Madmansam said:Thanks for the suggestion, Pat Cook, but Mom is on a fixed income. She can't afford to get digital cable. She has paid for a 12 month promotional price of $10 a month. God knows how much it will be by the time the promotion ends. Unlike PGE and ATT, there is no Lifeline/Senior discount on Cable TV. Probably because Cable is considered a luxury rather than a neccesity. The cheapest digital pakage here is for the digital starter package (around $58 plus tax).
Getting back to the "no listings" dilemma. Since every cable system is different, you might want to call Comcast and see if they lease the set-top digital box WITHOUT upgrading to digital channel tiers.
As I noted earlier, we had basic cable AND the box. The only channels that "worked" on the digital spectrum (channels 101-1999) were the "public access" channels that TimeWarner had migrated from analog, Music Choice, duplicate channels from the analog 2-75, on-demand channels, a few of the local subchannel all-weather channels, and the on-screen guide via remote control. The box was just 4.95 a month. And even if Comcast charges $10 a month, that's still substantially less than $58+tax.
You may hit a wall at customer service, but I'll bet other folks have complained about this as well. Every city licenses the cable company and has a designated contact in city government. You can always contact that office and file a complaint against Comcast. The cable companies absolutely HATE that.
Worse comes to worse, use TitanTV and print out the daily listings for Grandma and mail them to her. There is a feature on their listings that will give you an entire 24-hour listing by channel. Since she only watches a few channels, you are looking at 4-5 pages per day. The schedule is loaded 2 weeks in advance, so you can make your own TV Guide.