I'd be less worried about their "access" than their inability to code good software. Both Scott Studios and especially Computer Concepts are RIDDLED with flaws in the software, and in some cases hardware. Do yourself a favor and buy Prophet Nexgen if you can afford it. If you cannot, buy a nice cheapy called Simian.Prophet has stellar customer support that actually answers the phone instead of getting back to you whenever they want to also. Simian support is good for the price of the product. Forget the collection of crap from the Googlers playing radio if you want software that works and support that works for you after hours (without a long wait).
(Note to Google: You could have built a MUCH better system in the spare time of your fleet of developers already in CA instead of buying these two crappy automation comanies. Too bad..)