Yes, radio is in a cluttered marketing field. Twitter and other online sources of marketing are great and Burger King demonstrates this but radio and television weight very heavily in effectiveness of marketing campaigns with radio lowering that cost to be effective when compared to television. Both radio and television have such high time spent viewing/listening ratios and such a large percentage of potential consumers, they make a perfect media for getting the potential customer either to the point of purchase or online to facilitate the point of purchase. Website success at this point is dictated by awareness that radio and TV can provide, taking an online presence from unknown to a household name.
Since people make so many spur of the moment purchases, any business with a substantial percentage of such purchases can effectively utilize radio and TV to make those sales happen. Right now Amazon is using TV to increase visitation and spur of the moment purchases. In sales, we like to say increasing the frequency of the customer making purchases as well as bolstering new customer count.
Smart radio stations are utilizing their online efforts to offer the radio commercial along with online sources such as various social media to communicate with listeners. Some of the more savvy radio stations have even used their online presence to make that personal appeal from the advertiser where the radio baits them and the radio station's website helps lure them in. I think we will see more of this in the future. Granted, some broadcasters worry that by doing so they drive customers exclusively to online advertising, yet that station that bolsters the effectiveness with an online presence for the advertiser on their site is actually helping to increase renewals by increasing results and value.
Burger King is playing smart. They see the edge they currently enjoy as the biggest thorn in their side, McDonalds, is trying to find that 'magic' it once held. After all, Burger King had lost it's 'magic' but it looks like it is finding that sweet place slowly but surely.
I'm not thinking radio should be worried about Burger King's smart use of online marketing. We need to think 'comfortable'. Mass media advertising creates 'familiar' and 'comfortable' feelings with consumers. Consumers consider familiar or comfortable to mean superior. Burger King had to create that familiar and comfortable feeling to drive the effectiveness of any product they push. I'll cite an example: If you're in the grocery store and buying macaroni and cheese, do you buy Kraft or Velveeta brands or an unadvertised brand? Most go for the Kraft or Velveeta advertised brands because the consumer is familiar and comfortable with these brands, thinking they are superior to the brands that are not advertised. Anyway, a radio group or station with a good sales strategy combines radio and online in their packages for advertisers.