New way to count listeners shakes up radio
By SARAH MCBRIDE
The Wall Street Journal
http://online.wsj.com/public/article/SB118903798218018792.html
Philadelphia radio listeners started hearing less Marc Anthony and more Modest Mouse in May, when WRFF 104.5 flipped to alternative rock from a Spanish-language format called Rumba. The Clear Channel Communications Inc. station made the change after a new electronic method of measuring radio audiences showed
rock music is more popular in Philadelphia than older, diary-based measurements had indicated.
(snip)
. The results from the first two markets indicate that people flip among stations more frequently than they say,
that men listen to significantly more radio than women and that employed people listen a lot more than people who don't work. While the diary system pointed to some of these findings, it typically missed how broad they are.
In the markets that have switched to the electronic ratings,
rock and classic rock rank higher than before, while hip-hop and other urban music generally don't stack up as well. Perhaps most important, radio stations typically pull in a bigger audience than they thought, but that audience spends less time listening to them.
(snip)
The company also says people who record in diaries tend to report their habitual behavior — listing shows they often listen to, for example — rather than their actual behavior. Thus, a diary participant who said he or she listened to Rush Limbaugh every day might now be found by the People Meter to change stations more than the diary showed.
(snip)
Some events may end up commanding considerably higher rates than they do now. For example, while the diary system showed that CBS Corp.'s WPHT 1210 AM won more listeners during baseball season when it aired Phillies games, it seems to have underreported the spike. The diaries showed the station had an average of 412,300 weekly listeners during baseball season; the People Meter shows the number is closer to 744,500. The meter also shows a level of detail the diaries couldn't match, such as the fact that daytime games get about 60,000 more radio listeners than nighttime ones, when fans typically prefer to watch them on television.
(snip)