calguy said:
It started in the 70's when more and more programmers began to increase the amount of research that they used and more and better technologies were applied to research.
Stations that did Top 40 researched in the mid-50's. It was just different research... jukebox plays, sales of 45's.
The real change in radio came when, in 1967, the FCC forced the success of FM by eliminating simulcasts. Suddenly each market had double or triple the number of facilities, and they promoted and acted like AMs in many cases.
So, where some Top 10 markets had, in the late 50's and early 60's, three formats... MOR, Top 40 and Black... now markets had 8, 10, 12 formats or variations. Counting record sales did not work, as we could not tell who bought which record, so we started researching at the listener level rather than at an intermediary level.
Top 40's throughout the 50's and 60's (the first was in 1952) played "the big songs" but we had no idea what part of the audience liked which song. That is why, anecdotally, I look at a Top 40 chart from '59 and think, "gee, I hated half of these songs."
The increase in radio options changed radio formats and programming. The Top 40's continued to be loud and wild, the AORs were more laid back, the often market-leading Beautiful Music stations were mostly voice tracked, the Black stations were representative of the vernacular of that listener group, as were the growing ranks of Spanish language stations and larger market country stations.
Skip to the 90's and the first new Millennium decade: more choices still, including custom personal playlists on an iPod or Pandora and web stations and satellite. Why does each person pick their personal favorites? The more fragmented a market, the greater need to find out the specifics of one group.
And today, in the second year of a near-depression, nearly nobody is doing research of any kind. But since formats are so narrow in an era of narrowness, how can a programmer know what fits and what does not? There is the problem... lack of resources. Fewer staff members, lower promotion dollars, less money, and having to still remain competitive.
So the answer is 5 decades of fragmentation, and one major recession.
and I mean everything is researched which breeds nothing but familiarity. That means bland cookie cutter formats that are implemented at all of their stations across America.
Go back to the 50's... by googling "Your Hit Parade" which was a TV show with Snooky Lanson and three other singers who did the top 10 each week in "cover versions" in a TV studio. The same Top 10 was top 10 in Seattle as it was in Savannah. The broad taste of America has always been, with intentional redundancy, broad.
If you look for local hits, your seldom find many, and even fewer that have stood not only the test of time but the tendency to migrate of Americans. That local LA hit in 1973 is irrelevant to more than 2/3 of the people old enough to appreciate it, because they did not grow up in LA: they came from Grand Rapids or Guangzhou or Guadalajara.
Automation wasn’t some poorly performing bank of tape decks, it’s now a computer and it enables voice-tracking and suddenly the magicians—the air talent were being removed in huge numbers to help pay the never-ending debt and the big salaries of the so called managers at the top levels.
I had a #1 station in a top 15 market in 1979 with automation... we just had not invented the buzz-term of "voice tracking" as yet. And the average listener thought the station was live, too. In fact, The Tonight Show is "recorded live" and has been for many decades... that does not seem to have impacted its success. But the fact is that many formats do not need... and even should not have... spontaneous, improvisational announcers, and devices that technology has given us allow a better use of resources.
For every trend, there are those who exaggerate or abuse. But for the most part, many formats don't have "personality jocks" because listeners don't want them and would not like them. In the era of the personal music device, the relevance of the jock is even in question... but that is a different subject.
"Research" is just a term for finding out what consumers like so that it can be provided to them. The only case where there is "over research" is when research is badly done or interpreted. The funny thing is that the good research shows Americans like the same sort of things, no matter where they are... it's not a cookie cutter, it's a mold that also allows a two party system (count party by party in England or Italy, for contrast), national brands, national charities and fashion trends that "sweep the country."