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More reasons why radio sucks

The God of oldies programming Oldies Cat has spoken. He knows all, see's all and has programmed it all. With the help of lousy consultants of course.

The only reason the format is failing is because of poor PD's, Poor GM's and GSM's and others like yourself.

Go look in the mirror and keep believing the crap that you post!
 
Re: Duke of Earl

FRR said:
Oldies Cat said:
The '50s/'60s era of Oldies stations was nice while it lasted but it had to be the only radio format that did almost no evolution for around 15 years and that's why the format is in such a jackpot today.

Yes, a lot of people like "Duke Of Earl" and if you're an Oldies programmer that doesn't mind an audience with an average age over 60, fine, play all the old stuff.

It's just that you'll go broke doing it because there is virtually no advertiser support for an audience that age in a niche format, save for the occasional WLNG or similarly rare station in a smaller market that does a ton of direct selling. However, please remember your audience is aging out of your advertisers' targets more and more every day.

So, yes, it's fine we have XM and Sirius around, just as cable TV had Nick and TV Land- but even those cable channels have stopped their programming of Leave It To Beaver, Happy Days, Laverne & Shirley and Mr. Ed, because they simply realized there was no long term future in the older shows.

You must think all us "over 55" crowd just sit in front of the TV and have no money to spend. I have news for you Oldies Kitten, we, as a group, have more money than most of you younger guys, and have more time and hobbies to spend it on. Programmers who think of us the way you do are missing a big market out there. This is NOT your grandfather's senior citizens. Wake up radio, we are a spending force. Only arrogance will keep some sharp station guys from making money on us.

All irrelevant in today's marketplace. We (radio) would love to program for you -- it's the advertsing industry that insists on under 55 demos. The simple fact --which so many just refuse to hear -- is that YOU CAN'T MAKE ENOUGH MONEY TO JUSTIFY PRE-BEATLES OLDIES ON TERRESTRIAL RADIO. Advertising agenices call the tune, and that tune is, "we don't care how much money 55+ people have, we don't want 'em because they are not influenced by advertsing like younger demos are." Why do you think "The Golden Girls," "Matlock" and "Murder She Wrote," wouldn't get on TV today? TV can't sell 55+ either. How many Big Band stations make any money? I remember working at an AM/FM combo 20 years ago, and the AM ran "Music of Your Life." Had great numbers, but the owner couldn't make any money, so he killed it. In 10 years (or sooner, I suspect), fans of late-60's and 70's tunes will be having this same problem, and in 20 years the fans of 80's music will be whining. And so it goes..
 
Re: Duke of Earl

muskrat14 said:
FRR said:
Oldies Cat said:
The '50s/'60s era of Oldies stations was nice while it lasted but it had to be the only radio format that did almost no evolution for around 15 years and that's why the format is in such a jackpot today.

Yes, a lot of people like "Duke Of Earl" and if you're an Oldies programmer that doesn't mind an audience with an average age over 60, fine, play all the old stuff.

It's just that you'll go broke doing it because there is virtually no advertiser support for an audience that age in a niche format, save for the occasional WLNG or similarly rare station in a smaller market that does a ton of direct selling. However, please remember your audience is aging out of your advertisers' targets more and more every day.

So, yes, it's fine we have XM and Sirius around, just as cable TV had Nick and TV Land- but even those cable channels have stopped their programming of Leave It To Beaver, Happy Days, Laverne & Shirley and Mr. Ed, because they simply realized there was no long term future in the older shows.

You must think all us "over 55" crowd just sit in front of the TV and have no money to spend. I have news for you Oldies Kitten, we, as a group, have more money than most of you younger guys, and have more time and hobbies to spend it on. Programmers who think of us the way you do are missing a big market out there. This is NOT your grandfather's senior citizens. Wake up radio, we are a spending force. Only arrogance will keep some sharp station guys from making money on us.

All irrelevant in today's marketplace. We (radio) would love to program for you -- it's the advertsing industry that insists on under 55 demos. The simple fact --which so many just refuse to hear -- is that YOU CAN'T MAKE ENOUGH MONEY TO JUSTIFY PRE-BEATLES OLDIES ON TERRESTRIAL RADIO. Advertising agenices call the tune, and that tune is, "we don't care how much money 55+ people have, we don't want 'em because they are not influenced by advertsing like younger demos are." Why do you think "The Golden Girls," "Matlock" and "Murder She Wrote," wouldn't get on TV today? TV can't sell 55+ either. How many Big Band stations make any money? I remember working at an AM/FM combo 20 years ago, and the AM ran "Music of Your Life." Had great numbers, but the owner couldn't make any money, so he killed it. In 10 years (or sooner, I suspect), fans of late-60's and 70's tunes will be having this same problem, and in 20 years the fans of 80's music will be whining. And so it goes..

So how can we 50+ folks convince the 20-somethings at the advertising agencies that we're just as gullible as their generation is? Go out and buy $200 thug-branded sneakers or puke-colored $50 cellphones that cost Nike or Nokia 3 cents each to produce in Vietnam or Cambodia? Too bad Madison Avenue can't figure out a realistic way of getting into the wallets of this huge population bulge, because there's a helluva lot more money there than there is in the 18-34s. More of a sad commentary on the MadAve people than the older demographic, I'd say.
 
Re: Duke of Earl

CTListener said:
So how can we 50+ folks convince the 20-somethings at the advertising agencies that we're just as gullible as their generation is? Go out and buy $200 thug-branded sneakers or puke-colored $50 cellphones that cost Nike or Nokia 3 cents each to produce in Vietnam or Cambodia? Too bad Madison Avenue can't figure out a realistic way of getting into the wallets of this huge population bulge, because there's a helluva lot more money there than there is in the 18-34s. More of a sad commentary on the MadAve people than the older demographic, I'd say.

You are blaming the wrong parties. It does not matter the age of agency media buyers. What matters is the buying specifications the client gives the agency, based on who the product was designed for, and who buys it the most.

Mostly, the marketers at agency clients know that there is a poor ROI on advertising on radio for 55+, as it takes too many impressions to get a buying decision. Add to theat the limited income of most 65+, and they simply do not make money on the older demos. So far this year, there has been not a single 55+ campaign in LA, where 5% of all of America's radio advedrtising is placed!
 
Re: "campaign"?

DavidEduardo said:
So far this year, there has been not a single 55+ campaign in LA, where 5% of all of America's radio advertising is placed!

David can you elaborate on what you mean "campaign"? Thanks
 
Re: Duke of Earl

muskrat14 said:
Advertising agenices call the tune, and that tune is, "we don't care how much money 55+ people have, we don't want 'em because they are not influenced by advertsing like younger demos are." Why do you think "The Golden Girls," "Matlock" and "Murder She Wrote," wouldn't get on TV today? TV can't sell 55+ either.

Those shows still air on major cable channels such as LIFETIME, HALLMARK, A&E and BIOGRAPHY CHANNEL.
 
Re: "campaign"?

SuperRadioFan said:
DavidEduardo said:
So far this year, there has been not a single 55+ campaign in LA, where 5% of all of America's radio advertising is placed!

David can you elaborate on what you mean "campaign"? Thanks

I mean an ad buy. Agencies generally advise what campaigns are "up" in the immediate future so stations can submit rates against the agency specified demos and CPP (cost per point, a goal that each station must meet to get considered for the buy).

The specs are taken by the station (if a local agency) or rep firm to present a rate quote and to negotiate any value added the client might be asking for.

So far this year in LA, we have not seen a single buy that sepcified 55+ as the demo for the radio campaign.
 
I'm not "in the biz" just an aging baby boomer who not only enjoys oldies but at least 6-7 different types of radio segments. Radio does not suck, radio does make a lot of mistakes in assuming the listening tastes of their very segmented audience. So they play it safe with a very limited program format/playlist. Which is sad because they end up losing listeners who then switch over to one of the satelite services..
if one listens to the satelites (or the oldies Channel on digital cable) the 1st thing that stands out is the vastly increased playlist. There are a lot of great songs that simple don't get played (to any appreciable extent) on most radio stations.
Not all of us aging baby boomers enjoys a vanilla ice cream cone when one can also go to Baskin Robbins. The point is that radio does not suck, it's the preconceived notions of those in the industry that they are playing the songs that their listeners want to hear. Which is why we have, or will switch to other alternatives. I'm just about ready myself but I enjoy listening to the radio when travelling-keeps you in touch with your surroundings.
 
chill, dude

lash said:
The God of oldies programming Oldies Cat has spoken. He knows all, see's all and has programmed it all. With the help of lousy consultants of course.

The only reason the format is failing is because of poor PD's, Poor GM's and GSM's and others like yourself.

Go look in the mirror and keep believing the crap that you post!

So, if I have strong, informed opinions on the direction of Oldies based on actual facts, I "know it all"? Nobody knows it all, so please calm yourself.

The reason the format is failing is not just one thing- Oldies is fading because, A) Oldies programmers, for years, failed to gently evolve the format for the long-term and, B) the audience is aging out of desirable advertiser demos.

Listen, if you guys all want to have your Oldies pity-party, that's fine. But you're hollering at the wrong dude. We could keep Oldies as originally designed, with an era span from the late '50s into the early '70s-- and your average listener would currently be in their early '60s. And, most Oldies stations in competitive markets(Top 100) would be going broke due to the lack of advertiser revenue.

This isn't about Baby Boomers not having money- it is about ADVERTISERS and the money they spend. You got a problem with the state of Oldies in 2006? Please take it up with the advertising community but, for the love of God, get off my back. I didn't create the problem.

I know you all want to blame GM's, PD's, consultants and little green men, but denial will get you nowhere.
 
Mr. Eduardo and Oldies Cat

Please stop hiding behind your national research or what you call demo facts. I'm not saying that an oldies station doesn't need tweaked to try and skew a younger demo. What I am saying is that radio forgot how to program, adapt, and return to hits local roots.

I don't know you, or have heard of you. List the stations if you will, (oldies or otherwise) you have programmed.

If my company which plays oldies or country oldies were to rely on media buyers, I would have gone out of business 20 years ago. Sure, our ratings are strong enough to enjoy buys, but we certainly don't rely on it. We do it the old fashioned way, we actually go out and sell it. I've programmed major market stations, and have seen how salespeople are trained. They are mostly order takers, rarely leaving the office, waiting for the phone to ring.

The vast majority of group owners can't keep an oldies station alive for three reasons. 1) young PD's for the job and 2) relying on agency buys and 3) no marketing effort.

Instead we have canned voice tracked airstaffs working multiple markets, playing the same 300 oldies over and over again, and in disgust I add: The Corporate Radio Group NATIONAL contests. What idiot thought of this?

Wanna take the wind our of a radio stations sails? Take away its fast, simple, easy and fun LOCAL contests, and replace it with a one a 100 million shot to win a million dollars. Who cares! Be creative like John Long, or any of the RKO programmers used to be.

Remember how radio USED to be programmed? Local, Local, Local! Local music research, airstaffs, contests, local news etc.

Do you think this changed over the last 20 years? It certainly did not! But the big companies since 1996 worked to change the rules. Why? Cause their LAZY!

Return programming to its local roots, and it doesn't matter what format your selling. It will work, and you will make money.
 
today

Remember how we used to travel? Horse and buggy. We used to cook with wood. We used to communicate only by land lines. Wanna research something the old way- the library is pretty much the only way. I think most of us prefer cars & planes, gas and electric cooking, cell phones and the Internet.

If all you want to do is live in the past, you are welcome to. But please don't tell us that the ONLY way to do radio is "the old way".
 
Old way? I believe I said LOCAL way, which used to be the way it was done.

And thanks for now answering the question. I really wanted to see the long list of radio stations you've owned or programmed.

We use new technology to also enjoy old things. Multiple cable channels of old TV shows and movies. Tribute sites on the internet for EVERYTHING we grew up with. Better techonology to watch DVD's of old movies. We still buy tickets from fancy ticket or online outlets to see our favorite old groups in concerts. HD radio, better stereo systems etc. etc. etc. Want me to keep going?

So why is it wrong to want to listen to a radio station play the songs we grew up with?

Go back to your national research book! Your probably on about page 30 by now.
 
lash said:
Mr. Eduardo and Oldies Cat

Please stop hiding behind your national research or what you call demo facts. I'm not saying that an oldies station doesn't need tweaked to try and skew a younger demo. What I am saying is that radio forgot how to program, adapt, and return to hits local roots.

"Demos" are facts. A demo is an abbreviation for a demographic subset of a population under study, local, regional or national. Since demos are based on binary (yes or no) data on people, there are ONLY "facts." You are either Black or not. You are 18-24 or not. You are male or not. You are a resident of Smith County or not. There is no interpretation of demos.

And radio stations do not program by national research, at least as far as any stations I know. We research local listeners in the local market, and identify those people who are listeners or potential listeners in each station coverage area.

Radio has not forgotten how to program. Radio has learned that the way we programmed in the 60's is not what people expect today, and we program for today's listener and try as hard as we can within the restrictions of each market's radio economy to do as good a job as we can.

"Local" only means that a station appeals to folks in a particular area. As a poster on anther board said, "Localism, in radio terms, should be defined as What do the people in my market care about? What makes them laugh? Think? Feel? How can I create empathy in a realistic way so my audience will remember me? Localism is NOT talking about the local school board election results. It's talking about what's meaningful to your listeners."

Being local by having bad jocks or talent on in a local studio is not local. It does not satisfy local needs. It is just bad. Delilah is "local" nearly everywhere, because she talks about problems women everywhere have. Rush talks about the political and social issues of his constituency, and he is "local" as he appeals at the local level by addressing local interests, even if they are national at the same time.

I don't know you, or have heard of you. List the stations if you will, (oldies or otherwise) you have programmed.

I don't know if this is addressed at me, but here are just a few. KRCD-LA, KLQV-San Diego, KBRG-San Francisco, KRDA-Fresno, KRGT-Las Vegas, KOMR-Phoenix, KOVE-Houston, KLNO-Dallas, KINV-Austin, KBTQ-McAllen, KKRG-Albuquerque, KCOR-San Antonio, and those are my active ones. In the past I have done oldies, classic rock, etc. My first oldies station was "Million Dollar Music " WEEL in Farifax, VA, in 1970 when it was one of less than a dozen oldies stations in the US.

If my company which plays oldies or country oldies were to rely on media buyers, I would have gone out of business 20 years ago. Sure, our ratings are strong enough to enjoy buys, but we certainly don't rely on it. We do it the old fashioned way, we actually go out and sell it. I've programmed major market stations, and have seen how salespeople are trained. They are mostly order takers, rarely leaving the office, waiting for the phone to ring.

Some markets, including most of the ones I listed above, are markets where most of the business is transactional, and high ratings and good demos are needed to be bought. Since media buyers only negotiate rate, not demos or campaign specifics, I think you were barking up a tree with no coon in it. And if you think that getting agency business is sitting by the fax machine waiting for orders, you are wrong. It is harder work than local direct, as cnsiderable business knowledge is needed to deal with knowledgable marketers.

The vast majority of group owners can't keep an oldies station alive for three reasons. 1) young PD's for the job and 2) relying on agency buys and 3) no marketing effort.

In the major markets, stations with 55+ demos do not get bought. It does not matter how old the PD is (when I was 19 I was PD of a beautiful music station). Marketing is commensurate with market billing potential, and agency buys are essential in the larger markets.

Instead we have canned voice tracked airstaffs working multiple markets, playing the same 300 oldies over and over again, and in disgust I add: The Corporate Radio Group NATIONAL contests. What idiot thought of this?

... probably the same sort of idiots that thought up the NBC, CBS and ABC radio networks in the 30's... OK, the Red and Blue for purists... or networked TV in the 40's or syndicated shows in the 50's.

The fact is that there is less voice tracking now than in the 70's, and national contests are now very rare.

Wanna take the wind our of a radio stations sails? Take away its fast, simple, easy and fun LOCAL contests, and replace it with a one a 100 million shot to win a million dollars. Who cares! Be creative like John Long, or any of the RKO programmers used to be.

Since most listeners don't play contests, and we do them as much to raise the enthusiasm of the jocks as to attract listeners, this is a silly point.

Remember how radio USED to be programmed? Local, Local, Local! Local music research, airstaffs, contests, local news etc.

Music research is local still. Airstaff may be local or not, depending on the show. Who ever beat Stern with a local "wannabe"? Most of us don't do contests most of the time, and those that do do them mostly locally. And most markets have one r more news voices, and the rest of us fulfill other needs.

Again, what radio "used to be" is simply bad or out of date in 2006. It was great, just like the 57 Chevy. But most of us don't want to drive one of those today.

Do you think this changed over the last 20 years? It certainly did not! But the big companies since 1996 worked to change the rules. Why? Cause their LAZY!

No, things change because society and people change. Don't get stuck in a rut, and move on.
 
David, I completely disagree 100% with your post. While impressed with your resume, you ideas of localism are completely out of line with mine. Delilah is certainly not local. And the comment about less voice tracking now than in the 70's, proved to me that you are out of the loop with what has become cookie cutter, take the easy route, corporate crap radio. And your comment about local being bad? Certainly you can't mean that. Did you post a typo there? Makes no sense.

Local is all about being local. Local news, lost dogs, the hospital report, obits etc. etc. Having you been reading what experts have been saying in the past few weeks? Radio will return to being LOCAL and will survive.

And we wonder why Clear Channel is selling 448 radio stations. All shapes, sizes and formats. Their failure falls with the analogy in your post.

Sorry we disagree! All I can say gentlemen is the plan that we are doing works, and I will stick with it. In a few weeks we are unveiling a fun new station name and country format. Following that we are rolling out a new oldies concept. Two former major market jocks will be moving to Tennessee and joining us.

While corporate radio continues to cut quality people, small independent operations can grow and florish with some great LOCAL talent ready and able.
 
lash said:
David, I completely disagree 100% with your post. While impressed with your resume, you ideas of localism are completely out of line with mine. Delilah is certainly not local. And the comment about less voice tracking now than in the 70's, proved to me that you are out of the loop with what has become cookie cutter, take the easy route, corporate crap radio. And your comment about local being bad? Certainly you can't mean that. Did you post a typo there? Makes no sense.

Did you not read the quote I inserted? "Local" does not mean news about the school board meeting... it means meeting local needs.

Delilah IS local because she talks about things women everywhere in America are concerned with, such as relationship issues. Local is not just a matter of news and community affairs, but, rather, reaching the listener with things each listener is concerned with.

In the 70's, there were dozens of companies doing vice tracked, syndicated formats. TM, SRP, Bonneville, Música en Flor, RPM, IGM, Churchill, Drake-Chenault, Kalamusic, Peters Productions, etc. Thousands of stations, all voice tracked with taped formats that were standardized music for the whole country with neutral Midwestern voices.

There is no cookie cutter today. Most rated market music stations do local research, and the music is programmed locally to local taste.

And there were many more stations using tape automation with locally produced voice tracking tapes, too. So today, there is far less standardizatin, and far more localized formats.

Local is all about being local. Local news, lost dogs, the hospital report, obits etc. etc. Having you been reading what experts have been saying in the past few weeks? Radio will return to being LOCAL and will survive.

That is fine if you are in Lake City, FL, or Big Rapids, MI or Sheridan, WY or Needles, CA. But when the population is greater, most people in your market do not know most other people, and they don't give a crap about lost dogs or hospital reports. What is "local" to them is what concerns them, whether it be music they enjoy or talk about issues that affect them.

And we wonder why Clear Channel is selling 448 radio stations. All shapes, sizes and formats. Their failure falls with the analogy in your post.

Those stations have not failed. However, a company with big overhead and major market benefits packages can not and should not run smaller market stations. A smaller operator with better cost control can do better, as they will have health plans that do not have to compete with major market stations, they will not have profit sharing or 401-k matching, etc. In other words, they will run them chaper as is necessary in small markets.

Sorry we disagree! All I can say gentlemen is the plan that we are doing works, and I will stick with it. In a few weeks we are unveiling a fun new station name and country format. Following that we are rolling out a new oldies concept. Two former major market jocks will be moving to Tennessee and joining us.

On stations billing $18,000 a month? I suppose there are folks who want the low pay and small town life, but that monthly billing number is less than the monthly pay of many of the jocks I know in LA. If you can make a living at it and enjoy it, great. But what you are doing has no application inlarger markets. And those of us who do major market radio know how to differentiate between which concepts are universal and which are restricted to smaller markets.

While corporate radio continues to cut quality people, small independent operations can grow and florish with some great LOCAL talent ready and able.

As I said, great if you like small town life and limited incomes. Just as big city living and highly uncertain and competitive radio is not for you, what you do would drive me batty in about 18 hours. Just don't try to tell me that lost dog reports in LA would attract listeners.
 
why radio sucks

lash said:
Old way? I believe I said LOCAL way, which used to be the way it was done.

And thanks for now answering the question. I really wanted to see the long list of radio stations you've owned or programmed.

We use new technology to also enjoy old things. Multiple cable channels of old TV shows and movies. Tribute sites on the internet for EVERYTHING we grew up with. Better techonology to watch DVD's of old movies. We still buy tickets from fancy ticket or online outlets to see our favorite old groups in concerts. HD radio, better stereo systems etc. etc. etc. Want me to keep going?

So why is it wrong to want to listen to a radio station play the songs we grew up with?

Go back to your national research book! Your probably on about page 30 by now.

There is nothing wrong with wanting to listen to a station playing the songs you grew up with. There IS something kind of twisted about insisting Oldies stays the way it was just to satisfy YOU.

Your comment about "go back to you nat'l research book" pretty effectively reveals your obvious bias against anything that's not mom & pop/locally operated. WAKE UP, dude-it's 2006. Radio today- it is what it is. Pissing & moaning about corporate radio won't change it. Consolidation already happened and none of us can change the past.

And radio Programmers who view things on a big-picture level are not who make bad radio. Usually bad radio is produced by local Programmers who view everything in their own little, sheltered world, insist that only "local" works and refuse to use any outside resources or perspectives. We travel through markets like that all the time and it's a shame that so many of these GMs and PDs deny their listeners a lot of potentially great-sounding radio.
 
Gentlemen, I'll have to start posting airchecks of our station. It certainly has a major market sound. While at the same time being a leader in local information.

I'll figure out a way to share following our name change and format tweak in January.

In the meantime, I invite you to read the Ross column that I posted in a previous post.
 
yes, but

lash said:
Gentlemen, I'll have to start posting airchecks of our station. It certainly has a major market sound. While at the same time being a leader in local information.

I'll figure out a way to share following our name change and format tweak in January.

In the meantime, I invite you to read the Ross column that I posted in a previous post.

If it's so great are you changing it in January?
 
Hey, Seniors!

Please learn from this almost 50 year old radio guy....

You are correct when you say you have the most money. But, it's not about who has the most money.
And, frankly that's a tragedy. Because I believe there is great value to the audience that will listen to oldies radio. But, put the blame where it belongs.

Your problem is not with the "whipper snapper programmers". Your problem is with the advertising execs (whether at agencies or in-house buyers) who believe that once a person exceeds age 50, they are of little or no value to the client. The radio managements have fought this, to a degree. But how long can you go on running your head into the "agency" wall before you decide it hurts? All of these oldies stations are seeing
declining ad revenue and declining profits. The listeners are still there, the advertisers have decided it's time to head for the door.

At the same time, though, radio is to blame for not doing more to educate clients and ad buyers about the viability and spending power of the oldies listeners. The whole thing is sad...but it's the way it is.

Classic rock and classic hits will go away next...in about 5-10 years. And for exactly the same reasons.

But sorry, I don't think radio sucks. And I don't think satellite will be the death of radio. At the way
sales of the receivers are declining, and with renewal subscription rates not knocking anybody socks off, one has to wonder how long the present business model for the satcasters will survive. I do think satellite radio is marketable. But there will be changes if things continue as they are.
 
We recently did a survey with our newspaper, which we own in the same market, and our local audience told us to impliment current country into our mix of the classics. With this change, we're adding two new personalities, and changing our name to a more fun image.

Another great post concerning music on AM radio.

From Clarke Ingram:

1. AM radio is sort of like a mall with one store open, so you'd better be a damn good store if you're going to attract people and keep them coming back. Since roughly 80% of the listening public doesn't even tune to AM radio, word-of-mouth is essential.

2. People who listen to music on AM radio are probably unhappy with all the choices on FM, so being too mainstream might *NOT* be the best idea. Whatever you do must be unique enough that people will seek you out, BUT at the same time, popular enough to pull ratings. Some good examples: WPEN, WJAS, WHBC.

3. People expect more talk on AM radio, so I think there is a real possibility for more personality (in a compelling foreground sense) along with the music, and less of all the "less talk" positioning that dominates music-oriented FM radio. See also point number 5 below.

4. Expect and program to an older audience, unless you're doing Radio Disney.

5. Local, local, local, local, local, local. As many meaningful service elements as you can possibly cram in, including the news, weather, traffic, horoscopes, obituaries, and PSA's about the church bingo down the street, if it's relevant to your market, audience and format. In short...be full-service in all respects.
 
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