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Shilling For Dollars

If you spend any time listening to the market's only commercial news-talk station, Tom Bauerle can be heard hawking anything from sleep apnea cures to home improvement contractors to heating and cooling vendors. Rocky Brooks in afternoon drive is often heard telling bed time stories about his adjustable mattress. Sabres play by play man Rick Jeanneret (whose stock has skyrocketed after Kevin Sylvester's attempt to call play by play) can be heard pitching the benefits of some credit union. Aside from endorsements by nationally known figures such as Tiger Woods and Michael Jordan, do listeners really buy products advocated by athletes, politicians or local talk show scrubs or is it the the only way a sales person can get a client to buy advertising time on radio? Given the personal and political views espoused by some of these characters, I'd think their advocacy would be as much a negative as it might be a positive.

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Advertisers do it because it DOES work, but is becoming less and less special and convincing. Advertising is now shifting to other more viral forms and appealing to other sensibilities with constituents.

Hey... It is America and everyone can make money.... BUT, what does it do to the credibility of the radio business in the long run?

It seems okay to have weekend specialty hosts to do endorsements since they are already associated with particular business categories (ie: Home Improvement, Gardening, Finance, etc.). They are not regular hosts, but are specialists in their own fields, first (not primarily broadcasters). This is just another vehicle for what THEY do in THEIR profession. As for our main talent, they should be considered BROADCASTERS first, not pitch people.....

It also used to be okay in smaller doses for main hosts, but once Stan Roberts put the lampshade on his head, things began to change. He was basically a funny disc jockey. 30 years later, it is out of control.

For a real fulltime talk host, endorsements can cloud their hard-earned personas (for which the good ones are well-compensated), and that can take away from what they are KNOWN for. Reading a spot is one thing, but endorsing a product can change who they are the listeners' minds. While it depends on the product, talent is not in good shape when listeners forget them for who they are and only remember them only as the "Select Comfort Mattress Girl" or the "Fat Pig DJ" who has been pitching some weight loss program on the air for 15 years, not really losing the weight (while enjoying the spokesman's pay along with the product and lots of donuts for those 15 years)! No credibility.

Nutri-Systems and Body Solutions did MAJOR damage to the credibility of many hosts. There are so many things that can be sold, but once you have sold-out your talent, you're done. And many talent are willing to sell themselves out since as a percentage, so much of their income comes from endorsements. Prepare for a compelling talk show, or spend time sucking up to the Williamsville Jeweler??? Hmmm.

The trouble is greed, and it is not just on the station side. I know of three Buffalo talk hosts who publicly brag about how much they make through endorsements. They are more than willing to whore themselves out because they get fees and product to do so. The stations are willing to take only 15-20% premium on endorsements when they have given up their hosts who are more valuable than this minor premium.

Tom Bauerle, in particular, is devalued as a credible talent since he has become the poster child of hawking anything and everything. The more medical conditions he has or can dream up, the more he'll get in talent fees and listeners know it.

Let's see what we have to look forward to as WBEN and Tom Bauerle age together....

Lasik, face lift, hair plugs, hearing aids (from years of wearing headphones), inserts for flat feet, prostate medication to reduce nighttime urination needs - which preserves the sleep saved with the apnea mask and machine, a wheelchair ramp, life alert, retirement community in North Tonawanda and the final endorsement for Amigone Funeral Home.

There's about 20 years left of revenue to drain out of him..... Don't worry about the listeners.

Of course, for some reason, when Ramblin' Lou does an endorsment, it doesn't bother me. Maybe it is because I believe him.

Who knows the answer on this.... I guess it is at least a good discussion starter.
 
I'm not a listener of WBEN but I can see where you're coming from. Celebrity endorsements by local radio people does seem to be fairly recent. Generally it's athletes and other "national" talent outside of the broadcast industry who were "spokespeople". I guerss the main thing I see on tv now is Carl Russo baring his soul to the world about his leg veins. You've pretty much answered your own question when you stated that greed is rearing its ugly head amidst all of this. I guess there's not much call for voiceover work or it doesn't pay what it once did...

Your statement about Ramblin' Lou was interesting. Don't forget, he a "niche" talent who just doesn't have the recognition to be doing the mass appeal stuff that Baurele does. In all fairness to Lou, he's made quite a success of himself over the yrs. If he's half as savvy of a businessman as I've heard he is, he'll pick his products wisely and know them well enough to believe in them. THAT'S what makes for a successful endorsement...
 
I have also heard that Ramblin' Lou is believable because he tells (and sells) the truth..Funny how that works. I know people who will buy whatever Paul Harvey does live spots for because of his style of delivery, not because he says that HE uses the product, or personally reccommends it. Believable and sincere. That's worth a premium price. However..when you appear to be selling "everything and anything" your credability suffers with each spot you do. They no longer have any lustre, or special quality..after a fashion they all become the same spot for different clients..especially because so many live talents end up relying on certin crutches or buzzwords that make them all sound alike.

And..Hey hey..Nutrisystem is good. Nothing wrong there. Everyone should get on that program. It's a great product. The Dis' Jockey endorsements of the 70's were a good idea that soured when the air personalities involved cheated, and didn't stay honest about the results. Many (I am told) fudged thier weigh in results so they could keep doing the live spots. In the 70's NutriSystem's mistake was lack of control. Thier marketing department couldn't enforce or otherwise perform checks and balances on the people involved...far too many of them, and in many cases the tactic backfired. These days the product is vastly improved, and the claims are more subtle.

One can't diss anyone for improving on thier incomes with an endorsement here and there..but like anything else moderation and selectivity is king.

DISCLAIMER: **poster is a national TV voice for NutriSystem..and all opinions and claims made are those of the poster and not intended to be represented as those of Radio-Info or any of the affliliated advertisers or visitors..results not typical, consult your medical professional before beginning any weight loss program and follow all instructions to achieve maximum results**
 
Your Results May Vary

I guess that it depends on what the "talent" is shilling...

If Bauerle was shilling for Buffalo Gun Center, Spy Outlet, Army/Navy Surplus, or divorce attorneys, I might find him believable. When it comes to restaurants, cultural facilities and/or events, or "unbiased" information providers - not so much. If he's shilling home repairs, landscapers, automotive dealers and/or repair, health services providers (eyes, ears, nose, throat, plastic surgery, etc.), I assume he's shilling for people who are providing him with services in return for airtime, and that my results may vary.

It's hard for me to take most "talent" seriously when I suspect that they're telling me something because they're getting either money or freebies in return. Incidently, I'm also skeptical of "consumer reports" that aren't by experts in the field. I've seen some really stupid conclusions touted by people who don't know what they're talking about.
 
This is a topic that gets my dander up because a member of my family was born with a (mild) congenital defect that was corrected early in her life. Still, she needs orthopedic treatments. There have been endorsements by some radio personalities for a store that claims remarkable success for people with foot problems. If you'd heard these endorsements, you'd think they solve EVERY conceivable problem. They do not. I take radio personality endorsements with a grain of salt.

I'm inclined NOT to believe any radio or TV perosonality who tells me there's a machine that provides a cure for chronic back problems. I'm more inclined to believe friends or family members who have tried something and advocate its use. Moreso, I'll trust the personal recommendations from consultations with medical doctors more than any radio talk show personality, conservative or liberal or disc jockey, regardless of format.
 
I think a lot of people here are hung up on the word "endorsement".

Fact is, it's not about making sure that someone believes the "talent" uses and loves the product, as much as it is about heightening the listeners awareness OF the product.

What better way than to have a "personality" from the station making a fuss over a product---especcially with live reads, where the talent is even more likely to use impromptu commentary, which makes the product stand out even more.

Having the product stand out. That IS why we're all here, isn't it?
 
I believe there's a distinction between a generic commercial that's read *live* on the air by the personality or talk show host and one in which the announcer advocates and/or endorses a client and the client's product. I've not heard many announcers read commercials that could be considered generic. Almost all contain the DJ/Talk Show Host Seal Of Approval.
 
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