Again WGBH-FM 89.7 has been scrambled broadcasting more than one
audio sources over one another simultaneously. Engineering
at WGBH can be improved!?
Talk 1200 has been doing it about as often as not for several years. They also have been known to repeat the Thursday weather forecast on Fri/Sat/Sun/Mon on a holiday weekend, and will usually continue giving the daytime forecast well into the evening.
it tells me no one, not one soul from the station, actually listens to the station.
It's just the iHeart technology platform running as well as expected at Talk 1200. Same as here on the cape - WXTK which is normally the highest rated station has the same awful stuff going on - dead air, multiple audio sources at once, etc. No one's home and no one cares. Garbage in, garbage out.
No, this has nothing to do with the pandemic. Standard operating procedure at WXTK for years. I'll admit, it happened prior to iHeart ownership as well and iHeart getting involved didn't help it at all.
Its obvious no one working there listens to the station. Pretty sad since like I said it is the highest rated in the iHeart cluster. You would think maybe they could get someone like the GM or a sales person to listen to it if they have no engineering or on air people to do it.
The programming of program automation is not done by an engineer; they install the gear and then the programming and sales departments program the commercials and the programming. Engineers are not supposed to listen to hear misplaced promos or overlapping spots or whatever.
12 of the Boston stations individually bill more than all the Cape Cod MSA stations do combined. It's a tiny market, just barely in the top 200. And right now, given what the economy on the Cape is based on, revenue must be off at least 60%. So there are likely just a few people, from home, checking the station.
And before the pandemic, this was still a small, over-radioed market. Sort of the Key West or the USVI of the North.
If you want to blame anyone, blame the FCC for allowing as many stations as will fit on the dial.
True enough but I'm not sure that the cape economy has suffered as much as elsewhere or if the radio revenue impact has been the same. If anything the hesitation to fly somewhere or go on longer trips may have helped with local New England vacationers coming in. The real estate market has been very strong as well with people leaving the cities (have new neighbors moved here from Queens - just a single example).
The "technology platform" is iHeart's own RCS, which is an excellent software portfolio (considered "best" by many) for scheduling and operation. But technology only follows instructions and if a station or cluster is understaffed, particularly during this pandemic, errors will happen.
My supermarket is out of stock on about a quarter of the things I order. Same with the drugstore. Amazon "Second Day Delivery" can take five to seven days... and so on throughout the economy.
Radio is in dire straits, with station groups that release public data averaging about 50% declines in revenue in the 2nd quarter of this year. For survival, they have to reduce costs all around. No new equipment, fewer people. And then most are working from home and adapting to new ways of managing station operations.
I'm sure they care. But with fewer people working remotely and no new hardware we have to "give them a break".
EXCEPT....I started notifying them back in January, long before remote working...I've left a vm and sent emails/pms on twitter and fb....someone is running the fb and twitter accounts....the frustrating part outside of the screw ups is that no one bothered to acknowledge the emails/pms, so no, I won't 'give them a break, there's no excuse for being rude.
Tired,
I'm with you on this; iHeart (or any other big owner/operator) should NOT get a pass for sloppiness and/or negligence. This has gone on too long, way before the pandemic.
I can't speak for you, but my expectation is that SOMEONE currently working for iHeart reads this and the other radio board, and, therefore, some corrective action should've been taken, or at least, one's enquiries acknowledged. That's common courtesy. I don't care whoTF programs the much-ballyhooed automation system - it's now alleged to be either sales or traffic - but these screwups should not be occurring with today's electronic wizardry.