"We've got a transmitter, a phone and somebody here to answer your call, so whataya waitin' for..."
Seriously guys (and ladies) there's been some good discussion here. I worked with a fairly successful medium market news-talk station for ten years (programmed it for five) and did some small market consulting. I subscribe to the theory that there's no limit on how many times you can tell your listeners what your name and address are and what it is you do. So if it's News Radio 1350 WJPQ or whatever, let 'em know... frequently... because as we all know, customers are always coming into the store and leaving the store.
This having been said, it helps to be creative and push the envelope with your imaging promos and liners. "Heres the way it works, you call, we listen and then the fun begins... let's talk... write down the numbers and stick 'em on the fridge... News Radio 1350 WJPQ..."
We had two production guys who were half nuts and loved to do outside the box stuff. I'd tell them what the message needed to be and let them write and produce their assets off. That's not to say we didn't run the standard straight-laced promos, we did. But we also surprised our listeners at times with stuff that was rather "out there."
One of the things we need in news-talk is to understand the way Joe and Jane Public use our product and how we can entice them to use it more frequently... and how to get more 25-44's into the store, especially on AM news-talkers. We also have to cut through the clutter and set ourselves apart from all the spurious noise that people are bombarded with every day... even the stuff that runs in the commercial breaks, some of which can be rather mundane, yet at times, quite creative.
We used to borrow from high rotation national spots and do parody promos... On-Star comes to mind as one.. "This is an actual call from Larry Boobahts in Tonanwanda..."
One of the elements frequently overlooked in news-talk is that callers give you GREAT audio to play with! It's all about the spoken word. A creative production guy can turn three seconds of caller audio into a memorable promo and positioner.
Oh my... look at this... eight paragraphs... you'd think I wanted to give up my AC midday gig and get back into news talk... tsk, tsk.
Best regards, -Jim