• Get involved.
    We want your input!
    Apply for Membership and join the conversations about everything related to broadcasting.

    After we receive your registration, a moderator will review it. After your registration is approved, you will be permitted to post.
    If you use a disposable or false email address, your registration will be rejected.

    After your membership is approved, please take a minute to tell us a little bit about yourself.
    https://www.radiodiscussions.com/forums/introduce-yourself.1088/

    Thanks in advance and have fun!
    RadioDiscussions Administrators

One down, one to go.

Mike Sheridan

Mike Sheridan

I came home to find my RoadyXT half out of the socket in the boombox. In my house that's a warning sign. Sure enough the left side audio was out. I got the RoadyXT from the car and plugged it in. It worked perfectly, so it's a bad head unit.

Well here we go a good excuse to cancel a subscription. I don't use the boombox a lot anyway. So I called and was on hold for quite awhile before the call got answered but that was okay, I expected that. The friendly rep said okay you want to cancel that one, we could give you a new unit....free! I said okay, but maybe I agreed too quickly, because she said they were sold out of that unit. She then looked for a unit she said was $19.95 but they were sold out of that one too. So I am now down to one subscription. I guess they didn't care all that much that I kept that second subscription. Seems shortsighted of them even if they had to give me a more expensive radio.
 
Hey Mike, they did the samething to me when mine was stolen last week out of my car. First they said it was free and then they wanted to charge me $19.95, I told them no thank you. Ido miss XM kind of. Radio is terrible, but it might be something I have to get use to.
 
I really didn't need the second subscription anyway, I didn't use the second unit very much. I have been a subscriber since before the merger, it would have been nice if they had given me a receiver which probably costs them next to nothing and would have kept the subscription money coming in.
 
They should contact you in about 90 days with an offer to turn your 2nd radio back on for $20 total for 4 or 5 months, BUT your radio has to work for that deal, and it is limited to the serial number of your old radio, so even a purchase from eBay wouldn't quality - as far as I know, but you could ask I suppose.
 
JohnnyElectron said:
They should contact you in about 90 days with an offer to turn your 2nd radio back on for $20 total for 4 or 5 months, BUT your radio has to work for that deal, and it is limited to the serial number of your old radio, so even a purchase from eBay wouldn't quality - as far as I know, but you could ask I suppose.
Click to expand...

They did this for me. I went ahead and renewed for 5 months for $20.00 but at the end of that run decided to cancel. They couldn't care less. BUT, when I wanted to cancel my primary unit, they gave me a yr for $90.00 Go figure
 
I got a call from XM yesterday, still no offer. They just wanted to verify my account and asked why I unsubscribed the second receiver. I told then it was broken, she thanked me and that was it.
 
I love these people that want everything for FREE,gee if I dont get a free radio,then Im going to take my subscription and cancel it.Well I guess you didnt like the service to begin with.One down one to go,if you dont like the thing then cancel it! Why do you have to come on a board and complain about it?Like the radio is so expensive anyway.A cheap one on sirius is $40,are you that cheap?! Ebay has them even cheaper.
I mean honestly,give me a break!Do you have a birthday,maybe your wife or girlfriend will get you one then it will be free!If you dont like it then just dont have it!!
javascript:void(0);
 
In my case it was a second receiver that I wasn't using that much. I thought they would give me a new one to keep me paying for the subscription which is not exactly nothing. DirecTV will give you all kinds of hardware to get you to subscribe. I'm sure the XM radios don't cost all that much to manufacture.
 
My Tao went out afterabout 6 years in the cold and heat of my dashboard. I went in Wal-Mart and for 28.00 got a Roady XT. It works and sounds better then the 69.00 Tao I purchased andf it seems to stable to use. Tao 's no longer in business as far as XM receivers, but for 28.00 and better decade radio performance, I decided to stay around.
 
Starbucks said:
My Tao went out afterabout 6 years in the cold and heat of my dashboard. I went in Wal-Mart and for 28.00 got a Roady XT. It works and sounds better then the 69.00 Tao I purchased andf it seems to stable to use. Tao 's no longer in business as far as XM receivers, but for 28.00 and better decade radio performance, I decided to stay around.
Click to expand...

That's where I got my 2 Roady XT's. Haven't seen a sweet deal like that lately.
 
I double dumped my XM subscriptions last night. They said by midnight both radios would be out. Today they're still working. I posted about my XM cancel episode. What amazed me most is that the customer service rep made absolutely no attempt to keep me as a subscriber especially after I was one for about 8 years. I told her that it speaks volumes how a company like XM takes ones money for years and it doesn't even bother them when a subscriber cancels.
 
I am suprised at companies that don't care about churn at all. COSTCO is one - sub ran out - never so much as a phonecall or a letter "we want you back, here's a free weekend to see what you're missing" - so screw them, I never went back if that's what they think. I had AAA for 21 years until last month - they don't care either I guess. XM since the beginning, and based on how they keep taking stuff away from us (like online) and BACK-CHARGING us for the royalties (yeah, like they're going to keep track when they're caught up and reduce the rate), and firing our DJ's and shortening the playlists on the decades, charging more for 'family plan' extra subs, and XM/Siri should wonder why they have churn when it costs them a lot to get new subs?
I went from 4 to one radio - but at least they ususally try to get me back about 3-4 month later - and I tell them when the decades go back to 2006 quantity and quality, I'll resub the extras again.

Still surprised Mel doesn't give 10 channels for free with advertisements to get people used to using their XM/Siri hardware and then advertise the hell out of subs to get commercial free radio?
 
I had two radios, they call about every month to ask why I dropped one subscription and I tell them the radio broke. They say thank you and that's it. Strange!
 
Status
This thread has been closed due to inactivity. You can create a new thread to discuss this topic.


Back
Top Bottom