westfield60 said:
Michael Hagerty the point of infomercials is not to get numbers or necessarily listeners. The station gets paid for an hour that otherwise they would be paying for. That is why it is a good business move. People keep forgetting that radio is a business first and everything else is secondary.
Westfield: I understand the point of infomercials. I've also seen first-hand the damaging effect they have, especially in core time periods.
Each time you take the "easy money" of an infomercial over actually programming and selling your station on a spot basis, several things happen:
*You reduce the number of people listening to that timeslot.
*You damage the station's overall numbers.
*You give your previously loyal listeners an excuse to sample other stations.
*You give potential new listeners who sample during your infomercial time no reason to come back.
*You depress other dayparts dependent upon the habitual listening you've now undone.
And then comes the kicker.
Once the new, lower ratings for the timeslot and the station overall come in, the infomercial clients don't want to renew at the rate they paid the first time around. The station's not doing as well, so why should they? They argue that you're delivering a lower potential audience to their half-hour...they claim that the direct response isn't what it was...and point out that you'd only do worse now selling on a spot basis.
And it goes on and on.
The really short-sighted managers compensate by shifting more hours to infomercials...hoping to make up the shortfall in reduced costs and more paid inventory in the new hours.
And the same thing happens there.
And it happens again with each successive renewal.
Eventually, there's nothing left...the infomercial folks have ground you down to a rate that, back on the day before you went there, you could have easily beaten with your own programming and spot sales...but it's too late now. There's insufficient revenue with which to rebuild.
The tragedy is that, for radio in general now and AM in particular, there are dayparts (especially nights and weekends) where programming sold on a spot basis can't be profitable. But expanding infomercials into key timeslots won't result in success or profits long-term...it will just make those timeslots (and eventually the entire day) unsustainable.
You say radio is a business first and everything else is secondary.
Yes. And the business is supposed to be radio. If it's only about money and the station thinks it can only make money by airing something with no listener appeal, it should probably save the power bill for the transmitter and use its website to sell iPods.