I was using an anecdote to suggest why DTLA is not a destination or even attractive to everyone. In my case, I'd only put up with the expensive parking or the rather hostile environment were I forced to... the purpose of the anecdote was to suggest that there are many who, for many reasons, don't frequent that area.
In the 90's, when my personal incident occurred, there were no Ubers, smartass. And Angels Flight, for someone unfamiliar with downtown, was not an option (and was frequently under repair for long periods of time, by the way). I should, of course, have mentioned that this was a few months after the Rodney King riots, and most of us were hesitant to go to unfamiliar areas.
In another anecdote, much more recent and even in this century, the closest I got to downtown was the bus station. We were at a remote in Compton and our PM drive host was approached by a woman who was "travelling" to be with family near Fresno. Her coyote had dumped her by a Sears saying, "you are close, now." We decided to all chip in and buy her a bus ticket, dropping her off at the station. The three of us were approached by panhandlers and made to feel quite uneasy.
In more general terms, visiting a stadium or arena is not an indication of familiarity with an area of town. Going to the Oracle Arena or the Oakland Coliseum does not mean you spend a lot of time wandering around exploring for restaurants in the center of Oakland.
And there is the radio implication of these societal and socioeconomic divides: stations have to know where their audience goes, what they like to do and what they do not like to do. One can get a lot of general data from the Nielsen qualitative data in TAPSCAN, but knowing the market is key. As I mentioned... and later confirmed with a number of staff members from eras ranging from the 70's to today.... nobody could recall doing a remote for a Spanish language station from the downtown area ever. Sure, some had been to events at the Staples, but it was park on premises or up or down the adjoining streets, get in and get out.
A couple of times we did health fairs and women's fairs (the long running KLVE "Feria de la Mujer") at the convention center, but again it was get-in and get-out. Same for listeners.
While this is a sidebar, it does show how radio has certain challenges, even in the Internet age, in regards to picking locations for promotions and "activations" (what we seem to call remotes these days) and even concerts. With the divisions deepening in American society in general, there are geographic distinctions that are important to programming that go beyond having the traffic reporter who is perhaps 500 miles away know how to pronounce local place names. Areas that may be viewed positively by one group may have the exact opposite viewpoint by another.
And to further emphasize these cultural distinctions, I brought up The Pantry on my private FB group and 9 out of 10 were unfamiliar with it and only one knew about it but had never been there.
Back to KLOS: if it hopes to increase audience and remain viable, it has to go beyond the tastes of non-Hispanic white men over 40. They need to include other groups in the research, starting with Hispanics and perhaps a sampling of later generation Asians and even Russian / Armenian / Eastern European heritage folks who like rock but may not be fans of KLOS due to other non-musical cultural barriers. It's amazing how poorly Mark & Brian used to index against Hispanics... and it was not the music.
By the way... anecdotal experience, whether personal or shared, is often the basis for significant programming epiphanies. I can't count the number of times that a casual remark in one-on-one research projects has developed into an entire strategy that has changed or flipped the philosophy of a radio station or morning show. One of the jobs of a researcher is to take raw data and figure out what is relevant, what can be replicated and what is a trend or a truth.