Lkeller said:
So I took it in to the Comcast office to be replaced. I had to wait in line for about 10 minutes, but the clerk was helpful, and courteous - she replaced my box and remote with no questions asked. No complaints from me.
Even when I had business in Plainville and New Britain I was too lazy to stop at The Comcast office in Plainville to get my box replaced. My complaint since the day I became a Comcast customer in April 2009 is the program guide. I can't get listings more than a few hours in advance and if they are listed no program description is listed. It's a box problem. That's a given.
My parents have COX no problem with the listings. They have program listings for several days. They used to have Directv - same thing. Program Listings for close to a week.
I used to have DISH Network where I used to live. Listings for around 10 days.