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Sears launches first Kenmore-branded TVs

They should have reached into the pile of mothballs, dragged out and dusted off the old SILVERTONE name for tellys. I mean, if you're going to flame out, why not be retro about it??

The slow-motion meltdown of what used to be Sears, Roebuck & Co. is somewhat painful to this child of a Sears employee. My Dad spent his entire adult life working up the Sears ladder, from paint salesman in Huntsville, Ala. to store manager of the biggest Sears in Arkansas (N. Little Rock) before retiring at the top of his game in 1993. Whatever faults Sears had (and they had some - especially in clothes), it was a good store and treated its employees very well, with generous benefits. Plainly, Sears was good to my family growing up. But Dad saw the writing on the wall, and when Sears dangled buyouts in the early '90s, he bit.

IMO, what made Sears jump the shark was adding in name brands to compete with their own house names. Even if they were rebadged, Kenmore and Craftsman products were first-rate .... back in the day. And their service/repair support network had no peer. Diluting what made the brand, along with shooing off the good managers who made good money ... it has never been the same since.

I'm in agreement with those who say Eddie Lampert is only in it for the real estate. He's bleeding the stores to squeeze a buck. I'll eat my ratty ballcap if I'm wrong, but there is zero interest in a bounceback for either Sears or Kmart. Of curious note, there isn't a shareholder revolt; over the last 15+ years all I've heard are crickets .... while those with huge stock in other companies have brought out the torches and pitchforks over lesser corporate negligence!

In closing, here's a doozy of a what-if: had Sears not made the (highly stupid and short-sighted) decision to close the catalog operation in 1993, and held on for another five or so years, Sears could have become Amazon. Let that one settle in....

--Russell
 
Sears could have become Amazon.

--Russell

Amazon doesn't use a catalogue, and as I said earlier, Sears.com is one of the top ecommerce sites in the world, higher in usage than Target or Staples. So even if they close most of their stores, they will still do a strong business.
 
Amazon doesn't use a catalogue,

I know that, "BigA." What I alluded to about was the near century old infrastructure. It would have been an easy stroll across the street from Big Book to website.

Sure, they have an online presence, but it doesn't change the fact that they're nowhere near Amazon. And, with Sears' name recognition and heritage (at least as perceived in the '90s), they could well have preempted the rise of an Amazon.com. All speculation, of course, although not irrational in light of the fact that Sears, Roebuck WAS the Amazon of its day!

--Russell
 
they could well have preempted the rise of an Amazon.com.

--Russell


I doubt that a century-old infrastructure could have preempted the rise of modern ecommerce. Lots of other catalogue companies retained that structure, and Amazon still found a market.
 
Sears still offers the better service and better value with durability, which is quite often much better than fast and cheap.
 
Sears still offers the better service and better value with durability, which is quite often much better than fast and cheap.

Except that Sears is getting beaten on major appliances these days by Home Depot, Lowe's, and even Best Buy. That's one area that e-commerce really can't touch...given the impracticality of shipping a washer/dryer by mail in a cardboard box :rolleyes:. Over the past 5 years, I've bought a gas stove/oven, a washer and a dryer at my neighborhood Lowes. In each case, I compared prices to Sears and Home Depot online...the nearest Sears store is now about 12 miles from my home, Home Depot about 6 miles. Lowe's was the least expensive, though only by a few dollars - both Home Depot and Sears were close. I didn't even consider Best Buy because their selection was so limited.

So the point is - there was absolutely NO reason to consider Sears - especially given that a Kenmore stove would have been virtually identical to the one I bought, given that they have the same manufacturer. The washer/dryer are Samsung - currently the top rated brand by Consumer Reports, not Kenmore.

All 3 appliances have been bullet-proof, so I can't compare for durability - but again, if the manufacturers are the same in most cases, no advantage goes to Sears. And the customer service at Lowe's has been perfect.
 
That's one area that e-commerce really can't touch...given the impracticality of shipping a washer/dryer by mail in a cardboard box

You'd be surprised. I bought a 55" TV and a recliner online with free shipping. They arrived perfectly fine with no damage to the product or the box. Don't let cardboard boxes bother you. How do you think they get to the store?
 
Sears stands behind the product and workmanship, and if something does go wrong they are right there to take care of it - under warranty or not.
 
As for store closings, the Jackson, TN Sears and K Mart stores have managed to hang on, but I won't be surprised to see them close when their leases come up as well.

The K Mart in Jackson, TN was included in the recent list of stores that are closing. I'm not surprised and wonder when it will eventually happen to Sears.
 
The K Mart in Jackson, TN was included in the recent list of stores that are closing. I'm not surprised and wonder when it will eventually happen to Sears.

Sears stores have been closing for decades. There were two in San Francisco, now both gone. There's a building in my neighborhood that is still called "The Sears Building" - now the EDD (California Unemployment) office, and artists' lofts. It closed sometime before I moved into the neighborhood in 1978. The other SF Sears closed about 10 years ago, and was replaced by a regional store called Mervyn's - which went into bankruptcy a few years later. Appropriately, perhaps, it's now a Target store. Sears is one retailer that has been mismanaged for many years - they can't even really blame the internet, because the downhill slide started before the internet was a thing. If you want to shop in a Sears store near SF now, you have to drive about 12 miles south to San Bruno. The old Sears store in downtown Oakland closed a few years ago, and is about to be reborn as Uber headquarters.

K-Mart reminds me of Woolworth in the years before they went belly-up. The stores are dirty, disorganized, and in serious need of a refresh; which obviously is not going to happen.
 
Sears isn't letting the grass grow under its feet. It has partnered with Amazon to sell appliances online. Not a bad idea. I bought a 55" TV online. Free shipping. It arrived two days later. Never had to leave the house.

http://www.latimes.com/business/la-fi-sears-amazon-20170720-story.html

well, if i'm the management of Sears/Kmart, i would just say f*** it and sell the remaining stores, the assets and everything that could make money still to Amazon and just bow out as a company.

see, how i would do it is spin off the good assets, brand names products from Sears/Kmart, remaining stores to Amazon (and re-brand these stores to Amazon Stores or something that wouldn't be associated with the soon to be dead brand and move the stores in bad location into a much better location, and the stores in good locations get get a modern makeover that will make it look less like Kmart or Sears and more modern.) while spin the under performing toxic stuff and the Sears and KMart brand under the Sears Holding Company and file for chapter 11 and let the debts go to who ever gets then to collect the debt.
 
see, how i would do it is spin off the good assets, brand names products from Sears/Kmart, remaining stores to Amazon (and re-brand these stores to Amazon Stores or something

Amazon won't let them do that. Amazon is just one sales platform. Look, brick and mortar stores aren't completely dead. Lots of new shopping malls are being built every day. But for a percentage of the population, online shopping is big. So you do BOTH. Nothing wrong with that. Obviously Amazon is getting into brock & mortar by buying Whole Foods. So they don't think it's dead.
 
Amazon won't let them do that. Amazon is just one sales platform. Look, brick and mortar stores aren't completely dead. Lots of new shopping malls are being built every day. But for a percentage of the population, online shopping is big. So you do BOTH. Nothing wrong with that. Obviously Amazon is getting into brock & mortar by buying Whole Foods. So they don't think it's dead.

And the shopping centers that are failing are either aging facilities or ones in areas where the traffic can not support the sales volumes that most mall-friendly retailers need.

Mall of the Americas does not have problems. But that 60's era mall that is in a changed neighborhood or which has not done renovations while introducing a good mix of today's most desired retail segments is going to close.
 
KMART's problems go back to the early 80s. There recently was a documentary on TV (maybe on CNBC) and it said back then KMART wasn't paying attention to Walmart and what they were doing. KMART officials stated they didn't care about some store run by a bunch of rednecks from Arkansas. (And look at Walmart today).

But the problems at KMART have been spiraling out of control since they decided to get married to Sears 12 years ago in 2005. (Yeah that makes sense to me too. - Two struggling companies getting married). "Fast Eddie" as Eddie Lempert (head of Sears Holdings Corporation) is known to us on the retail message board says he doesn't care about the stores. All he cares about is the real estate. Now a lot of the Sears real estate has been transferred to another real estate company that is run by "Fast Eddie".

The stores are lacking in maintenance. In February 2013 about a week and a half after a blizzard dumped 3+ inches of snow on the state of Connecticut I stopped at the (now closed) KMART on Wolcott Road in Waterbury. The roof of the store was leaking so badly that several areas of the store were blocked roped off with caution tape. (Most of the Men's Dept, which was the whole reason I went to the store in the first place). Even some of the back room area was closed off. In other areas where the leaking wasn't as bad they had giant Rubbermaid contains (the ones that they sell) collecting the water.

The store in Cromwell, Connecticut closed in March 2017. Although it was a decent store, it had maintenance issues. A buddy of mine who shopped there regularly told me the place had no heat in the winter and no AC in the summer.

Customer Service was always an issues to. We had a KMART is Bristol, Connecticut the city where I grew up for 2 1/2 years. It opened in the old Caldor. (Another defunct dept store chain). Once I waited 45 mins for someone to come to the Layaway Dept to make a payment.
 
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