Yes, the TOS is long and tedious. My attorney said I needed to post it so I have :-\
The TOS summarizes the long, hairy copyright rules under which we are supposed to operate. They apply to all of us, we just rarely try to read through and apply the DMCA and other copyright rules. When you read our TOS you will notice that I have the main stuff you need to know in the easy English introduction and that part is mostly info you already know if you've been in this business. Newbies and those who have never affiliated with a licensing company don't know the basics and need the info, at least the easy English intro.
As far as quality goes, we do not provide the stream. We are not competing with stream hosts. We only license. The quality of our service is excellent but it has nothing to do with how your station sounds or if your stream is solid. We simply pull the music and listener stats and report them and pay the appropriate fees.
If you have questions I am glad to attempt answers either here or offline. My contact info is on the website and I'll do my best to answer any questions you have.