Change is a painful thing. It has taken me a week to "get renewed" but board admin has been most helpful in assisting me to navigate around the inevitable glitches. Possibly KPLEX is reacting out of frustration and not just as a knee jerk reaction to something new. I myself was a bit frustrated with repeated unsuccessful attempts to register, but once I issued a mayday to admin, help was forthcoming immediately. It was my fault for not asking sooner.