adobe setup file.
 
I don't think they can stop you from using it on two computers. I think the idea is that you agree not to...Basically the honor system. I say, to hell with it. I purchased my copy...If my wife needs to work at the same time I do, Adobe can deal with it. I have a feeling the idea is that you and a friend cannot "split" a copy to save money.

Emmett
 
Don't get me wrong..I paid for two separate AA 2.0 programs..because I did agree not to run two at a time, and sometimes the Atlanta based studio needs to be running at the same time as NC, so I went ahead and bought another license but if it is creating a lock file, and can indeed keep one of the machines from running what happens when this occurs..?

We bring the Alienware laptop system out in the RV to use, and it works fine..with a satellite internet connection..but it dies..completely, and will not reboot. We cannot restore it. It is dead..but Adobe has it as ONE of the registered computers..what to do? I call Adobe and inform them of the problem, but they say they cannot release the software unless I deauthorize it. I say that I cannot get it to do anything with it..it is DOA. Will they de-authorize it and allow me to run AA 2.0 on another laptop? THEN if that happens, and I am able to ressusitate the Alienware laptop..do i need to call Adobe and tell htem that AA 2.0 is up and running on (what is now) a 3rd machine?

I'll just call Adobe Cust. Svce tomorrow and let you know what they say.

jl
 
Key to the Problem

Jeff, if you've got two separate licenses, I dont' see any reason why you shouldn't be able to run two copies simultaneously.

If a lock file is created, it likely has some kind of identification based on the license key of the software. It may be encrypted in the file.

It's also possible that you can run multiple instances of the same license key without a problem, but you'd be violating the license agreement, and the Software Police will be knocking on your door to slap you in virtual handcuffs.

I suspect that your problem is that you have to activate AA 2.0 when you install it, and one of your copies shows that it is already installed on another computer. You can't activate it unless Adobe releases that license key, or you release the license key yourself by uninstalling the product using their uninstaller - which phones home and releases the license key.

Since you have a dead notebook, you'll have to deal with Adobe on that license key. They should have some kind of procedure available to deauthorize a license key that's on the failed system so you can install it on another system, or on a new hard drive & installation on that failed system.

If you install it on a third system, you won't be able to activate it without uninstalling it from the 3rd machine.
 
Jeff, you should be able to take the hard disk out of the dead laptop, put it into the working laptop, boot the new computer with the old data on it, and de authorize with Adobe.

Just make sure that doesn't void the warranty of your working computer. And be quite careful of shocking the hard disk.
 
Giving It The Boot

PTBoardOp94 said:
Jeff, you should be able to take the hard disk out of the dead laptop, put it into the working laptop, boot the new computer with the old data on it, and de authorize with Adobe.

Just make sure that doesn't void the warranty of your working computer. And be quite careful of shocking the hard disk.
Click to expand...

One more thing...

If the hard drive is working, and you install it in another system, you'll want to access the Boot Menu (hit "F8" repeatedly at startup) and select "Safe Mode with Networking". Otherwise, the OS will try to resolve all the new hardware in the system, which will take LOTS of time and possibly create new OS issues.

You can also buy an adapter that will allow you to plug a laptop hard drive into a desktop system. They're pretty cheap (around $5.00), and available either on-line, or at CompUSA or other computer stores that have a decent supply of parts.
 
I was able to have the registration from the dead notebook de-activated over the phone. I am now able to install it on another computer. Apparently you DO need an internet connection when INSTALLING Adobe 2.0..but not when running it. I CAN run 2.0 on two machines at the same time..but only two..It cannot be installed on a third machine..and YES it IS a violation of the EULA to actually run it on the two machines at once, but it will work.

Also..has anybody tried running two instances of 2.0 on the same machine? Only one instance will initiate the sound card. IF I have two sound cards installed..can I run the second instance of 2.0 and get sound if I assign the second sound card to the second instance?

Oouch..brain hurts.must get espresso...
 
I'm not sure about Audition 2.0 calling home, but I've heard Acrobat Reader assists Adobe with finding people running more copies than they are licensed for.
 
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