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Sage ENDEC Serial Port Making Me Crazy..!!!

S

spinjector

We have 7 stations in our cluster, with a Sage ENDEC for each. I am currently attempting to set up a PC with the EAS Scriber Pro software to log the alerts into that software's database. But I am going crazy trying to make the PC talk to any of the ENDEC serial ports. It works *perfectly* when I use the COM1 connector on the motherboard. BUT when I try to use it with an 8-port PCI serial card, it will *not* work. I am now on the 2nd 8-port card, from a different manufacturer, and it still won't work.

It's like the serial ports on the ENDEC use some kind of non-standard port hardware that's just whacky enough to not work with the 8-port cards I've tried. I've tested the ports, and the cable run to the ENDEC using a loopback plug and some testing software, and the port & cable are *ok*. It's only when you try to make it talk to the ENDEC that it will not work.

Has anyone else seen this problem?

Any suggestions?

Thanks.

Matthew Shea, Radio Engineer
Entercom Communications
WBEN, WTSS, WKSE, WWKB, WGR, WWWS, & WLKK
500 Corporate Parkway, Suite 200
Buffalo, New York, USA 14226
 
I'm running 6 different stations into an 8 port comm port card using for the EAScriber Pro program and haven't seen that problem. I'm using Com 6 on each Sage Endec set up as the printer port.

George Kowal CBNT
Asst CE
Press Communications LLC
 
I think I may have found my problem...

The ENDECSET software seems to have a "feature" that prevents it from seeing COM ports with double-digit numbers. For instance, 10 and higher.

I set my 8-port serial card to start the ports at #11 so the numbers went 11, 12, etc. to match the studios 1, 2, 3, etc.

Once I set it back down to start at 3 (the next COM # after the motherboard ports 1 & 2), it worked. BUT not for the LAST port because that ends up being port #10, which is two digits, and thus ENDECSET can't see it.

I will have to disable the MB ports, and reconfigure my 8-port card to start at #1 to get them all down within the range that ENDECSET can see.

Has anyone else run into this problem?

Thanks.
 
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